The Stones are the BEST!! 5 stars are not enough! This has been hands down the best experience!…read moreDeanna and Eric, thank you for making us feel like you REALLY cared. You both were happy to answer all our questions, quick call us back in the event you missed our calls, so patient, and the best customer service. I could go on for days!! I can't thank you both enough! We not only bought and sold with you, but I feel like we gained life long FRIENDS! Thank you for everything you have done to make this the best experience! We will never use any other realty company!

Michael came and met with us before we were sure about when to put our house on the market. He was…read morevery knowledgeable about our house and the area. He had it under contract in less than 3 weeks with multiple offers while other homes for sale in our neighborhood had been sitting inactive for months. His attention to detail and knowledge made selling our home very easy. I highly recommend him!

Brokers Realty of Central Florida, led by Renee Butler, is THE best real estate company I have…read moreever dealt with. Professional, caring and absolutely wonderful to work with are just some of the characteristics that Renee has that separate her from all other realtors. As many who have posted reviews for her already said, "if I could give her a 10 out of 5, I would. She and her team are just that good! And, again as someone posted, "Its like having a friend at a real estate company that is working for you." As a professional with few peers, Renee and the CFI team were thorough, prompt, and great communicators. She kept us apprised about available appointments and always let us know as soon as a new one came on the market. She was honest, forthright, and so knowledgeable about offers and the pros and cons of each and the best way to proceed. If any questions came up, she or her staff were available to answer them in a prompt and satisfactory way. You can also tell she really care about hers clients and the local community. Under the threat of a hurricane, one of her associates dropped by our house just to check on it. One example among many acts she has performed demonstrating the level of care and command that she expects from herself and her staff. This says nothing of her involvement in the local community service area as well as president of the state wide realty association. Look, real estate buying and selling is and always has been a competitive market and Renee knows how to navigate the complexities of it in a professional and customer oriented way. In seven days, we met with Renee, reviewed the property, took photos, prepare a property description, and had it on line with all of the top online websites. Within two days, she had 13 showings and 7 offers and we ended up with an offer well above our asking price in a market that is starting to fade. I've bought and sold numerous homes in my life and, no question in my mind, Renee is the best agent I've ever worked with. If you need a real estate agent in the Central Florida area, I can not recommend anyone other than Renee and the Broker Realty of Central Florida agency.

I've lived here over two years and the continuous silliness on the part of the management is…read moreunbelievable and neverending. I was charged $475 for lot rent plus an additional $71 for lot rental (twice) for no reason. I've had to spend my entire day off to get this extra charge removed and I'm still dealing with blatant overcharging and they so far refuse to acknowledge a duplicate, wrongful charge. All of the stereotypical derogatory terms for depressed properties applies entirel herein, in my opinion. Smh

Do not call if you do not have cash in hand! I called about a foreclosure and was immediately asked…read moreif I have cash in hand. I do not so I was given no information on the home. The lady on the phone acted like she couldn't stand to even discuss the home. and Instantly turned rude when discussing financing. She said she would have someone a call me back if I really wanted to. I said that would be great but no one ever called back.

My wife and I have bought 2 homes and sold one with Real Estate Sales agent, Don Jerue, License #…read moreSL3186459. As a sales agent, Jerue is aggressive. However, the details fail to register a high priority. It is the details that turn good real estate possibilities into nightmares. Don Jerue, owner of Team Elite in Winter Haven, A Keller Williams company, operates under the Broker License of William Kilpatrick, Jr., License # BK3447297 of Lakeland. Between the sale of one home and purchase of another home, we were downsizing, a 14-day extension for vacating the home was requested. We signed the Addendum to Contract requesting the extension. The detail of delivering the Addendum to the buyer's agent and following up on the same was overlooked. It is the details that make the difference. Though that colossal failure was bad enough, it was compounded when we were lied to by the aforementioned agent. I texted to follow-up, inquiring as to the agreement of the buyer to allow the 14-day extension. Don Jerue, the Real Estate Sales agent lied to me via reply text, telling me the buyer did agree to the extension when in fact the buyer had never even received the Addendum. Failed details compounded with dishonesty caused us to operate on a false assumption. We learned of the failure of the Team Elite office and sales agent when the buyer called to make arrangements for the delivery of his furnishings in 36 hours! It was then I called the Team Elite sales agent and learned the lie and the failure of the office personnel. The angst, stress, and anxiety created by this agent failure along with the $4000 incurrence of unexpected expenses took a tremendous toll on my wife and me. To add insult to this, Don Jerue's best option for his failure was the allowance of a truck packed with all our household goods to sit in the hot, humid July sun for 3 days! We literally did not have a place to lay our heads. Moreover, after my wife and I had worked out the move, I mailed, registered return receipt letters to both the agent and the broker seeking resolve. Absolutely no response. Though, according to my understanding, the broker is responsible for agent behavior, performance, and legal compliance. Still Nothing! My recommendation is that unless you want a 2020 kind of Real Estate experience, look elsewhere.

Great Customer Service. Had an issue come up with my rental that costs thousands of dollars. But…read morecouldn't afford to rectify the issue all at once. Michael [of the maintenance section] and the staff at Village Realty were kind enough to work with me. In order to keep the tenant happy. And me from pulling my hair out! I *literally* lost sleep worrying about it. I'm not used to seeing this type of proactive/responsive customer service unless it's on a T.V. Commercial...lol. If you have a rental property in the Winter Haven area...contact Village Realty.

I've had a pretty good experience with them, going on 4 years of renting. They're helpful and…read morepretty responsive when needed. I would recommend them, for sure.

I've had a great experience with Elliott & Eijo Group at S&D Real Estate. Florencia is always…read moreresponsive, keeps me informed, and makes managing my property from a distance much easier. Most recently, she obtained an estimate for needed tree trimming and arranged the work promptly after I approved it. I truly appreciate the team's dependable service and would gladly recommend this company to anyone looking for reliable property management.

Highly recommend going with this team. When I moved to the area they were the first PM company I…read morewent with. And stayed with for the next five years in two different properties. They are not only very professional but also still have the small businesses feel. They helped me out in many different ways and always responded fast and with great customer service the few times any of the two properties had any issues. Staff was always a pleasure to work with.

Philippa is AMAZING. As a first time homebuyer looking for a house during one of the craziest…read moretimes, Philippa was extremely helpful and more importantly brutally honest in the best way possible. She took the time to get to know me, what I was looking for and didn't waste time helping me find the place I can call home. She could tell within minutes of walking up to a property if it was worth a walk through or if we should move onto the next one. Philippa took the time to make sure I understood what to look for in a house as well as every part of the home buying process. When my initial offer didn't get accepted, she quickly negotiated details of my offer with the listing agent on a deal that worked out perfectly for everyone involved. If you want a realtor who knows what she's doing and can make anything in the home buying/selling process a breeze, Philippa is the best.

Selling my home after two years of living here in FL. I was disappointed with my experience…read more Communication was inconsistent (since she is located in VA) and I often had to follow up multiple times to get updates or answers to my questions. the overall process was more stressful than I expected. Based on my experience, I would not choose to work with this company again. Haven't had the best of luck working with realtors here. Glad I'm headed back home.

I worked with Bryan Dicks on buying my house ! Did a great job and helped us a ton! I would…read morerecommend him to anyone looking for home or business or land!

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