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    Fulschers Concrete & Waterproofing

    1.0 (1 review)

    Services - Fulschers Concrete & Waterproofing

    Foundation repair

    Moisture control installation

    Moisture control repair

    2 More Services

    Waterproofing installation

    Waterproofing repair

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    3 years ago

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    MidAmerica Basement Systems - TripleSafe sump pump with SaniDry dehumidifier.

    MidAmerica Basement Systems

    (25 reviews)

    I hired MidAmerica to install a sump pump, dewatering system and wall anchors last year. Sales…read moreperson and workers were great, however, scheduling was awful, constant rescheduling....each letter saying May 5th date needs rescheduled.....even when we were out to August before the entire work was completed. I did appreciate the friendliness of the workers....even changed a light bulb in my stairwell that I was unable to reach. The workers told me that they had scheduling issues due to some changes is staff. Now I am wondering about having them come and look and see why I have been continuing to get very small amounts of water this spring in my basement. It has been a very rainy spring, but shouldn't the problem have been eliminated? Is it really going to cost me to have someone look at my system? I would love to be able to give this company a 5 star review, but at this point I feel unable to do that.

    The initial contact when reviewing needs of the home definitely took forever; I had planed ahead…read morewith questions i was prepared to ask so they would know i had done my research prior to their arrival. I tried to be very clear with everything between the price expected to pay, the equipment used (including the brands), etc to ensure there would be no surprises. The salesman and I agreed to a triple sump pump, dehumidifier and waterproofing the walls. I specifically asked if the dehumidifier was an April Air (whole house) dehumidifier and the salesman confirmed. He also told me there would be a lifetime warranty on the system which would extend out to the next homeowner and I could expect annual maintenance to ensure the system continues working smooth. The workers began installing the systems and the dehumidifier was not only the brand the salesman and I had discussed but it was not set up as a whole house system. I mentioned this to the workers and they said they would reach out to someone and have them call me. Never happened; in fact when I reached out on my own behalf I was told the information given to me was inaccurate. Two years later my system starts to go off so i reached out to the company whom said they could help but they would have to charge me since it would be considered part of their maintenance. I questioned why no one had reached out to set up annual service maintenance the year prior and why the salesman let me to believe the maintenance was part of the warranty and service done. I paid over 20k and don't see why the annual maintenance check ins couldn't be free. I did complain about my salesman and expressed my disappointment in what he led me to believe I was getting myself into but the apology i received felt more like a "too bad so sad" response. If you are looking into getting waterproofing done, I would reach out to multiple companies in your area and consider choosing someone else.

    Fulschers Concrete & Waterproofing - waterproofing - Updated May 2026

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