LONG POST - READ BEFORE BUYING!!!!…read more 1 STAR -- BE VERY CAREFUL BUYING HERE My wife purchased a 2017 Ford F-150 from Jacintos Auto Sales, and just three days after purchasing the truck, it began having serious problems. I immediately reached out to Sergio, the owner of Jacintos Auto Sales, and his brother David. I was initially told they would make it right, put the truck in a shop, and have it looked at. Before leaving for vacation, we took the truck to Ford to get a diagnostic and determine whether the repairs would be covered through the warranty associated with our financing. On the second or third day of our vacation, Ford contacted me and advised that the truck needed major repairs totaling just under $11,000. The good news was that the warranty would cover everything except approximately $2,800 of the repairs. The problem is that after spending $20,000 on this truck, we don't just have another $2,800 sitting around to put into a vehicle that started having major problems within days of purchasing it. I immediately contacted Sergio to see what he was going to do to help resolve the situation. Instead of addressing the problem, my calls and texts were ignored. I went to the location where his office is located multiple times trying to speak with him, but was repeatedly told he was "gone." What makes this situation even more concerning is that I personally witnessed the check-engine light being cleared while I was there. Because of the circumstances surrounding the sale and the condition of the truck after they claimed it was the best vehicle on the lot, I have since contacted an attorney who is willing to pursue the matter legally. Ford has informed us that the truck needs extensive repairs, including the entire timing system, an oil pan, a complete system flush, a tune-up, and repairs for a major oil leak, among other issues. The estimated repairs are nearly $11,000. After approximately 15 days of trying to get Sergio to simply stand behind the vehicle and help make this right, I finally received a response. Rather than working toward a solution, I was cursed at and called a "prick" and an "asshole." When I asked how he would feel if he purchased a vehicle and it broke down shortly afterward, his response was essentially that he had purchased a $200,000 vehicle that broke down and he didn't go "bitching to the car lot about it." and he hung up on me. That response says a lot about how this situation was handled. I understand that used vehicles can have problems, but when a vehicle develops major issues only three days after purchase, and the dealership initially says they will help but then stops responding, that is extremely disappointing. We didn't spend $20,000 expecting to immediately have to come up with another $2,800 for major repairs shortly after buying the truck. We expected the dealership to at least stand behind what they sold us and work with us to find a reasonable solution. My experience with Jacintos Auto Sales has been absolutely horrible. I would strongly encourage anyone considering purchasing a vehicle from this dealership to have the vehicle independently inspected by a qualified mechanic and get everything in writing before handing over your money. Based on my personal experience, I would not recommend Jacintos Auto Sales and will never purchase another vehicle from them.

Be very careful what you buy from there. Make sure before you drive it off the lot, that you take…read moreit to a shop and see if you can do extensive search of the engine and transmission to make sure it's not junk as soon as you drive off. They give you a warranty but it's not worth anything for anything over $1000, which won't over much. If you are stuck with an engine or transmission repairs you are on your own. I was told the warranty would cover an engine and transmission that was completely broken in full. But it will only cover up to $1000. So he very very careful what you buy from this place! Don't get stuck with a jacked up vehicle.

Would do zero stars but not an option. Poor customer service, very poor communication, and VERY…read morepoor reliability. Would not recommend them to anyone.

complete scam artist has over 15 BBB complaints in the past 3 years will hold your title and plates…read moreuntill you pay off 90% of your car

Sonyas Cars and Guns, Gold , and guitars! Has been in business for 25 + years ! Family owned and…read moreoperated. We sell late model cars to classic cars , Jeeps, Trucks , RV's Atvs, motorcycles , etc ! We in house Finance it's buy here pay here! Come see us today and join our Family! No high pressure salesman will ever be in our lot ! Come look and shop at your will ! We're here to help when u ask

I bought a beautiful 2007 CLK 550 and extremely pleased. I traded a 2002 CLK 320 and it was a very…read moresmooth transition. Andy and Kevin treated me fair and with respect. They stood by their word and our handshake. There was a couple things that need to be repaired on the car and they did the right thing with a smile on their face. I will certainly buy again from them and go by to see them when I'm in the area because they are quality people. I read some of the negative comments here and I don't believe a word. Im almost certain that this must be competitors trying to hurt them which is truly sad. If you are looking for a quality place with quality people to do the right thing, visit David's Auto Sales. Thanks for everything Kevin and Andy.

Wish I would have never stepped foot on this lot! Purchased a vehicle and still owe money on it,…read moredidnt even put 100 miles on it before transmission had a problem, took it to 2 reputable transmission shops and both of which said it needs new transmission or to be rebuilt, I was also told there is some kind of additive in the fluid that helps prevent slipping, meaning someone(hmm I wonder who) added it in there. When I confronted the dealer he got defensive and said that the shops were liars and cheats and that they probably broke it when I wasnt looking just so they could make money. I left his shop crying and my husband went up there and recorded conversation in which he was called the N word. I hope people read reviews prior to going, I only wish I had. This guy is legit pycsho! Reminds me of Matildas dad...

JT's Used Cars S Lee Hwy Cleveland. Recently bought an '08 RAM 1500 5.7. I drove by saw this…read morebright red 4-door 1500 in the front row. Swung around pulled in and asked JT the price. Said done! Cash. Hold it for me. I'll be right back. Still driving it. JT had just bought it from the auction. He cleaned it up including a new driver side front seat leather repair also the center console armrest. Both had been nasty damaged. Great job. Looked like New. JT 's is an experienced used vehicle dealer here in Cleveland. Very reliable. He'll take care of you. Recommend JT all day !! Thanks JT. Bill V.

Most honest automotive dealer around, me and my dad came in today to look at a Buick and first 15…read moreminutes I knew he was an honest man. Very nice guy told us everything about the car, past work, all receipts I have to say if yall want an honest good experience check him out