My only expedience with SSG has been through emails and phone conversations. They are polite and…read morequite responsive. I've been contemplating buying a vintage guitar from them. They were helpful and not pushy. I will eventually buy the guitar, if it's still there, when I get the money.i know buying an expensive instrument without actually playing it can be a bit apprehensive, but this place sets reasonable prices and is responsive.

Went to this guitar shop to sell my Les Paul R9 custom and they were friendly the minute I came in…read moreand offered me a good price for what it was. I had done research on what should have been offered on such a guitar and they matched it. Courteous and friendly from beginning to end and they let me try their guitars without being snobby, they even let me pick them off the wall myself and they set me up on whatever amp I wanted. Great store and great people.

Terrible. I lost a good piece of gear I sent in for repair. Their estimate was equal to the…read morereplacement cost. I said I wanted it returned which they would not agree to until the bench time they put in to assess the repair cost was paid ( this was supposed to be $25 but it turned out to be the price of a new unit. ) There is not a low enough rating so I had to give them 1 star - be very cautious or better yet go elsewhere.

I have been a customer of Main Drag since 2013. I have purchased and sold instruments and effects…read moreunits, attended events and trusted them with repairs of some of my most beloved possessions. I purchased my prized Sunn S2000 from Main Drag after a long and thoughtful conversation with the owner, Karl in 2021. Unfortunately, a recent occurrence has completely eroded my trust in Main Drag. In December 2024, I left a guitar to be sold on consignment. I received a fairly generous rate and a PO guaranteeing that I would be informed of the sale and be paid my share of approximately $1600 3-4 weeks after the sale. I was never in formed of the sale. When I independently discovered that the item had sold, I entered into a months-long wild goose chase with Karl. I have been promised payment by a particular date numerous times, all of which have fallen through, and have been left with my emails ignored for weeks at a time. It is impossible to get anyone on the phone. My next step will likely be small claims court.

Seth is a great repairman, and did an expert job setting up my Taylor dreadnought. He went above…read moreand beyond in terms of the repair, and my Taylor's never sounded better! I would recommend Pentatonic to anyone in the North Brooklyn area looking for repair work/set-ups done on their instruments.

I'll admit that I have a soft spot for Pentatonic Guitars on Franklin Street. I brought my…read moreboyfriend to Pentatonic when we started dating. Because he's a musician and plays guitar, I thought he would appreciate the shop. And he did. It turned out to be a successful date. However, my Yelp rating now is not totally colored by sentimentality. Pentatonic Guitars is a cool little spot on Franklin that adds to the character of the neighborhood. It's a small space packed full of unique guitars and instruments. It's not set up like Guitar Center/Sam Ash - or even Main Street Drag - to get you to buy, buy, BUY! You don't get that salesperson peer pressure. There's relaxed vibe, so you can ask questions and not feel like you're a mark. They know their stuff. If you are into guitar bodies, pickups, frets, etc., this is a good place for you!

Brought my Jackson American Virtuoso in for a setup and fret level. Easy communication, fair…read moreprices, decent turnaround time, and just an overall nice guy. Guitar is buttery smooth, did a great job. Also offered a free tune up under warranty if anything shifts which is very generous of him given that this NYC winter nearly guarantees a shift in the setup. Don't think I'll need to ever look elsewhere as long as he's around.

I have found my "go-to" luthier in NYC and could not be happier with Farhad's professionalism and…read moreattention to his clients! I brought in my precious Martin HD-28 acoustic for a repair and a setup after reading great testimonials, and he took the time to walk me through not only the process of the repair, but also gave me a necessary lesson on humidifiers for the room and guitar case in these dry New York winters which can cause the wood to shrink and eventually crack on delicate instruments. As a recent transplant from Los Angeles, I had never had to worry about these temperature and humidity issues, but now I'm an "evangelist" about this and I've been sharing this advice to all of my musician friends and bandmates, thanks to Farhad's great advice! He also stands by his warranty on his setups, and just performed an expert tune-up on my Martin after the initial set up for no charge, while I brought the guitar to the shop (by appointment). He is also a very friendly guy, and makes his own bespoke line of electric guitars and pedals, and I've spoken to one of his employees? apprentices? partners? also working on the repair bench at Southside Guitars in Williamsburg, which to me exemplifies a real community of professional craftsmen and musicians who are passionate about guitars. I know where I'll be taking my guitars from now on. I've spent a lot of time finding "my" guitar techs/luthiers in LA over the years, and I'm so happy to have found Farhad here in Williamsburg. I will recommend him to everyone I know in New York.

Good prices, solid selection of items, and old school service. One of the few music shops in the…read morearea.

Support this place it is great. They have everything you need at a good price. Friendly people…read more Don't be discouraged by the lack of internet presence. They are open when they say they are, and it does indeed exist.

Isabella is awesome! I had been teaching myself the basics of guitar and decided I wanted that…read moreextra help to really get my dreams of become a guitarist going. I received guitar classes with Isabella as a Christmas gift and I am so thankful that I did. Firstly, she's around the corner from me so it made running to her after work a breeze (she even was kind enough to accommodate me and offer 6PM classes due to my work schedule) Second, she is very patient and makes you feel comfortable when starting to play. I wanted to learn to read music as well as play and to be honest, I couldn't believe how quickly I picked both up. Isabella is great at teaching you tips and tricks of how to better yourself at things like bar chords and even at singing along with the melody. I have learned so much and it is only the beginning. I truly enjoy going to lessons with Isabella - she makes learning fun!

Isabella Abbonizio is the best of the best. A Passionate, caring, patient and encouraging guitar…read moreteacher. My daughter started taking lessons with her only 9 months ago and she is already reading music and playing on her own. Not only does she teach my daughter in a way that she enjoys, she is an amazing performer herself. Listening to her play classical guitar is so beautiful and transforming. And seeing Isabella play, gives my daughter the inspiration she needs to keep going. She truly an amazing teacher.

Felipe is great! He is the lead guitarist for my band and is a knowledgable, fun, creative and…read morepunctual player. I also hired him to perform one of my compositions for electric guitar and string quartet at the NYU graduate student composers concert in 2013 with the Momenta string quartet. I definitely recommend him as hired musician, and while I've never taken classes with him I've seen how knowledgable and easy he is to work with in playing contexts.

I wanted to learn basic music theory and how to play through any Leonard Cohen song I wanted as…read morewell as many others. Nathan was able to teach me exactly that. I found his expertise immensely helpful and I am able to use the skills to play for all my friends. Not only does he have tremendous musical expertise, he also is caring and diligent as a teacher. As a physicist I truly appreciate his ability to teach the technical musical subject in an approachable way, as we strive for similar things when teaching physics.

From the owner: Want to learn guitar? Learn Guitar Now provides students with a time-tested method to learn to play…read moreguitar quickly and easily. The instructors who work for the school are all full-time musicians who are experts in their field. If you want to learn guitar, this is the place for you. Also taught: -songwriting -singing while playing -song recording techniques

My kid has been going here for roughly 3 years. The teachers are all amazing that we have had so…read morefar. My kid loves the performance program. We do keyboards and vocals specifically. The owner has always been nice and accommodating with us. Highly recommend!

From the owner: School of Rock Williamsburg provides both in-person and online music lessons for students of all…read moreages. Our programs, camps and workshops for toddlers, kids, teens and adults make learning to play music fun and create great communities of musicians. School of Rock is the leader in performance-based music education. We combine one-on-one drum, bass, keyboard, vocal, and guitar lessons with group practices. Students learn to play music from day one and put on live performances at local venues. Our experienced instructors are local musicians themselves who combine the performance-based School of Rock Method and programs with individual music lessons to get results for your student.

There was a small hiccup in the repair of my Rane One controller. They repaired my unit & only…read morecharged me for the part. Now THAT'S great customer service!

Brought in one of my 40-year-old Technics SL-1200MK3's for a refurbishment…read more Jon the shops founder is very welcoming and knowledgeable. The bottom line the turntable looked and performs factory fresh. They do a tremendous job.