I cannot say enough great things about this bank and their people. When they say "This is personal…read moreto us!" they mean it. If you need a bank that knows you by your name, and cares about your NEEDS, not their needs, you need to see these fine folks. I really appreciate them!

From the owner: Jefferson Bank in New Braunfels offers full commercial, retail and personal banking services and…read moreproducts, including checking and savings accounts, mortgage and personal loans, wealth and real estate management, and more. Since 1946, Jefferson Bank has provided smart products to meet your everyday financial needs.

Chase: Only a couple ATMs in ALL of the area? NONE in Seguin? The bank on Walnut only has 1 machine…read moreand it is about 50/50 on if it works or has money in it(??)... I have called this bank many times and NEVER SPOKE TO ANYONE.. closing my account this year, DO BETTER CHASE.... The accounting is solid, the service and locations are horrible (and I dont mean the employees, just the whole service)

This location is too small for efficient drive thru transactions. (One line might accommodate five…read morevehicles max before the line impedes other traffic in surrounding areas). Inside, tellers are in the very back area. It isn't like any other banking institution setup I have come across before (not than in an expert, it's just different). It might be better designed for the bank but it's slightly off putting for customers who aren't familiar with the lay-out. It reminded me of a library with desks put in front and books in the back, instead of the other way around.

I've had them for over 20 years, never had any problems. All my transactions from loans to…read morefinancial &savings, have been smooth. if I get charged from a company that was not authorized they investigate and always return my funds. A No Hassle bank!

When I come in to cash a simple check it always takes longer than expected and the staff is usually…read moreshort handed. They also take a while by making small talk instead of being polite and professional and keeping transactions to a reasonable time frame.

I don't personally bank here but I have to come for my work and all the ladies in the drive threw…read morelane are awesome they always smile and love when I play my loud music. Beatrice has been around the longest I think and she is great also Leslie she is kinda new but equally as helpful they make my day better just seeing them

This is the BOA I use when I'm in New Braunfels. Helpful staff in person or by phone. There is a…read moreH‑E‑B nearby which helps with errands.

Great fast service! Drive up had one car besides me. Always courteous tellers. The key is to go…read moreduring the week if you're able

Best bank experience one could have. Krystal was friendly, knowledgeable, efficient. She answered…read moreall my questions. It was the kind of great service you hope for when going to a bank but rarely get.

I frequent this branch of RBDCU frequently. Service is always on point and employees are friendly…read moreand accommodating. I recommend this credit union.

They used to be great but from what Ive seen on how they've treated people, like closing down an…read moreatmosphere card because the customer said he may have been scammed, hung up when he realized what was gp8ng on. They actually let the.scammers take the money out of the closed ATM card even though they closed it to keep him from being defrauded. Now they're saying he won't get his money back for 90 days. What happened to RBFCU being the greatest Bank ever now they're just another Bank of America I think we're going to be moving our money.

I have been a member at SSFCU since I was 13. The service is wonderful. They are always easy to…read morework with. I love their mobile banking option because it is so easy to use and allows me to keep banking with them no matter where I am. I financed my last car with them and it was all relatively easy. Their checking accounts are by far my favorite because they don't have a minimum balance requirement and they don't set a limit on transfers. I also love that my family can easily move money between our accounts when needed. This particular branch is great and not very crowded. I never have any trouble getting in and out quickly.

I have been with SS FCU now for three years, and I have had nothing but great service here at this…read morelocation (HWY 46) always a helping hand from all of these folks! I have just secured another truck loan and the help was outstanding, I would like to give a shout out to Brooke Melendez for the time she spent with me and making my time enjoyable. Thank you all for all that you do for your customers. (you make it so easy to come in and do business) . JDP

I have banked at other financial institutions but have now been with RBFCU for years and amazed by…read morethe service and helpfulness. They do not have a monthly checking account fee based on daily minimum balance like some other banks do. Recently my son bought his first car and we told him check out RBFCU for loan interest rates. He was approved and has been able to have a more affordable payment . I like the Creekside location as it is not crowded like the other 2 New Braunfels locations. Recently to use the ATM you need to have a debit card which I have never carried. But times change for convenience sake.

Oh no you didn't ! I was making a deposit today. I had plenty of money they shouldn't hold a check…read more The teller said "what will you be using this money for so I can remove the hold?". What an over reach! The check was for $450, oh brother! Has anyone ever said none ya business? I'm done w y'all!

As a new home buyer, I had no clue how to navigate the mysteries of a mortgage. My google searches…read moreresulted in thousands of opinions and hot takes about interest rates, PMI, and a bunch of other complex terms. In short, I was completely overwhelmed! Thankfully, I found Shane Barbee with Sente Mortgage. Having Shane is like having those thousands of Google results, but instead of a web search, you can call or text him for a very precise answer, pretty much any time day or night. This guy knows it all and really cares about educating you about the process! When I finally found a house to buy - which in this competitive market can feel like a miracle in itself - Shane was there to guide me through the entire mortgage process. Even more impressively, when I wanted to adjust my offer at 8pm on a Thursday night, with a due date of one hour later at 9pm, Shane was able to pre-approve me with plenty of time to spare. I'm confident that if I had called this man at 3 AM, he probably would've answered, and more so, he would probably be happy to talk to me! It was great knowing that I never felt like I was being a bother or a burden with my many questions. In short, the mortgage portion of The homebuying process can be an opaque and downright confusing process, but with Shane on my team, it made the complex become easy. I am so glad I chose to go with Sente Mortgage, and I would eagerly recommend them to you for all of your mortgage needs.

Shane Barbee and his staff did an excellent job on my recent Refi of my home. They helped me…read morenavigate my course through all the online lenders /liars in my path. They were truthful and upfront with everything. My loan was processed in a prompt professional manner. I would use them again in a heartbeat! Robert Roger's Wimberley Tx.

Poor communication. Having someone come in to set up a business account, only to have them sit in…read morefront of a tv screen to talk with the banker.

Friendly, helpful and love the hours of operation. Thank you…read more......... Always a friendly visit