Love Dr. Zeng. Always happy to see her. I have known her for many years. She always has time for…read moremy questions.

NEVER WOULD GO BACK. NEVER. Totally heartbroken. I was so distraught and disappointed. Worst…read moreexperience in my entire life. Dr Zeng and her staff could have cared less that I was in so much pain crying and even yelling, Dr. Zeng even asked why I was crying. OMG.....I remember answering because I am in so much pain. I went back to see her and asked why she would have written in her report that I handled the procedure well. Her response was shocking to me "next time go to the hospital." I was given prescriptions and 1 I did not know what to do with. I called the pharmacist and she told me to call my doctor's office which I did. I spoke with the nurse who was very kind but I really never received an answer that I knew what to do. I had an ultrasound and afterwards I am sitting on a table and the doctor comes in and hands me a sheet of paper and tells me to read and she would return. I was surprised and I temper turning to the young lady in the room with me and saying "REALLY". It was describing a certain type of cancer. Now, I was in shock. I still do not believe any of this. There is so much more I could write maybe later I will continue. Without realizing I posted this under my other account and it was deleted. We will see what kind of response from the office I will get this time one.

I've been seeing Alexandra Jones, DNP for quite a few years now after previously seeing Dr. Santini…read morebefore her retirement. The transition was seamless, and I'm so grateful to have found such an excellent primary care provider. Although Alexandra Jones is not an MD, she is a Doctor of Nursing Practice (DNP), and I honestly wouldn't want anyone else as my primary care provider. I see specialists for basically everything, so having a primary who is compassionate, knowledgeable, easy to talk to, and truly attentive is what matters most to me. She never makes appointments feel rushed, takes the time to really listen, and always makes me feel comfortable and cared for. It's also very easy to get an appointment when needed, which I really appreciate.

I know mostly we rate the doctors we see but, I want to take a moment to say that Josy and the…read morecheck in station has wonderful customer service skills. She has a wonderful smile and is always polite and understanding. Dr Olivier is the first doctor I have ever felt comfortable and confident with. Thank you both for being amazing!

Dr Bruzzo herself told my husband and I back at the end of 2011 that she was no longer accepting…read moreinsurance as of 2012 and was going VIP Concierge only and it was $1500 a year. Her reason for this was she was going from 3000 patients down to 300 patients (this number could have been 4000 down to 400, I honestly am not sure whether it was 3000 to 300 or 4000 to 400 but it was one of those) to be able to give the level of care she wanted to. We have been doing that since 2012 because we liked her, we liked the idea, and we thought it would be wonderful. No more waiting, get in an out of the Doctors office etc. Great concept. I used to have Humana and Dr. Bruzzo did not bill my insurance company at all from 2012-2014 , at which point I had a $10,000 deductible, which she was aware of. In 2015 my husband got a new job and we now have new insurance company with a significantly lower deductible. When I went to see her in March 2015 she charged my credit card for the 1/2 year concierge fee of $750.00 AND billed my insurance company as well, which BCBS paid her. I called and asked the office manager at Dr. Bruzzo's to credit my VISA since she is now accepting insurance, she replied "We do not accept insurance honey, we only billed them to help you make your deductible" the office manager even stated this on a recorded phone call with Visa. Then on a separate recorded phone call that Visa had made on my behalf to Dr. Bruzzo since they would not refund my money, Dr. Bruzzo stated that the money I paid to her is specifically for a VIP Concierge service only, and that they do in fact accept insurance for office visits. If you google definition of "Concierge medicine" it clearly states that it a fee paid to the doctor for services. And the Dr Bruzzo website clearly states they are doing concierge only. Why on earth would anyone want to pay $1500 a year if they are accepting insurance? Mine and my husbands visits have always been over an hour wait. Except for the very first visit in 2012 when she switched to this new "Concierge" plan. But we were waiting over an hour ?? Does not sound very VIP-ish to me. I had to call and dispute through Visa (I only got a partial refund as Dr. Bruzzo stated this was a yearly fee and I owed her for the 1st quarter : during which I did not call or see her during this 1st quarter) After my insurance payed her, and I payed her, she sent my husband a text that I would have to find a new DR quickly because she was canceling my prescriptions for my Thyroid medication and blood pressure medication. So after essentially paying her twice for a single visit, I still had to go to another DR to do another physical so I could get my thyroid and blood pressure meds. Dr. Bruzzo then tried to say that it is common practice if you leave a Dr office that they cancel any prescriptions they wrote out. Well if you are going to cancel the prescription that you just wrote out for a 6 months supply during the office visit that she got paid for twice, she should return the money for the office visit to myself and BCBS. This is blood pressure and thyroid meds. Not oxycotton we are talking about here. By billing the insurance company on top of me paying her for concierge is 100% unethical in my opinion and the reason I left her practice. Even her own website states she converted to "concierge medicine" therefor she should have never billed BCBS. I am glad I no longer have to be called "honey" whenever I have to deal with the office staff.

Dr. Bruzzo is an excellent physician and has been my primary care Dr. for many years. She is always…read moreavailable if I have issues and is not only intelligent but has a great personality, as well.

Exceptional Skill, Compassion, and Truly Outstanding Care…read more Dr. Tokayer is, without question, the finest endocrinologist I have seen in over 35 years of endocrine care. I recently underwent an ultrasound-guided thyroid biopsy, which was my third biopsy in 16 years, and the difference in experience was extraordinary. Dr. Tokayer has an exceptionally gentle technique, transforming what is typically an uncomfortable and anxiety-provoking procedure into one that felt calm, precise, and surprisingly comfortable. Beyond her technical expertise, Dr. Tokayer's bedside manner is exemplary. She is warm, compassionate, and deeply attentive. She takes the time to listen, explains everything clearly, and ensures you feel informed and supported throughout the entire process. She is extremely insightful, a superb clinical diagnostician, and clearly practices medicine at the highest level. She is also timely, thoughtful, and genuinely cares for her patients--qualities that are increasingly rare. I began seeing her earlier this year, and she has quickly become my favorite endocrinologist after decades of working with specialists in this field. If you are seeking an endocrinologist who combines exceptional clinical skill with true compassion and patient-centered care, Dr. Tokayer is outstanding in every way. I recommend her without hesitation.

My experience with the office, mainly with Gatekeeper Elizabeth, was atrocious. It took over a…read moremonth for me to even get a hold of them to get an appt. They never returned my messages. Then once arriving to the office, Elizabeth scolded me as if she was the infamous Mommie Dearest. Who needs that? The practice lost my business for good. The worst part is it seems Dr. Edna Tokayer and Dr. Angela Richter approve of Elizabeth's dreadful people skills after reading other reviews. She still has a job after all these years. 1 star for them too.

Dr.Weiss is extraordinary she is thorough ,patient kind and truly dedicated and will look into all…read moreproblem areas and expertly advise and do followup care if a particular treatment is necessary. Her evaluation saved my husband's life. She is the absolute physician professional.

I had my first visit today with Dr Weiss and was very impressed with her knowledge, compassion,…read moreprofessionalism, and a very caring Physician. She truly is a rare and wonderful doctor . My wife is coming in next week for her first appointment per my recommendation. Stuart W

Dr Remenson is an excellent doctor and has a very professional staff…read more I'm very lucky I found her. I moved from South Florida to Spain - and I still fly in to see her.

This "doctor" has no business taking care of patients. Stay away, this doctor was told by my…read moredaughter her concerns and she laughed, not interested in assisting. Instead of helping, nothing. Shame on Ella Remensen with her holier than everything. Disgusting behavior! Don't even let me get started on the two women up front as if the world owes them something. Zero stars!!!

Once again, the bureaucracy of corporate medicine rears its ugly head…read more Doc used to be awesome, super personalized, affordable, etc. Now that he became part of Cambridge, everything is an assembly line and it gets worse every time I come back.

. . .Substandard PCP. Example: referrals from Olga are unnecessarily challenging, and time…read moreconsuming. Olga is in the wrong occupation. . . . She demonstrated to me, other doctors, and my own Health Insurance Provider, her reluctance to cooperate by returning our phone calls. . . Her stubborn behavior inhibits the medical process to serve patients in a professional, and timely manor. . . I predict there are imminent personnel changes for 2026. . . . Learn from my bad experience with this PCP, Keep Looking.

I have been a patient with Dr. Angelides for over 2 years - she's helped me finally get on the…read morecorrect HRT program - she is kind and professional and very caring! I highly recommend this physician!!

I've been a patient of Dr Angelides for over 25 years. she is a special doctor. caring, listens and…read morepays attention to your needs and concern. office staff is awesome and easy to get in touch with. I would Recommend!