Do not go here! It is a complete waste of money, time and space. I went with my family for the day, we went especially for the cable cars as we heard great things. When we arrived the parking was scare and we ended up paying to park 30 minutes away from the attraction. On entry, we were charged the over-priced cost of €57 for 3 people!! We then qued for an unexpected and unexplained 45 minutes! There were no signs indicating the wait. When we finally reached the cable cars we were shouted out and bearded like cattle. The mass of people was poorly managed as people who had been waiting longer we're pushed in front of by those who had not, and they were allowed to do it! The organisers just didn't care. They then proceeded to squish as many people as they could in to the cable cars. They packed us in like sardines. Both unsafe and claustrophobic - for €19 a person, hardly worth it! It was fairly similar to being on the tube at rush hour. The whole point the the cable cars is to see the beautiful views yet all you could see was the back of people heads. The service was also falsely advertised. Malcesine is one of 2 cable car services int he world that have a panoramic view, where the cars rotate. The cars did not rotate! When we reached the first stop, as the cars had 4 or 5 rather than one way, we decided to go back down. We were very frustrated, unhappy and tense. We came on holiday to relax, not be manhandled!! When we reached to set ice desk we asked for a refund. I have never had such diabolical customer service in all my life! We were laughed at, fed a script by some idiot that thought him self as a customer service provider and refused our refund. They persisted to day it was our fault. We left and could not get our of Monte Baldo quick enough. Spoilt our day out and were robbed of our money and time. If you want to be pushed and shoved, sencerally ripped off and treated like your stupid go to this attraction because they really do screw you over big time. read more