1. Fullerton Insurance Service

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Fullerton, CA

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Fullerton Insurance Service

3.9 (11 reviews)
Open • 8:00 am - 5:00 pm

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Williams Insurance

Williams Insurance

(25 reviews)

I'm really disappointed with the service I received from Williams Insurance. As a long-time…read morecustomer, I expected a much higher level of communication and professionalism. Unfortunately, my calls and emails went completely unanswered, leaving me feeling ignored and unsupported when I needed assistance. It's frustrating to have to chase down basic communication, especially from a company you've trusted for years. Due to this lack of responsiveness, I've decided to take my business elsewhere. By obtaining my own insurance online, I not only saved a lot of frustration, I saved over 1/2 the cost of my old premium. I hope they improve their customer service in the future, because no client should feel this overlooked.

My sister and I stopped by yesterday because it was very close to our home. It was our first time…read morehere inquiring about car insurance. We were both treated well, we received all the information that we requested quickly and were not pressured into buying anything. Both girls we spoke to were very nice, professional, pleasant, respectful, and the place seemed well organized. This was probably one of the best insurance agencies I've ever seen and after we talked about the different policies and prices, it was because of my expired drivers license that delayed my progress of getting a quality policy- I will work on that. Thank you for your genuine efforts to help my sister and I. Whoever is running this place should give everyone working here a bonus, raise, or a paid vacation - I was truly impressed by this company.

Fullerton Insurance Service - insurance - Updated October 2026

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