1. David Auto Sales

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    Cleveland, TN

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    David Auto Sales

    2.1 (7 reviews)
    Closed • 10:00 am - 6:00 pm

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    Jacintos Auto Sales - 2018 charged

    Jacintos Auto Sales

    (6 reviews)

    LONG POST - READ BEFORE BUYING!!!!…read more 1 STAR -- BE VERY CAREFUL BUYING HERE My wife purchased a 2017 Ford F-150 from Jacintos Auto Sales, and just three days after purchasing the truck, it began having serious problems. I immediately reached out to Sergio, the owner of Jacintos Auto Sales, and his brother David. I was initially told they would make it right, put the truck in a shop, and have it looked at. Before leaving for vacation, we took the truck to Ford to get a diagnostic and determine whether the repairs would be covered through the warranty associated with our financing. On the second or third day of our vacation, Ford contacted me and advised that the truck needed major repairs totaling just under $11,000. The good news was that the warranty would cover everything except approximately $2,800 of the repairs. The problem is that after spending $20,000 on this truck, we don't just have another $2,800 sitting around to put into a vehicle that started having major problems within days of purchasing it. I immediately contacted Sergio to see what he was going to do to help resolve the situation. Instead of addressing the problem, my calls and texts were ignored. I went to the location where his office is located multiple times trying to speak with him, but was repeatedly told he was "gone." What makes this situation even more concerning is that I personally witnessed the check-engine light being cleared while I was there. Because of the circumstances surrounding the sale and the condition of the truck after they claimed it was the best vehicle on the lot, I have since contacted an attorney who is willing to pursue the matter legally. Ford has informed us that the truck needs extensive repairs, including the entire timing system, an oil pan, a complete system flush, a tune-up, and repairs for a major oil leak, among other issues. The estimated repairs are nearly $11,000. After approximately 15 days of trying to get Sergio to simply stand behind the vehicle and help make this right, I finally received a response. Rather than working toward a solution, I was cursed at and called a "prick" and an "asshole." When I asked how he would feel if he purchased a vehicle and it broke down shortly afterward, his response was essentially that he had purchased a $200,000 vehicle that broke down and he didn't go "bitching to the car lot about it." and he hung up on me. That response says a lot about how this situation was handled. I understand that used vehicles can have problems, but when a vehicle develops major issues only three days after purchase, and the dealership initially says they will help but then stops responding, that is extremely disappointing. We didn't spend $20,000 expecting to immediately have to come up with another $2,800 for major repairs shortly after buying the truck. We expected the dealership to at least stand behind what they sold us and work with us to find a reasonable solution. My experience with Jacintos Auto Sales has been absolutely horrible. I would strongly encourage anyone considering purchasing a vehicle from this dealership to have the vehicle independently inspected by a qualified mechanic and get everything in writing before handing over your money. Based on my personal experience, I would not recommend Jacintos Auto Sales and will never purchase another vehicle from them.

    Be very careful what you buy from there. Make sure before you drive it off the lot, that you take…read moreit to a shop and see if you can do extensive search of the engine and transmission to make sure it's not junk as soon as you drive off. They give you a warranty but it's not worth anything for anything over $1000, which won't over much. If you are stuck with an engine or transmission repairs you are on your own. I was told the warranty would cover an engine and transmission that was completely broken in full. But it will only cover up to $1000. So he very very careful what you buy from this place! Don't get stuck with a jacked up vehicle.

    Buy Here Pay Here

    Buy Here Pay Here

    (1 review)

    They sold us a van that had problems from the very beginning. After hundreds of dollars in trying…read moreto have it fixed by other mechanics other than "buy here pay here", s mechanics who also didn't fix it, we found out through the only good mechanic who didn't rip us off( Mastermind in Benton TN) that it had a junk yard engine in it that caused all the horrible problems. The van looked mint condition but smelled like pee and jumped n stalled and did all kinds of weird things and was so so hot that you could barely stand next to it. We were overcharge 4 times the amount that it was worth. It caught on fire several times and finally it burned to the ground at the side of the road after we had almost paid it off. Then the insurance company tried to say it was a piece of 200.00 junk n tried to make out like it was a rust bucket and wouldn't cover what was owed. Glad I had recent pictures of it. We barely owed anything left on it and Buy Here Pay Here ruined our credit and said we didn't pay several payments ...cuz we stopped payment after it was burnt and the insurance was supposed to pay and it was like pulling teeth to get our attorneys at legal shield to help us get the insurance to pay and stop "buy here pay here" to ruin our credit. They ruined it and nobody helped us. TN attorneys are terrible. Anyways we had taken it to their shop several times when we first bought it but we never got proof that we had to take it into them. Make sure you get proof when you have problems that you took it to whatever establishment you took it to. So not only had we had paid over 13 thousand dollars on the van and only had a few thousand before it was paid off, we kept fixing sensors and so many things in it that several mechanics told us that it was. One mechanic even told us we needed a new flywheel! One said it was the radiator and another said it was the muffler and one said it was the catalytic converter and others said all different sensors that we changed. They all charge for diagnosis n readings. It wasn't any of that. And some mechanic on Inman Street took off our catalytic converters without permission and made it sound terrible. We believe he was stealing something out of it for the money. BEWARE of him too, I wish I could remember the name. That van was beautiful and comfy but it ran so awful. We got ripped off and taken for fools several times because of what Buy Here Pay Here did. This was a terrible dirt thing to do. DO NOT BUY FROM THESE SHYSTERS! BEWARE ! BEWARE! There's other used dealers in the area that don't do this to people. Now that my husband had to retire at 65 because of an accident at work that they won't take responsibility for, that was absolutely their fault, we are not only broke on a fixed income, but now we have bad credit because of these people!

    David Auto Sales - car_dealers - Updated October 2026

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