Myself and 2 friends visited Froyo&Joe last week (after absolutely loving the Yog Bar in Hoylake) and unfortunately we were very disappointed.
We walked in and the décor seemed unfinished, very bare and empty. We walked up to the counter and, even though there were 2 girls, one was serving and one just stood there when there was 3 people waiting in the queue.
The frozen yogurt choices aren't posted on their menu board so you have to ask what flavours are - this is no problem for an empty shop but when there are people waiting it does waste time, especially as many people like to decide when they are waiting rather than being put on the spot.
The fro-yo itself seemed lumpy and not the same texture as the one we had at the Yog Bar. The chocolate buttons we had tasted off, the sauces that were advertised on the board 'weren't available as they didn't know how to work the machine' - nor were there any other sort of sauce as a replacement - and the toppings were so small it didn't seem worth the money.
I was also rather disappointed that the initial cost didn't include at least one topping, instead I paid £3.45 for a medium tub and 40p for 2 toppings (it's 50p for every topping after that). The serving spoon for toppings was white plastic picnic desert spoons which don't hold much, meaning you would be lucky if you got more than half a cookie as a topping.
We understand it is a new business to the area so please take this as constructive criticism (and we will re-visit in a few months) but Froyo&Joe didn't appear to be ready to be opened based on the service, shop front and product we received. read more