I wanted to express my sincere appreciation for the outstanding work Sean and his team recently…read morecompleted. Their dedication to their craft, responsiveness, and attention to detail were evident throughout the entire process. They installed a completely new roof for me and even went above and beyond by fixing my porch and replacing a few missing shingles. Their commitment to quality and customer satisfaction truly stood out. I will definitely be using your services again in the future. I'm saving to fix that back porch and a few windows.

I am NOT one to do this because I also work for a small business. However, when someone is so…read moreegregiously out of line it surpassed unprofessionalism into the realm of pure disrespect it's important that people know. As most of you know my parents are retired and are in the process of placing their house on the market so they can move south to Tennessee. Things need to be done in order for the house to be placed in its best condition to ensure my parents get the best bang for their buck when it comes to the property. For the most part they have done things on their own, painting rooms, replacing floors, etc. However, given my father's age he reached out for help to deal with the siding of the roof and soffit's. This is where it gets ugly. My parents hired Top Notch Contracting to come take care of this job. Dad had some appointments out of town, so the work was left for them to handle with nobody on site. Today these guys showed up (unannounced) didn't check in with my parents to say they were on site and just started to unload their equipment. My dad went out to discuss the issues he had with the various mistakes that this "contractor" has performed. Upon the discussion Sean was IMMEDIATELY dismissive. He told my father that the work was sound, made excuses for the mess that was left behind, and tried to brush aside the various damages that had occurred from the job. When my parents attempted to bring the issues, they had with the work to Sean's attention he responded with "It doesn't matter what I did you would've bitched about it anyway". At this point I advised my father to just leave the conversation and send this "Contractor" on his way. At that point the employee Sean told me to shut up and "not talk to his boss". I informed him that he was on my parent's property and I was allowed to speak candidly. This person then stepped onto the road and said "I'm not on the property anymore come say that to my face!" Never, in my life, have I been treated so aggressively and disrespectfully by a business. I expect that kind of behavior from the teenagers at the Ice Arena but I was taken aback to have that happen in my parents front lawn from a contractor. At the end of the day I am writing this to warn everyone that: A. This company will not stand by their work and will be combative if you confront them about your dissatisfaction. B. The owner of the company allows his employees to belittle and verbally assault his customers without consequence.

Always shows up, quality work, great prices. From roofs, to painting and everything in between.read more

Ray John Jr contractor came out to do a bid for some roof repairs for me. He seemed professional…read moreand identified what needed to be fixed and offered options to do so. We tentatively agreed on the options and then he was supposed to come out the next day at 4pm to compare replacement shingle color with new one. He never showed. I called him and left a voicemail the following day and no response even 3 days later. I text him and heard nothing. Completely unprofessional and unfortunately par for the course with many of the contractors in watertown.

Unfortunately, I can't comment on the work they do since Matt (whom I spoke to initially) didn't…read morecome and do the estimate as promised nor, after several calls to their office, did he have the common/professional courtesy to return my call. Would you hire someone who, from the get go, provides unacceptable customer service?

From the owner: Harris Pro Roofing provides top-notch residential roofing services at competitive prices. We are an…read moreexperienced and dedicated roofing company with added emphasis on the full scope of exterior residential houses. Offering emergency roofing services, skylight installation and repair, and roof replacement, Harris Pro Roofing is the top choice roofing company in Kingston, Ontario. We have been locally owned and operated in Kingston since 2001 and have completed over 1000 jobs and have maintained an A+ BBB rating. We pride ourselves on superior customer service and go above and beyond to ensure customer satisfaction, including free estimates, complete job site clean up and friendly, professional service.

The picture of the deck he has built around April of 2025 has collapsed with only 2foot of snow on…read moreit. The quality of work is very poor with workers coming to work with no tools or knowledge of what they were doing when asked. The inside of the house were they stripped the wallpaper on two walls were left that way sheet rock that was started was not finished.Basically they took the money left.Tried to contact Cory, but all i got from him was excuses and take me to court. I would recomend to run fast from this company there work is garbage and should have his llc revoked.

From the owner: Elevate your living space with our comprehensive remodeling solutions. Our experienced team excels…read morein various areas, such as plumbing, roofing, driveways, concrete, foundations, leaky basements, full remodels, decks, tree work, siding, and much more. Additionally, we offer clean-outs and residential-commercial cleaning services, along with 24-hour emergency support. Get your free estimate now by calling us at 315-489-7924.