Sam was very professional and even came early. Great service. Will use again. The rate changed…read morefrom when I originally called about a week before and was told to call a day before instead however since our flight was early and had to be at the airport at 5:30 am we didn't want to take a chance with ride share services due to some reviews stating that they cancel at the last minute.

This cab company is pretty reliable. I have used them twice and they were both available within 15…read moreminutes of calling. They are also very prompt. A fare from Fremont to San Jose Airport was about $54 pre tip. One thing I didn't like was that the meter said $53.35 and the guy rounded up to $54. That's not how rounding works but okay.... At least they use square so that you aren't stuck with paying cash.

We had to call 911 and a police officer had to intervene to stop the Southwest Airporter driver…read morefrom harassing us. I had a really bad experience with the driver from Southwest Airporter. He harassed me and my family and refused to let us go into the airport because he didn't have any working mode of payment except for cash. His Zelle , Venmo or Credit card based payments didn't work . He bullied the porter who was helping us carry our luggage and pulled his hand and stopped him from getting inside the Airport . We had to delay our bag checkin due to this. I had to call 911 and ask the police officer to resolve this. Overall a horrible experience and I was just in time for the boarding the flight even though I was four hours early to the airport.

The service was fine. The gentleman was quiet the whole drive. Drove safe etc. TWICE AS MUCH AS…read moreUBER OR LYFT. I stayed in the vehicle because I know times are tough and I was willing to pay the price. $59 from the airport to Fremont 30 min away. Lyft was $31 Again very nice driver, clean car and a Nice ride but $$

I received a lovely thank you confirmation one evening after I made a 4:30am reservation for my…read morehusband's ride to the airport the next morning. It even said, "Your cab will be on time." "Noice," I thought, "I'm sleeping in." When my husband appeared at my bedside, I thought it was sweet that he wanted to say goodbye before he left but then I wanted to punch my pillow when he stood there holding my fluffy pink robe and slippers; the forlorn look on his face as he said, "No one showed up. Plus, when I called them, it sounded like I woke someone up and they said they didn't even have me in the system. Sorry, babe -- you're going to have to take me." Wow, Airport Taxi SJ, how super unpro of you. Thank you, though, for helping me narrow down the list of options for next time. I'll Uber, Lyft, Checker Cab, handsome cab, camel -- I'll give anything a shot, just not you. It's dog eat dog out there and, if you're gonna want a piece of the pie, you'd better show up to the table.

On time taxi service in San Jose they do airport and local service in San Jose I call them always…read morethey never late I always late driver never start meter before me so I like the service

Very neat and clean car. Very professional. Timely pickup. Full clarity. The host was very kind and…read morehelpful. Would recommend 100%. We had 3 kids and it was a super comfortable ride. Great value of money.

Excellent service. Clean and spacious van and very courteous driver. Took care of all our luggage…read moreand ride was impeccable. Thank you

Easy to book a reservation. They were responsive when I had a question about the pick up time and…read morerecommended 30 minutes earlier due to traffic. Driver was on time and friendly. I would use them again.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

Like a one-stop transportation shop - the dispatcher I spoke with was also my driver. Fee stated…read moreupfront instead of a meter. Lack of plaques or other posted cab credentials aside, the pickup & ride went smoothly, and the car's interior was nicer than regular taxis.

On time, communicates effectively by phone or text, clean, comfortable and spacious vehicle, and…read morefriendly driver. Even complimentary water is available. We used this service for early morning flight and we're happy so used on our return as well.

I booked a reservation online and received a confirmation number. Then received an email that the…read morereservation was not final until they had reviewed. I called to find if and when I would know if the reservation was accepted. I could not get a firm time. When I pointed out that I needed to know soon so that I could book somewhere else if they could not provide the service, I was told they would get to it. When I pointed out that when I received the confirmation number on line I assumed I had a reservation and That I was surprised that I had to wait. At that pont I was told that they did not want to provide me service an hung up.

We attempted to use this service. I say attempted because the Ultra Rude sales guy would not…read morelisten. We planned a large family trip to Hawaii and wanted to all ride together. Told the guy, 7 people and 14 pieces of luggage and we thought he had booked us a sprinter van. Come to find out he booked us an SUV for almost 300.00. Called to make sure we would fit and after talking to him knew there was no way we would be comfortable. Kept telling me I knew nothing about limos or how big it would be and insulted me several times. We wound up cancelling day of and found a nicer, more reputable service. Do yourself a favor, don't book thorough these guys, they are pushy, rude and will insult you at the drop of a hat!

Finding a shuttle service to SFO from beyond the south bay is not an easy task. The ride share…read moreservices do not offer reservations, or charge an extremely huge amount of money. For a recent international trip, contacted A1 Classic Airport Shuttle. Was expecting the response to be "No, we don't service that area" but instead was given a fair quote and a reservation for a shuttle. Our driver, Kumar, showed up right on time, helped us get our (too) heavy bags loaded into the van and got us to the Airport quickly and safely. He also told us that he would be happy to pick us up when we returned. A few days before we arrived back at SFO, we contacted them for a pick-up and was able to schedule. Again, a fast and safe trip home. I cannot recommend this company enough. Super friendly, very competitive rates, and a joy to work with. Thank you so much!

DO NOT USE THIS SHUTTLE SERVICE EVER!…read more Felt trapped, pushed, and shaken -- never again I used this company in Aug 2025 from the SJC taxi/shuttle stand for a quick two stop trip to Sunnyvale during a business trip. The driver said the trip would be "about $65" for the first stop but there was no meter running and no posted rate sheet in the van. When I asked to continue from the food pickup to my hotel a few minutes away, he suddenly demanded $20 more and started becoming aggressive. I said I'd pay the lawful fare (meter or authorized rate sheet) and asked to see the pricing sheet, since none was posted. The $20 extra that he came up with off the top of his head for an extra few mins of driving seemed suspicious and made me wonder if even the $65 was accurate (Lyft had quoted me $29 for the same trip to the first stop just minutes before I got into the shuttle). Things escalated fast. The driver raised his voice, blocked my access to the door of the van so I couldn't get out, and refused to give back my luggage unless I agreed to his price (which is grand theft felony for items over $950 since drivers cannot hold luggage hostage EVEN if a passenger does not pay). After he let me leave the vehicle, I said "excuse me" (since he was blocking the van door) and reached toward the door/compartment to take my bag. He then grabbed/locked my arm and shoved me back hard from the vehicle! I felt unsafe and trapped with expensive work and personal equipment in that luggage, so I yelled at bystanders to call 911 and did so myself. Several Sunnyvale PD officers arrived and de-escalated the situation. Even with police there, the driver couldn't show a meter or couldn't produce an approved rate sheet validating his $65 or $20 fare quotes. He pulled up a "taxi meter rates" PDF on his phone to show the police, but he'd never used a meter. Later, when I paid the $65 by phone to the company to settle and move on, the company still wouldn't send a proper itemized invoice (no pickup/drop addresses, no rate calculation) even after multiple emails requesting the rate sheet that shows $65 as the authorized flat rate from SJC to this area of Sunnyvale. I've disputed the charge with my card issuer who reviewed the case and credited it back to me. This wasn't a simple "fare disagreement." In my experience, the driver used my luggage as leverage and got physical when I tried to retrieve it. I've provided video of the incident to the airport's ground transportation office, and requested an investigation. Bottom line: I left this ride shaken and furious. If you care about safety, transparency, and lawful pricing, avoid A1 Classic and choose literally any alternative (rideshare or a taxi that actually runs a meter or follows a legal airport filed flat rate). This is totally a scammy company that quotes illegal price rates and has drivers who will threaten, push you, arm lock you and hold your luggage hostage if they feel like you won't pay them. The funny thing is that this was a work trip, so my company would be paying the fare so this entire fare dispute issue was just in the driver's head and he very quickly and incorrectly assumed I was not going to pay, when instead I was simply raising some suspicions of how he randomly arrived at the $20 extra fare for a few mins extra driving. But fare dispute is one thing - thinking you can threaten, block the exit from the van, shove, arm lock and hold hostage luggage until payment is received is an entirely different matter! Note that there is another review with this same driver making another passenger feel unsafe and getting aggressive. ------- Editing my review to leave this note to reply to this shady company's management reply below. My reply to management: - It is simply illegal for a taxi or shuttle service from the airport to tell the passenger a price (such as a flat rate) that is invalid to begin with (which cannot be corroborated with a rate sheet at the destination) and then demand the passenger to pay. For example, they cannot say "price will be $2,000" and then demand that you pay because you continued the journey. - There is no requirement for passengers to mention further stops. Note, the company reply was left on Aug 29, 2025: "I respect you as a customer but how much lie you can say. You were told the price before you entered the van for one stop and you never mentioned the second stop. You gave the address to the first stop and how will the driver know you want another stop. If you are getting a cheaper price from Lyft why didn't you take it and why did you come in the taxi line. Why didn't you ask for a rate sheet before you left the airport. The police found that your at fault because you were cussing and pushing my driver I have the video. You paid over the phone and still blaming the company. No body forced you to pay you called us as the driver left empty handed after waiting 2 hours. Thank you so much and have a nice day."