We have been using this ridding school for some months for my youngest son and he has enjoyed every lesson the instructors are very good and the horses well kept etc however Im afraid I could not now recommend the school due to the owners attitude he is not customer friendly we have never missed a lesson and booked in advance and paid cash,this week totally my error I got times mixed up I genuinely thought the lesson was 11.30 however it was 11.00 my error we arrived only to be greated by the owner shouting at me from across the yard "your late but you still have to pay"I was taken aback by the attitude in the office I apologised and asked if he could still fit my son in the reply was only if someone does not turn up for the next session but if not you've still got to pay.I have no issue in paying my mistake but maybe a more friendly approach,and minimal explanation such as "these things happen but never mind Im afraid I will still have to charge you or as a regular customer and been the first time you've missed/mistaken time we will waver it this time or charge half" I gave the owner the cash and told him it was a genuine mistake and did not like his approach therefore we wont book again the reply was"thats fine"Very disapointed in the attitude,but I can rest at ease I made my apology for being late and I accept that,a lack of customer service and manners.But not to worry easy to find somewhere else. read more
Fresh fields, is a riding school, i used to work here when i was doing my NVQ level 3 in horse care. They have over 25 horses of all sizes and breds. And they have stabling for them all. They do riding lessons for beginners, to experienced, they do hacks, shows, cross county events.The staff and instructors are nice and make you feel at ease. they also do gift vouchers as gifts read more