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    Freeway Insurance

    2.2 (55 reviews)
    Closed Closed

    Services - Freeway Insurance

    Car and truck insurance

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    3 More Services

    Audit and conflict resolution support

    Tax planning

    Vehicle

    Freeway Insurance Photos

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    5 months ago

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    6 months ago

    Grateful for the help I received from Lesley Van Meter! She quickly updated my account and was able to save me some money. Top tier talent!

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    6 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    9 years ago

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    9 years ago

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    13 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    7 years ago

    Poor service. Careless with customer's concerns. Leave you on hold for hours. The agents are irresponsible.

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    12 years ago

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    12 years ago

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    9 years ago

    Thanks for saving me from stonewood insurance they were terrible didnt care about the service the rates were high never going back

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    11 years ago

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    10 years ago

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    10 years ago

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    8 years ago

    I give Gladys 5 Stars for her great customer service and took the time to actually help me with my request

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    10 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    Page 1 of 2

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    Review Highlights - Freeway Insurance

    While I am not comfortable completely rating the entire office or staff of Freeway Ins.

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    Teresa Chan Insurance

    Teresa Chan Insurance

    (6 reviews)

    I really don't like leaving bad reviews, but I feel compelled to share my experience so others can…read morebe aware. My family has been insured through Teresa for many years. After my parents retired and moved out of the country, I took over the family policy and was shocked to find several unnecessary add-ons, including a life insurance policy that had been purchased for me when I was 19. We ended up canceling that policy a couple years ago, but it was frustrating to realize it had been sold to us in the first place. Teresa comes across as very sales-driven, prioritizing upselling over genuinely helping clients understand their coverage. When I first got my driver's license, nothing was explained to me, and I had to figure everything out on my own. Now that I've reviewed the plan myself as an adult, I discovered I was paying almost double the market rate for coverage that didn't even fit my needs, it made no sense for my situation. The coverage was excessive, overpriced, and not customized in any meaningful way. It feels like this office takes advantage of long-time clients who trust them. Customer service is poor, and getting clear explanations is nearly impossible. Trying to reach them has been a pain to the point I've just gone straight to Farmers customer service to cancel my policy with them. Please do your research and get quotes from competitors before signing with Farmers through this agent.

    Teresa and Jerry are amazing! Definitely by far my best insurance experience ever! Top notch…read morecustomer service. They are very thorough and precise! I have had the pleasure of working with Jerry for my homeowner's and car insurance. He was quick in his response time, accessible to answer questions and very knowledgeable. I highly recommend Teresa and the team.

    Freeway Insurance - autoinsurance - Updated May 2026

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