Kristin D. is amazing! I tried microneeeling and injections for skin texture and preventative…read moremeasures. I am AMAZED. She is also very gracious and patient with my questions or concerns. She has recommend medical grade skin care that feels amazing. Do yourself a favor, ladies, treat yourself.

Absolutely wonderful, I've gotten lip fillers here twice and I will be back. The atmosphere is…read morefriendly and I felt so comfortable. I definitely recommend this business!

Had my first massage after a fall injury and Shannon's deep tissue healed more than my PT…read moreappointments. I had never had a massage before and she was very sweet and comforting.

When I think of a business of this nature, I think of a calm, relaxing, inviting, warm fuzzy kind…read moreof place and people. The owner of this business is none of the above. Her demeanor is quite rude to be frank. Her comments are unprofessional. She actually talked negatively about several other customers (did not mention their names specifically), but made me uncomfortable to think about what she is saying about me to other customers. Her electrolyisis work is shoddy. You could not even tell that any hair had been removed after the treatment. Be very very careful about your purchases at this business. I was sold a cream that cost $50 (which was supposed to be for the electrolysis which was totally not necessary) and did not use it afterwards. Asked what else it could be used for. I tried it (Vit K cream) and it caused my face to break out in hives. Went back in to Natural Alternatives in Rice Lake and the owner took the bottle and told me she would give it to someone else. She would NOT refund my money. She said she could not return it to where she bought it, so she was not going to give me any money back (plus she walked away from me when I questioned her about it-really wish I would have video taped the whole encounter). I believe that is a cost of doing business. Your customer should come first. She could have at least offered to refund her profit off the product, which must be alot considering the astronomical price. She made no indication whatsoever when I purchased the product that there is no return policy. I will obviously never do business with this place again and will warn others as well.

Awesome staff in both locations! Love how they help put…read moreoutfits together for customers!!! You ladies Rock!

Lots of great merchandise, wish they were open longer on Saturday (closed at 1pm). Very helpfull…read morestaff. So nice, a pleasure to shop there, staff made it fun to shop!!

Very relaxing, made an appointment for the following month. It's definitely my go-to place for…read morerelaxation. I got the package with the copper pot pedi, facial, and massage.

The best absolute service I've ever received in my life!!! Maureen is a total absolute gem She's…read morehilarious, attentive, and a complete magician with those hands! I felt like I was a new girl leaving. Get a massage with the master. You'll never have a better nights sleep in your life. Well until you go back again! 10000000000/10

I waited several weeks to leave this review because I wanted to make sure I wasn't reacting…read moreemotionally or out of haste. After having time to reflect, I feel strongly that other clients should know about my experience. I would encourage anyone considering this clinic to carefully consider before subjecting themselves to work with Sarah. Based on my experience, I found her communication to be unnecessarily hostile and lacking in understanding or professionalism. There are other clinics in town that I believe provide a much more respectful and customer-focused experience, and I will personally be taking my business elsewhere. Here is my story: I initially came to this clinic because I wanted my skin looking its best for my wedding. I spent around $800 on Botox with Kassie, and both Kassie and Sarah knew that my goal was to have good skin for my wedding photos. I then wanted to schedule one or two facials before the wedding, specifically to safely remove peach fuzz. A few months earlier, Sarah had used a blade to remove it and accidentally scratched my entire face, leaving small cuts and scabs across my chin. I understood that mistakes happen, so I didn't hold that against her. This time, however, I specifically communicated my concern to Kassie. She recommended a different tool that she described as being "cut proof." When I arrived for my scheduled facial, I was told the tool was broken and that we should reschedule. I had already rearranged my work schedule and made arrangements for my animals to accommodate the appointment. I asked whether there was another service I could receive instead, but was told they didn't offer anything else and that we should simply reschedule. Kassie then suggested calling in a prescription for acne. I provided the necessary information, went to the pharmacy, waited in line, and then discovered the prescription had been sent to the wrong pharmacy. I had to drive to another location, adding roughly another 45 minutes to an hour to an already wasted appointment. A few days later, I returned for my facial and paid around $350. I also asked about fitting in another facial before my wedding, and Kassie told me to call and schedule one. The next day, I noticed an additional $100 charge. When I asked about it, Sarah told me it was a cancellation fee. I explained that I had not canceled the appointment -- Kassie had asked me to reschedule because the tool they intended to use was unavailable. At no point during that interaction was I told that I would be charged a $100 cancellation fee. I would have been much more understanding if this had been clearly communicated to me at the time. Instead, I was charged after the fact and then told that it was simply the clinic's policy. I tried to resolve the issue respectfully over text during business hours. After several messages went unanswered, I received an automatic reply stating that the clinic would be unavailable for several days. I responded that I wished the issue could have been addressed before she was away because I felt the charge was unfair and had never been explained to me. Sarah's response was extremely hostile. She took offense to my referring to her being "on vacation," even though I was simply referring to the automatic message saying she would be unavailable. The conversation escalated from there, and I was ultimately told that I was no longer welcome at the clinic -- one week before my wedding. The $100 itself wasn't the issue. It was the lack of communication, the fact that I was charged for an appointment I did not cancel, and the way my concerns were handled when I tried to address them. I have spent thousands of dollars at this clinic and expected basic professionalism and customer service. Instead, I left feeling disrespected and extremely disappointed. Although Kassie is nice to work with, I would never work with Sarah again.

I've only been to Jill. She is an expert with the fillers and Botox that I have now received twice…read morefrom her. I am happy that I found Sakura after moving to the area. I had a regular dr I'd seen for years for everything, and a couple I've had to try when moving. Those didn't end the worst, but not great. Jill is a true talent.

I had never gotten a massage before coming to Shannon. She did an amazing job and created a…read morerelaxing environment which made the experience very pleasant! I would definitely suggest getting a massage at Natural Alternatives, Shannon is very friendly and does an outstanding job! I know I will be going back!

From the owner: Healing Massage Therapy for Chronic pain or relaxation. Skin care treatments to transform your…read moreskin into healthier more beautiful skin to look and feel your best. I always try to accomplish whatever my clients needs are so the can leave feeling like they received the best service and treatment for them.

I had got my hair done for years and decided to try this place. I had lost all trust in get my hair…read moredone anywhere because of place cut to much off ect. I decided to get a perm . They were nice , but when the perm started coming out just days after , I wasn't happy. I went and bought curling moose to see if it would help and it didn't. So I contacted them and they told me I would have to pay full cost for another perm . I couldn't believe that they were making it out to be my fault and going to charge me at all , let alone full price !!! . I do not recommend them and will never trust them again.

Great service! I had pedicure and asked if they could accommodate a haircut. They were very…read moreflexible. Both exceeded my expectations.

Update 12/01/25: 1 had an appointment with a medical tattooist, and she didn't want to touch it…read more She said, it's possible she could make it worse and it wouldn't be permanent. My dermatologist said, lasers, such as excimer, are not guaranteed, not permanent and require ongoing treatments indefinitely. Basically, it would be a life long commitment for a treatment that is not guaranteed. It would be very time consuming going three days a week for an unknown amount of time. Therefore, this is not a viable option. Third, I had a consultation with two plastic surgeons in Plymouth. Initially, they didn't want to touch it because the incisions would cause another problem. I would be swapping one cosmetic problem for another one. Since this was my last resort, the head surgeon agreed to do a little research and reach out to other plastic surgeons for their opinion. He said, the problem is pigment can't be restored, therefore, hypopigmentation can't be treated. I should have gone to him first. At this point, I'm waiting for the plastic surgeon to contact me with a possible solution, if any. Of course, this is the most expensive option with the surgeon's fee, anesthesiologist fee and surgical room fee. I'm looking at thousands of dollars However, if they can fix it, I would find a way to pay for it. Apparently, Stillwater Skin & Spa feel they are being unjustly targeted and reminded other businesses to remain vigilant. With that, if the plastic surgeon is able to fix it, l'll attach a copy of his diagnosis, surgical procedure, all fees and a photo of my face post surgery. Regardless, I will attach a copy of the diagnosis I received from each doctor I consulted with. As l've said more than once, one of those doctors is Stillwater Skin and Spa's medical director. They accused me multiple times of not meeting with them and their medical director. Note, their medical director has been my family physician for 20 years. This should put those accusations to rest. It's very important to me to provide the public updates so this doesn't happen to others. In my opinion, the laser services at Stillwater Skin & Spa should be shut down. The tech that worked on me needs more training before being allowed to perform laser hair removal services. This further proves I'm not out to unjustly target Stillwater Skin & Spa. Nobody should go to this business for laser hair removal. I have no opinion of their other services; laser hair removal was the only treatment I had there. Stillwater Skin & Spa also accused me of threatening to write a review if I wasn't given a refund. This is not true. First of all, they refunded me the portion of my package I did not use. However, they did not refund me for the treatment where I was scarred. The cost for that treatment was $300. I didn't threaten to write a review, I just did it,

Best Med Spa in Town. Friendly, Knowledgeable, professional. Amy has been in the business for over…read more20 years and it shows.