Been flying with them for years. Never had an issue. We love the cc points! We basically fly for…read morefree.

It's an airline. I needed to get from vegas to Kansas. The cabin was nice and cool. I went at night…read moreso mostly people were sleeping. I got some reading done. No one freaked out on the plane.

Paid $120 for a ride to the airport that was supposed to be a luxury SUV. Turned out it was a Chevy…read moreTraverse with tomatoes rolling around in the vehicle. An Uber XL from my house to the airport is around $40. SUV had a HUGE crack in the windshield. Come to find out we had a backup driver. This was the start to our Alaskan cruise vacation thru Seattle. At least the driver was nice and helped with our luggage.

I was very happy we decided to utilize Tornado Transit for pickup at the airport and transportation…read moreto our destination. I have a toddler and needed a car seat. The owner Rick was incredibly responsive to my initial outreach and maintained solid communication throughout the whole process, including an after ride message. Our driver was waiting for us with a sign before we got to baggage claim and helped get us manage everything, even the stroller. The car was nice and cool and he even had cold water for us. The ride was very pleasant- it felt like family. The care, attention, and responsiveness were above and beyond. I highly recommend Tornado Transit!

It seems like two of these reviews should be directed towards the Mesa, AZ page not Wichita. I will…read moresay that my experience here was decent, which is more than I could say for some of the other larger airlines I flew with recently. I didn't have a delay or cancellation, they checked my bag for me and it arrived with me. Service wasn't super enthusiastic but they weren't incompetent. Maybe I'm setting my bar really low but compared to some of the other major airlines I flew with recently they did a pretty good job.

There is an employee name Courtney styles in Wichita, ks who gave me the best customer service I…read morehave ever had. Please promote this woman. She has good energy and radiates positive vibes and made my trip back home all the more memorable.

Customer service is nonexistent. I understand it is during…read moreCOVID, but at least have someone answer phones or something. I accidentally left a book with a photograph inside on the plane. I have called several numbers, several times with no one to talk to. I've went in person to the airport several times and no one was there to help me. I filed a report online and havent heard back in over a week and half. If they are cleaning the planes thoroughly between each flight like they are supposed to, how have they not found my book?

Out of my 6 times flying with them in 4months I have been delayed 4 times. And once my layover…read moreflight was missed and couldn't get a flight I until the following day. My wife had to drive from Houston to Dallas to get me from DFW. Only gave $70 and a sorry the customer service lady was ridiculously rude. lol this is by far the worst airline I have road 100% wouldn't recommend to my worst enemy

Easy to find and Uber works great from there. Trips are a painless enjoyable experience.read more

This airport is so easy to navigate. It's also clean and security is never crowded. There are few…read moreplaces to eat though so be prepared. Bathrooms are spacious though.

The flight to Seattle and back is always great. The fact that the counter doesn't open until 4pm is…read morefrustrating. Many times myself and countless others are just sitting here eager to eat Chic Fil A and have a beer at the other side of the gate. Can't tell you how many people I see walk up and wait at the counter until they get frustrated enough to take out their phone and Google "Wichita Airport Alaska counter hours" and find out they gotta sit around for an hour or two. Put up a sign maybe?

Alaska is the go to airline for me and was pleased to see they had direct service from Seattle…read moreoperated by Horizon Air. Quality and above board service Alaska never disappoints. Why fit a cattle car (Southwest or American) when comfort, value and quality service abounds. Alaska - fly it whenever you can!

When they communicate with you, they do a great job. But the vast majority of time you don't hear a…read morepeep out of them. They rarely answer their phone or respond to emails. If you email them too much, you get a nasty response. Looking at these other recent reviews, I think I'm not the only one with this same experience.

On 8/4/24 my mother books a flight with Sunflower travel. Angie was the agent. The trip was to be…read more11/25-11/30. My mother, unknowingly, made the reservation under "Jeff", my full name is "Arnold Jeffrey". We decided this might be a problem with the TSA. Over next three weeks or so I tried to speak with Angie to get this correctly. It took many phone calls to speak to her (she never would return my calls). Angie told me she was too busy booking travel for the aircraft companies to address this problem. She final agreed to correct my name, but it would take TWO WEEKS?!? I did get an email saying it was fixed. Didn't think anything else about it. Fast forward to 11/30, I am at the TSA check point. The agent says "who's Jeff?" I explain the situation. He sent me back to the AA ticket counter to get it corrected. By the time that was done I had missed my flight. Apparently, Angie had only corrected the flight out, not the return trip. Best part? Was the only flight out that date. I still CANNOT wrap my mind around how an "agent" is too busy to make a simple correction. Then screw it up. Too busy with more important customers. Way to go Sunflower!!!

I've recently switched my airline allegiance from Delta to United. Many reasons lead to this switch…read morebut so far I have not been disappointed. I fly united on many small routes from DIA and Wichita is one of those. The airline staff here, from check in to flight crew, seem capable and friendly. Recent flight from ICT to DEN was delayed due to weather in denver but the plane showed up earlier than expected and the turn around was fast and we were only a few minutes delayed in the end. Recent international travel on United was great and I'll be doing some east coast travel soon and will test the waters at the larger hubs but based on past experience, I don't expect any real issues.

United is terrible and because I'm dealing with the customer service through minimal avenues and…read moredifficult processes. Even though I was at the gate 7 minutes after boarding they gave away our seats to standby passengers. Now they will now reimburse me for my extra travel expenditures. Never again will I use united for my travel arrangements