Frosty Queen
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At first sight, chili cheese fries looked normal. There was a signature burger top of the menu with an onion ring and bacon, cheese, lettuce, and tomato, pickles and onion. Everything look great until I took a bite. My first bite I noticed a weird taste. I think it was some kind of cleaning agent or solvent, second bite relieved me of eating the entire burger. Yes it was definitely not supposed to be in that burger. So nowadays you gotta ask yourself what is a burger because it's not 100% beef. This mystery meat is starting to flow throughout our food chain, and everyone is getting it. I'm not sure you should be eating this stuff, because it tastes synthetic like plastic, and eating mystery meat is not a good thing just because they wanna cut cost, doesn't mean you should be eating it. The chili was canned chili, soy protein, not beef. And I was immediately compromised on my ride home when my stomach started bubbling from the milkshake an the food I ate. I had to go to the restroom as soon as I got home meanwhile, the service is excellent. The dining area is clean, but I'm scared of the food.
I asked them to please, well seasoned my food and they did not disappoint. My fries were perfectly golden crispy soften the inside, not soggy on the outside. And the burger OMG first off the garden is so fresh. The lettuce is crispy crunchy. This is real Bacon cooked to perfection.. and the freshest avocados. Everything was made fresh when I ordered it. The service in the drive-through was friendly. I enjoyed my meal so much. I came back the next day and it was still a flavor punch in the mouth. Get your food La Westside style WELL SEASONED!!
My very first and last time here and I brought in my clients with disabilities for lunch here today and had an ABSOLUTELY horrendous experience. The staff not only acted like our clients were a nuisance but also required him to show proof of his purchase as we watched NO other customers have to do so. Mind you, they serve your DRINK first. Staff chose to demand our client with the most visible disability to question. When we inquire we were told "it's policy". So I watched as the lunch rush came in and not a single customer after was asked to go back to their seat and provide a receipt to receive their food. They continued to speak about our group and made it obvious by glancing at our table and being short with our clientele when they asked for condiments and refills. Had our clients not already ordered we would have left the establishment but they were so excited and picked this place for lunch. It's disheartening that a local town establishment would think it's acceptable to treat ANYONE like this.
The best loaded fries like ever omg DELISH! The 1/2 was a perfect size. Love the crinkle fries. Just fabulous.
3/25/24 Getting lunch! Two veggie cheese burgers with 2 onion rings ordered in the drive-thru. Quite a bit of a wait and there was only one car in front of us. Luckily, the worker was kind. Paid for it with well wishes! They are currently out of ketchup. =/ Lunchtime! My veggie burger was really good! Fresh veggies & tasty veggie burger. Onion rings were pretty good too! Crunchy & better with ketchup! Plus, I had leftovers! Mother really enjoyed hers too & she really liked the sauces that came with it! Good service & really good veggie burgers & onion rings! Recommended!!
I've always wanted to try this place in person and finally got the chance too. Me and my fiancée got the queen frosty combos and they were very good, super big portions and a decent price point, good for lunch or dinner, I also got a milkshake and it was was very good and I'm glad that the portions are very generous considering big chains charging more for the same sizes the price definitely feels right here. The service was adequate with prompt service and kind behavior. I did stay and eat and I will say that this is definitely somewhere you'll probably just wanna take your food to-go, leaking roofs and dirty floors and tables, not to mention the area boarding Downtown Fresno it's definitely not the safest area or the biggest or cleanest store, decor is minimal as well but, we managed to clean our own table and there is even some outdoor seating in a gated area so it's not all that bad, they have a bathroom but I did not use it. Overall, the food is well worth a trip down here, they do have a drive thru so, a stop and go trip is definitely possible, they have great prices, deals, and generous portions, I always considered this place rival to foster freeze and seeing how most of those places are gone, there's a reason Frosty Queen has withstood the test of time. Come here if you're looking for some Classic American Cuisine. RECOMMENDED.
Quick service and good food for a quick lunch with the wifey!!! She brought us here because of this item specifically !!!
Frosty Queen = Passive/aggressive, indifferent 'race to the bottom' first time stop I wish I had skipped! Having seen the reviews and knowing that the wait times can be long here, I drove over today and was the FIRST and ONLY car at the window when they opened. I'm thinking awesome, there's no pressure on either party and I'll have their full attention as a new customer. What I ordered: Double Bacon Cheeseburger, extra sauce, pickles and onions (everything else left on it). I also ordered a large fry and specified that I didn't want the combo because I don't drink soda. Despite repeating the order twice, the gentleman on the speaker could not understand what I'd ordered and asked me to drive to the window. Sure. At the window, this gentlemen again struggled to understand what I'd ordered and we went through it 3 times. Fine, f i n a l l y , whatever it takes! The burger and the fry were just shy of $12.00. NOT cheap... What I received: The burger had one slice of bacon on it and could barely be tasted, there were no extra pickles and a dot of sauce on the dry bun. It wasn't spread out and certainly wasn't 'extra' as I had ordered. The beef was flavorless without seasoning. No one bothered to check that my 'customized' request was followed during the making of or expediting process. It wasn't even listed on the receipt I posted. The fries were a dark brown and tasted of OLD dirty oil and left a 'exceeded shelf life' aftertaste in my mouth. Thoughts: This middle eastern guy at the speaker and the window was not unfriendly but I'm not understanding why they're putting their weaker English speaking guy in the order taking position?? Does NOT bode well for wrong orders and frustrations throughout the day. Apparently, that would start with the very first customer. Me! As the FIRST and only customer at the restaurant, it's hard to excuse them not making the burger right or checking it. There's no excuse for the bad oil that is 10 days or more past it's recommended quality usage cycle. At best it's cheap and at worst, just pure lazy. The burger was okay but would have been great had it been made as ordered. Not into a dry burger. And having paid almost $12.00 for this meal, I'm disappointed. So much so that I don't see myself returning. I've seen some nasty blowback from this establishment when they are criticised and will certainly expect the same here. Bottom line, I was a first-time customer at your establishment, there was NO one else at the location, no pressure, no rush period to contend with and I expected better. Had your oil been changed and the burger made as requested, this might have easily been a 4-star review. I could have forgiven the communication issue if after 5 times of going through the simple order it had been made correctly. But, it was not! These things--if folks care--could be fixed fairly easily and so it it hoped that my content directs you into action, better training, checking things, changing your oil more frequently. All of which would result in a smoother operation with a higher level of satisfaction and generally more pleasant working conditions for your staff and restaurant. Do these things and you'll be making even MORE $$. Update: Within minutes of posting this review I received a NASTY, blaming, pvt message from the owner calling me a 'racist and telling me not to come again' (2 days in a row!). Sadly, I picture a WARZONE of hassles, bad management, an indifferent staff, wrong orders, angry customers, miscommunications and a shell shocked sub-par manager intent on turning customers into actual enemies when all that was expected was a basic, "Sorry, will try harder next time." "Psst. it's called 'aces in their places' meaning you don't put folks with weak communication skills on the drive through speaker and the order counter. I simply pointed out that english isn't his primary language as evidenced by the F I V E TIMES I had to repeat the order! Not only did he struggle with a simple order, he looked like a 'deer caught in the headlights' while trying to understand the order. So, why is HE taking the orders??? Had you the professionalism to actually require employees to wear a nametag, such a description would not have been necessary. I was referring to ONE man, NOT 'ALL men of middle eastern descent' as you lashed out in your message to me. Get it right. At $2.00 expectations are lower than those that are at $12.00. Regardless, expecting the food to be made right is not unreasonable. Stop blaming EVERYONE who tries to actually help your business by pointing out legitimate criticisms. Your snotty message makes folks want to go out of their way to badmouth your business. And they will ALWAYS remember you striking out when you didn't need to, BLAMING the customer while TOTALLY discrediting their experience and excusing yourself. YOU blew it. Start taking some responsibility and improving! -G
Terrible! Someone was going for lunch so I thought I'd try something. I ordered a kids meal- a hamburger with cheese, fries and a drink. My hamburger had no cheese and was hard and crunchy around the ends, fries tasted frozen and the best part of the meal was the root beer soda. I plan to Neva Eva go here again!
1 month ago
This fast-food restaurant truly satisfied my evening craving for fried fish and a decent milkshake. The breaded shrimp were not greasy and had a perfect crispy texture. I also devoured the crinkle-cut fries as they were not oily and had a "bite." The Boston milkshake was very well presented, had great flavor and the ideal level of sweetness. The price was standard for the quality of food and dairy served. The service was efficient, the staff were friendly and most accommodating in fulfilling my 'over-the-counter' requests for utensils and tartar sauce. read more
Fortunately or unfortunately, I get regular craving for a frosty queen burger. I try to resist but give in a couple times a month. The queen's burger with onion ring and bacon is my favorite. They take care to make good burgers, made when you order. There is no food sitting around here. I also like the burritos, zucchini, mozzarella sticks and corn dogs - guilty pleasures for sure haha read more
At first sight, chili cheese fries looked normal. There was a signature burger top of the menu with an onion ring and bacon, cheese, lettuce, and tomato, pickles and onion. Everything look great until I took a bite. My first bite I noticed a weird taste. I think it was some kind of cleaning agent or solvent, second bite relieved me of eating the entire burger. Yes it was definitely not supposed to be in that burger. So nowadays you gotta ask yourself what is a burger because it's not 100% beef. This mystery meat is starting to flow throughout our food chain, and everyone is getting it. I'm not sure you should be eating this stuff, because it tastes synthetic like plastic, and eating mystery meat is not a good thing just because they wanna cut cost, doesn't mean you should be eating it. The chili was canned chili, soy protein, not beef. And I was immediately compromised on my ride home when my stomach started bubbling from the milkshake an the food I ate. I had to go to the restroom as soon as I got home meanwhile, the service is excellent. The dining area is clean, but I'm scared of the food. read more
I asked them to please, well seasoned my food and they did not disappoint. My fries were perfectly golden crispy soften the inside, not soggy on the outside. And the burger OMG first off the garden is so fresh. The lettuce is crispy crunchy. This is real Bacon cooked to perfection.. and the freshest avocados. Everything was made fresh when I ordered it. The service in the drive-through was friendly. I enjoyed my meal so much. I came back the next day and it was still a flavor punch in the mouth. Get your food La Westside style WELL SEASONED!! read more
8 months ago
My very first and last time here and I brought in my clients with disabilities for lunch here today and had an ABSOLUTELY horrendous experience. The staff not only acted like our clients were a nuisance but also required him to show proof of his purchase as we watched NO other customers have to do so. Mind you, they serve your DRINK first. Staff chose to demand our client with the most visible disability to question. When we inquire we were told "it's policy". So I watched as the lunch rush came in and not a single customer after was asked to go back to their seat and provide a receipt to receive their food. They continued to speak about our group and made it obvious by glancing at our table and being short with our clientele when they asked for condiments and refills. Had our clients not already ordered we would have left the establishment but they were so excited and picked this place for lunch. It's disheartening that a local town establishment would think it's acceptable to treat ANYONE like this. read more
5 months ago
3 months ago
1 year ago
The best loaded fries like ever omg DELISH! The 1/2 was a perfect size. Love the crinkle fries. Just fabulous. read more
10 months ago
Amazing food amazing people really good brand new chopped cheese highly recommend with quality fresh ingredients read more
3/25/24 Getting lunch! Two veggie cheese burgers with 2 onion rings ordered in the drive-thru. Quite a bit of a wait and there was only one car in front of us. Luckily, the worker was kind. Paid for it with well wishes! They are currently out of ketchup. =/ Lunchtime! My veggie burger was really good! Fresh veggies & tasty veggie burger. Onion rings were pretty good too! Crunchy & better with ketchup! Plus, I had leftovers! Mother really enjoyed hers too & she really liked the sauces that came with it! Good service & really good veggie burgers & onion rings! Recommended!! read more
6 months ago
9 months ago
1 year ago
I've always wanted to try this place in person and finally got the chance too. Me and my fiancée got the queen frosty combos and they were very good, super big portions and a decent price point, good for lunch or dinner, I also got a milkshake and it was was very good and I'm glad that the portions are very generous considering big chains charging more for the same sizes the price definitely feels right here. The service was adequate with prompt service and kind behavior. I did stay and eat and I will say that this is definitely somewhere you'll probably just wanna take your food to-go, leaking roofs and dirty floors and tables, not to mention the area boarding Downtown Fresno it's definitely not the safest area or the biggest or cleanest store, decor is minimal as well but, we managed to clean our own table and there is even some outdoor seating in a gated area so it's not all that bad, they have a bathroom but I did not use it. Overall, the food is well worth a trip down here, they do have a drive thru so, a stop and go trip is definitely possible, they have great prices, deals, and generous portions, I always considered this place rival to foster freeze and seeing how most of those places are gone, there's a reason Frosty Queen has withstood the test of time. Come here if you're looking for some Classic American Cuisine. RECOMMENDED. read more
2 years ago
2 years ago
Quick service and good food for a quick lunch with the wifey!!! She brought us here because of this item specifically !!! read more
Frosty Queen = Passive/aggressive, indifferent 'race to the bottom' first time stop I wish I had skipped! Having seen the reviews and knowing that the wait times can be long here, I drove over today and was the FIRST and ONLY car at the window when they opened. I'm thinking awesome, there's no pressure on either party and I'll have their full attention as a new customer. What I ordered: Double Bacon Cheeseburger, extra sauce, pickles and onions (everything else left on it). I also ordered a large fry and specified that I didn't want the combo because I don't drink soda. Despite repeating the order twice, the gentleman on the speaker could not understand what I'd ordered and asked me to drive to the window. Sure. At the window, this gentlemen again struggled to understand what I'd ordered and we went through it 3 times. Fine, f i n a l l y , whatever it takes! The burger and the fry were just shy of $12.00. NOT cheap... What I received: The burger had one slice of bacon on it and could barely be tasted, there were no extra pickles and a dot of sauce on the dry bun. It wasn't spread out and certainly wasn't 'extra' as I had ordered. The beef was flavorless without seasoning. No one bothered to check that my 'customized' request was followed during the making of or expediting process. It wasn't even listed on the receipt I posted. The fries were a dark brown and tasted of OLD dirty oil and left a 'exceeded shelf life' aftertaste in my mouth. Thoughts: This middle eastern guy at the speaker and the window was not unfriendly but I'm not understanding why they're putting their weaker English speaking guy in the order taking position?? Does NOT bode well for wrong orders and frustrations throughout the day. Apparently, that would start with the very first customer. Me! As the FIRST and only customer at the restaurant, it's hard to excuse them not making the burger right or checking it. There's no excuse for the bad oil that is 10 days or more past it's recommended quality usage cycle. At best it's cheap and at worst, just pure lazy. The burger was okay but would have been great had it been made as ordered. Not into a dry burger. And having paid almost $12.00 for this meal, I'm disappointed. So much so that I don't see myself returning. I've seen some nasty blowback from this establishment when they are criticised and will certainly expect the same here. Bottom line, I was a first-time customer at your establishment, there was NO one else at the location, no pressure, no rush period to contend with and I expected better. Had your oil been changed and the burger made as requested, this might have easily been a 4-star review. I could have forgiven the communication issue if after 5 times of going through the simple order it had been made correctly. But, it was not! These things--if folks care--could be fixed fairly easily and so it it hoped that my content directs you into action, better training, checking things, changing your oil more frequently. All of which would result in a smoother operation with a higher level of satisfaction and generally more pleasant working conditions for your staff and restaurant. Do these things and you'll be making even MORE $$. Update: Within minutes of posting this review I received a NASTY, blaming, pvt message from the owner calling me a 'racist and telling me not to come again' (2 days in a row!). Sadly, I picture a WARZONE of hassles, bad management, an indifferent staff, wrong orders, angry customers, miscommunications and a shell shocked sub-par manager intent on turning customers into actual enemies when all that was expected was a basic, "Sorry, will try harder next time." "Psst. it's called 'aces in their places' meaning you don't put folks with weak communication skills on the drive through speaker and the order counter. I simply pointed out that english isn't his primary language as evidenced by the F I V E TIMES I had to repeat the order! Not only did he struggle with a simple order, he looked like a 'deer caught in the headlights' while trying to understand the order. So, why is HE taking the orders??? Had you the professionalism to actually require employees to wear a nametag, such a description would not have been necessary. I was referring to ONE man, NOT 'ALL men of middle eastern descent' as you lashed out in your message to me. Get it right. At $2.00 expectations are lower than those that are at $12.00. Regardless, expecting the food to be made right is not unreasonable. Stop blaming EVERYONE who tries to actually help your business by pointing out legitimate criticisms. Your snotty message makes folks want to go out of their way to badmouth your business. And they will ALWAYS remember you striking out when you didn't need to, BLAMING the customer while TOTALLY discrediting their experience and excusing yourself. YOU blew it. Start taking some responsibility and improving! -G read more
Terrible! Someone was going for lunch so I thought I'd try something. I ordered a kids meal- a hamburger with cheese, fries and a drink. My hamburger had no cheese and was hard and crunchy around the ends, fries tasted frozen and the best part of the meal was the root beer soda. I plan to Neva Eva go here again! read more
2 years ago
1 year ago
2 years ago
Worst salad ever don't ever get it, really irritated me!!! This is disgusting, just threw burger topppings in a container and called it a day. Wtf read more
2 years ago
Got their KitKat candy mix , it's really good. They have a lot of different stuff to choose from. Definitely recommend read more
Update: 4/20/20 In response to my most recent updated review (on 4/19/20), the business messaged me a very nasty message suggesting I go to McDonald's or another fast food restaurant if I don't want to wait (I've attached a screen shot). They also played the COVID card saying their workers are putting themselves at risk and so forth. Also, that quality coined fresh takes time. I agree, but there are dozens of places in the burger business (or any food business for that matter) that make items to order, and the wait time isn't 30 minutes with one person ahead of you. It's just absurd. In response, I must say that I'm offended by their use of employees and COVID to justify what has been an issue here since day one. I certainly applaud anyone working with the public during these times, as I myself am exposed daily in the work I do and it is frightening. But it is no excuse to shame a loyal customer for expressing frustration over slow service (which has been an issue since opening, far before this pandemic, and clearly because they are woefully understaffed). The response is just appalling and I will be taking the owners advice - I won't be returning. read more
2 years ago
I've been here on numerous occasions, i keep forgetting to check in or even post pictures but i believe I've tried a fair share of the menu. (LIES- the menus HUGE!) But i can say I've tried a handful of their burgers. Ortega burger Jalapeño burger Avocado burger The Queen burger Grilled chicken sandwich they were alllll super tasty. I love me a good sammich or burger. Especially EXTRA SAUCY. It's a requirement that all burgers/sandwiches i order are extra saucy. The fries are ample. Soda cups are "smaller" than what my expectations are but it's because i drink 40oz on any other given day so that's just wishful thinking. I definitely recommend as a start the queen burger!!! And for dessert the candy mixer!!! Small is an adequate amount promise. It took my son and i 2 days and of sharing to finish a small!! read more
3 years ago
2 years ago
This is a great addition to the downtown food scene. I came here for lunch and it was pretty packed like many have described. The staff were still functioning efficiently and professionally. I did have about a 15-20 min wait though. We had the San Joaquin burger which is really a beef burger topped with pastrami as well pastrami sandwich. Ingredients and toppings were excellent and condiments were very fresh. Both items came out perfectly cooked and was totally worth the wait. The pastrami sandwich was one of the best I've had in this town. Meat was juicy with just a nice char on the outside. Topped with mustard and hot peppers it gave it a nice zesty kick to the after taste. The bread itself however could have been better chosen to absorb the tons of juice from this sandwich but it's not a big deal. They are priced very well and while it is not a gourmet burger , that's clear it is not what they are going for My only disappointment was actually the frosty itself . It was light and lacked a deep chocolate flavor like what you could get elsewhere. Overall a great stop for lunch and I would like to come back to try the other items such as a turkey or chicken burger . This may not be a "frosty queen" for me but def a "Burger King" read more
3 years ago
8 years ago
DO NOT EAT HERE !!!!! ( wish I could attach a video) The only piece of avocado I revived on Avocado my burger. This place was really good when it first opened now the workers seem to be getting lazy or don't know what's going on!!! First - avocado is brown as heck I wouldn't severe this to a dead man!!!! Second - the avocado is so hard it is basically frozen & rotten I was unable to eat the burger after seeing the brown on it, it is clearly rotten. I will never eat here again & I'm going in today to get a refund I spent 20 bucks on food for me and my child & her burger was the same way GROSSSS read more
4 years ago
2 years ago
8 years ago
3 years ago
2 years ago
6 years ago
Got the message just an FYI i did come back. Food was still garbage. McDonald's makes better burgers and they are consistent . At least you know you're getting the same thing that tastes the same every time. Also there were roaches near the register. Just thought you should know . read more
2 years ago
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More info about Frosty Queen
1850 Van Ness Ave
Fresno, CA 93721
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(559) 721-7445
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http://www.oldfashionhamburgers.com
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