Katie Flynn OT and Alex Umali PT went above and beyond their role in helping my Dad walk again…read more Due to his illness my dad was not always cooperative and they remained patient and consistent with him. Making him feel safe, and motivating him to continue on when he didn't want to. Excellent team work!! Thank you Katie and Alex for all you did!

I spent enough time visiting family in this facility to understand 110% why the elderly don't want…read moreto be put in nursing homes. Understaffed, uncaring, unattended, unresponsive, etc., etc, etc. I'm not going to list the countless grievances I have for this place because my family member passed some time ago and I want to distance myself emotionally from the experience of Meadowbrook Care Center. I just want to communicate to any reader out there that if there is no possibility to keep your family member at home, don't let one day pass without visiting them, attending to their unmet needs, and advocating for their well-being. Are all nursing homes/rehab facilities for the elderly like this one? God help us all.

My sister arrived in March 2024. She came in on a stretcher attached to a trach. The respiratory…read moreteam did an excellent job getting her off the trach. PT and OT did a great job getting her up and walking with the help of a walker. It was the personal care. This is a for profit facility. They are understaffed and under paid. Nights and weekends the staff is almost non existent. My sister would spend hours in bed in soiled diapers. She developed a UTI which was diagnosed to late. I called an ambulance on May 17th 2025 because my sister was non responsive in bed. She was dehydrated, her kidneys were shutting down, her liver enzymes were elevated and she had fluid around her lungs. My sister passed on May 30th. Cause of death was pneumonia. She would have been on dialysis the rest of her life and attached to the trach again. She chose to die rather than go back to that facility. God I miss my sister.

My son spent three months in this facility before dying as a result of their neglect. They…read moreoutsource the staff on weekends and are extremely neglectful as well. My son contracted MRSA as a result of his diaper not being changed for 24 hours, which resulted in septic blood poisoning. If you know of someone in the facility, WATCH THEM CLOSELY!!

Starz rehabilitation center is one of the best places you could ever go to the people are beautiful…read morevery nice they help you they care about you 9525 Queens Blvd. I've been going there for the past three months I'm looking forward to going back again but they said people with Medicaid and Medicare have to wait two months and then go back again they said that's the procedure it's really hard because I need my physical therapy but I recommend that place they're really nice people

This is my second time being treated at Northwell Health STARS and I wouldn't have it any other…read moreway. The therapists there really help you strengthen your body and heal. While they assist you in stretching and therapeutic massage, they also give you the exercise tools and tips you need in order to maintain a pain-free life everyday at home and in the workplace. The therapists and assistants are really dedicated to each of their patients as I can see while I'm there being treated. Everyone is so friendly and outgoing, they all make you feel right at home and relaxed. I highly recommend coming here to be treated, you will find yourself in a great deal of relief mentally and physically.

I had knee surgery replacement and I live alone... who wouldn't want to be home?... for me I had no…read moreoption! I'm grateful for Belair...thank you to the staff, the PT is by far the best I have experience. Thank you Shaina for helping me with my PT recover, thank you to the nurses station, Henrietta who helped me with my showers and make my bed... to Sally who asked me how I was doing or asked if I needed anything, and the activity crafts that came around to ask you if you wanted to participate... Thank you Roseann the administrative staff who was so kind and helpful when she spoke to my daughter!,, this was my experience at Belair Rehab and I'm thankful that it was there for me..

This rehab Center has a terrible, obnoxious, haughty and rude, nurse practitioner. He was in charge…read moreof prescribing and coordinating medicines for my wife during her recent stay there. He never consulted us or discussed pros and cons of the medicines and changed them without us knowing the side effects or interactions among them. I had to constantly go and ask him about them. One day he got extremely angry and yelled out "How many times do I have to tell you. Get out of here. I'm not taking care of your wife. Take your wife and go. Get out. Go." I was totally shaken and stunned. I told him he was not the owner. I wanted to talk to his boss, the medical director. He flippantly answered." Go ahead and talk to him. I am not his son." I complained to the Administrator and the medical director later. They both said they were reassign his area, but really didn't since he was at his nursing station whenever he worked,on our floor. They didn't fire him or even admonish him as I could tell. This kind of egregious professional misconduct should not be tolerated anywhere in rehab centers. These employees work there because of patients and rehab centers are open because of patients. There were times when medicines would be delayed, even after asking for them up to an hour. All in all most of the supervisors, nurses, aides, PT staff, admissions staff and receptionists were very nice people. The food is not good and we had to bring it from outside most of the time. I'm giving this place a one star because this nurse practitioner ruined everything for us. We were in the middle of rehabilitation, so didn't want to change Centers. I'm thinking of complaining about him to the New York State education department, National Health Care Associates and Medicare among others. Anybody considering putting their loved one here is cautioned about a similar experience to ours and should think about it very carefully.

My disabled senior sweetheart has been a resident about a month. Was discharged from hospital to…read moreRockville Skilled Nursing & Rehabilitation. Previously, she was in a different rehab facility. From what I can tell, Rockville is head & shoulders above the rest! Due to the virus, I have never been inside the facility. The exterior is well-maintained. From what I can see, the Reception area is modern and beautiful. My angel says the rooms are VERY nice! Given that I can't see my loved one, communication is so much more important. I want to full-throatedly commend the following people: Susan Welge (Administrator), Martine Samuels (Director of Nursing), Madonna (Nursing Supervisor), Nanci Waldman (Director of Admissions), Wendi Richards (Director of Social Services), Iana Casareno (MDS Coordinator), Amanda Fischetto (Executive Assistant), Debbie Bowden (Recreation Director), Kristi Barth (Director of Food Services) and Faith (Dietician), Pia Fucarino (Rehabilitation Director) and Dana (Speech & Swallow Therapist.) If I forgot anybody I am sorry. Also want to thank the various nurses and nursing aides. One in particular (Kathleen I believe) recently gave my angel her first shower in months. That is how long she was in and out of hospitals, er's and rehab facilities. Residents get sponge baths daily. Debbie (along with Kathleen) cut the knots out of her hair. It was knotted BEFORE Rockville. Rockville saw it and swiftly addressed it. Wish all companies were run like Rockville! The staff calls ME, instead of me having to call THEM! They are very proactive and always available. When she first arrived, I spoke with Nanci Waldman In Admissions. She explained the process. Then Susan Welge called, introducing herself. Wendy Richards was in touch soon after. Then Debbie Bowden. Debbie also set up a video chat so that I could see my sweetheart. That did us both a world of good. Thank you much Debbie! Get weekly calls from Susan and the staff. On a recent Sunday (her day off!), Susan went in to comfort my angel who was having a hard time dealing psychologically with her conditions. FYI, residents are tested for covid once a week, staff twice a week. Everybody is just a call or email away. They actually respond to you. They do not brush you or the resident's concerns off. Issues get communicated to management and resolved in a timely fashion. Everybody imho has been wonderful. Iana is great explaining medications and the discharge hospital's instructions and interfacing with doctors. Martine said if I have any issues to please have her paged. We have communicated many times by email and phone. Got several calls from Kristi and Dana about dietary restrictions and swallowing issues. Amanda (who will likely answer your call at the Front Desk) is also the Transportation Coordinator. You can hear the smile in her voice! She is very sweet and kind! She arranged an ambulette, driver and aide to take my angel to 2 important medical appointments. One is in Manhattan and one local. I'm amazed at how quickly she set them up! Doctors visit Rockville weekly. Susan even arranged for a company called Sight Rite to come and check her vision. They did. They are also able to dispense glasses. PT and OT have been fantastic. Goal is to get her walking like she did before her hospitalizations. They got her walking 20 steps in her room. That is a miracle! They also strengthen her legs and arms with resistance bands. She is making progress. Eventually they will get her to the on-site gym for more intensive PT. If I ever need a place like this, Rockville will be my first choice! Can't say enough good things. The communication is of utmost importance to me. Susan assured me my heart and soul will get plenty of TLC! Check them out at rockvillerehab.com. You will see a very highly-educated, accomplished and dedicated staff. Thank you ALL. Rockville is NE PLUS ULTRA!

The worst food ever. I was on a low sodium heart diet and all they gave me was ultra processed…read morefoods, canned foods loaded with sodium, and chemicals, artificial and genetically modified crap. The care was lacking in quality and quantity. I would ask for assistance for cleaning a wound i could not reach and all i got was " thats not my job" i was supposed to take 2 showers a week and had to beg for one. They couldnt even get my blood tests right to adjust my blood thinners. Terrible place .

Lynbrook restorative is excellent for both nursing and rehabilitation. The physical therapists are…read morewonderful and the recreation staff is very engaging with residents.

The social worker will keep your family member longer than need be if you have a secondary…read moreinsurance. Just to bill them I had to fight with the social worker to release her even though the physical therapy team said she could be released. It was a nightmare. They let her come home one day and I had to return her that night. Just so they could bill her last night there. What a scam.

I love it here! My first visit was quick to book and the staff were very friendly and kind. I love…read morehow easy it is to book appointments and I really feel like I am getting a personalized experience. My back has really been hurting me and they listened to my concerns. Thank you!

Very good treatment - each tailored to everyone's specific needs. I use Shifra. She's great…read more Really helps to alleviate the discomfort and strengthen you. I highly recommend island rehab

Tommy DeSantis 1 review…read more a week ago New This place is a house of horrors. My sister was there and was not taken care of - very few nurses and aides were good, most of the staff was not. The doctors at this place cannot be real doctors. I asked a question to the doctor and she said "who knows?" My sister had a rash under her breast and they treated it with cream or powder. It was cancer! And the hospital said she had this a long time. Also, she had a seizure and was rushed to the hospital. At hospital, she was checked for seizure medicine and there was no trace in her. She was supposed to be on it all the time. Also, she was in so much pain and screaming in pain and they did not try to help her with the pain. She was on Tylenol?! She was eventually placed in Comfort End of Life and she was still screaming in pain. This is what they call Comfort?! Also one of the staff that came in her room told the family your sister asked for ice-cream and she said I left to see other patients when I came back she passed. I should have gotten her ice-cream. Why would you tell us this?! So many times my sister did not have her own clothes and so many times I saw mice/rat feces on the floor and on my sister's shoes. This place should be shut down and some staff should be locked up.

I am currently a patient in The Grandview Rehabilitation Facility. My treatment here has been…read moreexcellent. The staff is supportive and friendly. My care team is professional in assisting me in recovering from my injuries. The facility is well maintained and clean. The staff provides daily activities to support a healthy lifestyle and environment. I would recommend this facility wholeheartedly. Peggie S

My brother used Metro after his knee replacement surgery and he recommended them to me when I went…read morefor my surgery. The care was excellent, the facilities were well-equipped and immaculate, the staff was highly professional, highly knowledgeable and friendly. I recommended them to my wife when she needed physical therapy for her hand.

From the owner: Physical Therapy, Aquatic Therapy, Rehabilitationread more