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    Front Row Signs

    1.0 (2 reviews)
    Closed Closed

    Services - Front Row Signs

    Graphic design

    Signmaking

    Front Row Signs Photos

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    2 years ago

    this company closed and didn't tell me they were closing and had a $700 commercial sign I paid them for. need my refund!

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    6 years ago

    Business owner information

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    Patti S.

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    Rocket Wraps & Signs

    Rocket Wraps & Signs

    2.7
    (12 reviews)

    Promises and BS with no intention to follow through. I was referred to Rocket Wraps by a friend…read morewho had a couple wraps done on company trucks that looked really great. I called and gave my info on the vehicle that I wanted to wrap and gave them a few mock ups I had done with AI to show them what I was looking for. I paid for their design team to create a graphic for me, went over everything with the designer and gave them images for my business and logo designs. After a week with no further correspondence, I reached out to the designer to make sure they had all of the images they needed from me and what the ETA was on the graphic. No response. Two days later I called and started what would be daily calls asking for literally ANY update at all and just a ballpark estimate for when the first draft of the graphic should be expected. Every single time I called I was told that they would contact the designer and call me back. They never once called me back. After 2 weeks of no updates, estimates, or correspondence of any kind (when I paid they said it would take 1 week to design), I told them if they couldn't give me at the very least an ETA by the end of the day I would want my money back. Then I started getting excuses and apologies and promises. I've been with enough "working girls" to know when I'm being lied to. But they gave me a deadline, COB following day, and promised they would have it completed and would credit the cost of the design to the wrap job itself. A reach-around is common decency when you're telling someone to get bent. The next day came and went with nothing but at 5 AM the day after it was due I got an email saying they were finishing it and would be done later that day. Guess who didn't get a reach-around... At noon the day after, after 6 of their own self imposed deadlines were completely missed with little to no communication, I called and canceled everything. I told them I wanted my money back and that it was the COMPLETE LACK OF COMMUNICATION and their inability to make THEIR OWN DEADLINES. They still hadn't given me the first draft of the designs. But they agreed it was unprofessional and agreed to give me a refund since nothing had been done. That seems lousy but not worth a 1 star review right? BUT WAIT, THERE'S MORE!!! At the end of the day the designer sent over images that I can only assume were drag and drop image combinations made in MS Paint. Then Rocket Wraps blocked my phone number and my email, seriously, that's how you run your business? Get bent jerks. I know this isn't going to affect your rating, but I hope it stays at the top of your reviews long enough to dissuade someone else from wasting their time too.

    I strongly recommend that anyone considering doing business with this company proceed with extreme…read morecaution and get every promise, deadline, payment term, and refund agreement in writing. My experience has been unacceptable. Deliveries and projects have taken months longer than promised, communication has been consistently poor, and there has always been another excuse for why something could not be completed. I referred multiple businesses to this company, and every one of them was either let down or eventually went elsewhere because of the delays and lack of professionalism. I regret putting my name behind this business. The most serious issue involves approximately $10,000 paid by my insurance company for repairs to my vehicle following an accident, including repairs to the vehicle and its wrap. I no longer authorize this company to perform any work on my vehicle, no work has been completed, and I have requested that the money be returned. As of this review, they are refusing to reimburse the funds. The situation has now escalated to attorneys. Ariana has reportedly told my attorneys that she no longer works for the company, while the company continues to retain the insurance proceeds intended for my vehicle repairs. I am a disabled veteran and a small-business owner. During my dealings with this company, I heard discussions about unpaid bills, equipment problems, and financial difficulties. Looking back, those conversations should have been a warning sign. I am sharing this review so other customers can protect themselves. Document every conversation, save every message and receipt, do not rely on verbal promises, and do not provide significant payment without clearly written protections. Based on my experience, I would never recommend this company.

    Front Row Signs - graphicdesign - Updated August 2026

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