I told him my problem. He immediately knew what to do to help me. He was very patient and kind.read more

I would would give this store a negative number if I could but my experience with this place has…read morebeen a nightmare if I was you I wouldn't do business with them I have fought with them over a bill I didn't owe for 6 months couldn't get it resolved no one could help or new what they were doing to fix it so going to pay the bill anyway thanks for all the help

I had to wait for 10 minutes for this app to download, because even though I pay for 8mbps down I…read morerarely get 3. If you need assistance sucks to be you. I called 22 times in a row before, left emails and voicemails but nobody ever answers. If you're internet happens to go out after 5:00 pm or God forbid on the weekend you are shit outta luck. They don't believe in providing customer service, or you know service at all. Do yourself a favor and move somewhere where you can have real internet, it will be less of a hassle. update: have been trying to get ahold of someone since the end of December, still can't get anyone to answer the phone. 4 voicemails and 5+ emails not to mention I called repeatedly for 30 minutes one day and nobody would answer.

absolutely, the worst customer service i have ever received, i am not one that ever leaves reviews…read morebut in this case i have to. we lost internet monday and it is now wednesday still no service. i have called illiterately 3-4 times a day to only get the same answer someone for management will call you back. not only do they tell me the same thing know one ever calls back. we have 5 kids and which 3 of the do homework on their computers, need to say that isnt happening thanks to my friends a bridgemaxx. do yourself a favor do not use them!! chris