Getting ahold of the IRS is horrible. I had been trying for days, on hold for hours, hung up on,…read moretransferred multiple times, nobody could help me. Decided to go into the Fresno office, you do have to make an appointment via telephone so I couldn't be helped with my issue BUT the lady at the front desk was really, really kind & helpful. She told me keep calling over & over until they answer & what do you know I called 7 times & finally got through to make an appointment!

These 5 stars are for Patricia she was able to help me make an appointment. I got there at 1 there…read morewas an appointment open at 1:30 and I took it and everything work out fine. Thanks so much Patricia from the bottom of my heart.

Do they need more people working the windows, YES! But the person that helped me once my number…read morewas called was efficient and helpful. If you don't have an appointment, just leave and make one. Will you still have to wait, yes. If you do show up without an appointment, then get ready to wait. And wait some more. Don't give the workers a hard time. Make sure you bring more documents than you might think you need. Birth cert, ID, court orders, bring it ALL!

just like every other government office, you must wait your turn people get very impatient I have…read morealways been treated fairly. They have always answered all my questions. I give SS office and staff a 5 star

This is NOT where you should venture to if you are looking for a certified copy of your Fresno…read moreCounty birth certificate, contrary to what a Google search may indicate (unless, of course, you are under the age of two...but you probably wouldn't be venturing out then, anyway). There was a nice guard inside the door, who directed us to the new Hall of Records, which was fortunately very close by. So close that we could walk and leave our car at the parking meter we'd just fed. The Department of Health is on Fulton and the Hall of Records (Recorder's Office) is on Van Ness. (1250 Van Ness is what you're looking for if you're two or older).

It's really pathetic that you call these STATE funded agencies and they lack customer service. If I…read morewas on Welfare with a case manager they would jump.

Note to self: Do Not wait until the due date for property taxes, planning to pay downtown at the…read moreHall of Records. Parking will be sparse and the line inside will be very long. On a positive note, there was a payment drop box outside in the drive through parking area. Next time, we'll just put a stamp on the envelope!

Took another trip over the the Assessor-Records office today located in that spiffy Art Deco…read morebuilding downtown. It's the one with that wild, otherworldly, statue outside. Man, what wonderful service I received here. Juliet just about held my hand walking me through all the double checking I wanted to do. Patient, kind and professional, she really brought the human touch (without actually touching a human) to this department. Mary Ann, likewise was awesome and helpful. And it's a good thing, as I had them laughing at my corny jokes, Rob, their supervisor, came up to the front counter as well. As it would turn out, Rob and I go the same church, Riverpark Bible Church. Go Riverpark! Anyway, as a result of this trip and the fantastic service, I learned that I need to take advantage of a 'Homeowner's Exemption Form' that essentially with reduce the value from which the property is taxed about 7K. Hot Dog! Thank you good Lord for the good people you plugged me in with today who further helped me to ensure my interests! I might have missed it were it not for their awesome service! In way of encouragement to you, Juliet, and the staff, your extra attention was so greatly appreciated! Keep up the good work! -G

Let me tell you , it's best to own a watch cause there is no clock in here !…read more Oh and highly don't recommend unless you enjoy giving free blood. That I didn't get back !

The Staff seemed great and friendly,if you love downtown life this is the staycation for you.They…read moreTreat you like a star getting pics and a autograph...finger prints is a bonus.plus they give you a onesie,one zip and your ready for the fresh Continental Breakfast... Housekeeping staff is rarely seen but other than that it's great! If your ever Downtown or ready for a 3 Day weekend Staycation,call click or they send a free shuttle....complentary Bracelets (like the Club ones)....will come back soon!!!!

Our thanks to the Fresno County Public Works and Planning Deptartment personnel: Mark in the…read moreoffice, and the crew who did an exceptional job on the Modesto Ash tree trimming and clean up. They are skilled, thorough, and a very pleasent team! Thank you for getting the job done. TeresaW., E Swift Ave Fresno 93727

OMG! It only took five minutes to get time registered on the parking meter on Tulare Street. Lol…read more The meters have been changed to cards only, but the screens are very hard to read in the sunlight. No debit cards, credit cards only, BTW. So this visit was to get an update on an already approved building permit. Due to a small error, we needed a red line on wording that shouldn't have been on our original plans. So here we are. Glad to see that the lobby has reopened since being closed due to Covid months ago. The hubby didn't have an appointment and was nicely surprised to be helped on the spot without one. Usually you make an appointment and come back in a bit. Anyway, the first guy to help him was full of "no's" but when another guy came out, he was very informative and helpful. Got one item taken care of, but one thing seems to lead to another in the construction world. Lol. He did let us know what we need to do next and it looks to be an easy fix. Needless to say, we're quite pleased with the outcome of this visit! Reminders-making an appointment is best and on Fridays their hours are only 830-1230. 9-5 on Mon-Thurs. Good luck with your construction plans, Fresno residents!

worst experience!!! was on the phone over 3hrs, i was caller #1 and they wouldn't answer me,…read moredecided to just hang up

Hello Hello Central Valley earlier today this afternoon went to the County Office located right…read moredowntown. There are parking lots nearby for your parking needs. The security and staff very friendly and helpful. I was in and out of the building under 30 minutes with my scheduled appointment made in advance.

This is regarding the recent road improvements done by Augusta RD right by Pyle Elementary School…read more Not sure which company the city has contracted with but the job they did is pathetic , was here visiting my mother and wanted to help with her car brakes. When ahead and put the car on jack stands and next thing you know the ground caved in and the car fell with a loud bang, my mom came out screaming thinking the worst but thankfully I was in the back of the house getting something. I am thankful that I didn't get injured and that the car is fine but this is just beyond unacceptable that this company could have done just a cheap job!

The building is beautiful. It's easy to get in and out. Good parking right there next to the…read morebuilding. Bring coins, it's all metered, but there are plenty of spaces. The work done in this building is subpar. City council meetings can made you crazy. Walking through council members' offices makes one wonder how so many people can get so little accomplished. It is a bureaucracy. The space is perfect for the monthly art exhibits that tie in with Art Hop. Go take a look. You might even take in a city council meeting.

My husband and I finally had our green card interview in this office. Our appointment was very…read moreearly in the morning and there were only a few other people there with appointments. Parking is available right in front of the building which you can pay for by credit card or cash. Security staff was friendly but remember to have your appointment invite ready to show them, in order to get into the building. Security was a metal detector and x-ray scanner just like at the airport, and we also had to remove our shoes. You check in on the first floor, just past security, are given a number, then take the elevator to the second floor waiting room. We waited a short time in the waiting room before an officer entered the waiting room, called our number, and led us to our interview room. It looks like for other types of visits, your number will appear on a TV screen (just like the DMV) and you simply approach one of the counters in the waiting room. Our actual interview was maybe 10 minutes and pleasant enough. We brought any and all documentation we could think of for our case, but only ended up showing our mortgage paperwork. Our case was approved on the spot. Overall it was a pretty easy visit and we didn't have a negative experience with anyone working there. Also note that as of November 2021 everyone is still wearing masks in this office so plan to bring one.

This is an appointment-only office that serves Fresno and the surrounding areas…read more I've had a few different appointments in here as part of my immigration process. The USCIS website is fairly user friendly and has a lot of useful information. There's a decent amount of parking around the building, most of it metered so bring quarters. There are also a few different parking lots within a quarter-mile walk if it's busy. They don't seem to be super strict about arrival times: as long as you have an appointment letter they'll check you in then you'll wait to be called regardless of what you're there for. Inside it's a modern building, really clean. Inside the door there's a guard who checks your appointment letter (so be sure to bring that) and ID. There's security to enter the building - an x-ray scanner for personal items and a walk-through metal detector. I was asked to remove my shoes. Then there's another check-in point where they'll put you in the system and tell you where to go. The waiting room I've been in for appointments here is pretty big and spacious, with two restrooms and screens around to display which number is being served (like at a deli). They're not strict about cell phone use (as in using your phone in your hand, not calls) but I usually bring a book. As government buildings go it's a pleasant enough place to wait, but as with all government service buildings I think everyone would probably feel less anxious about waiting if they were to play some quiet music. I've found the staff to be professional, courteous and helpful here, from security to check-in to processing.