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    FreeRider USA

    5.0 (5 reviews)
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    West Coast Medical Equipment Services

    West Coast Medical Equipment Services

    3.7(3 reviews)
    0.2 mi

    I am a facility manager at a large veterinary specialty practice in Memphis, TN. West Coast is my…read morego to place for repairs or purchases of refurbished equipment. I have sent them 90% of my repairs over the past 4-5 years with no issues. The staff are completely professional and easy to work with and I have not had anything that they would not look at for me. I would strongly recommend them to anyone looking to get this kind of work done...

    I have a veterinary surgical referral practice and use quite a few orthopedic powered systems, many…read moredepending on nitrogen hoses to operate. I sent two of them in have a new outer sleeve applied, to reduce their diameter, and to have other repair work done. The work done was OK on one hose, the other had a permanet twist at the end that caused leakage of gas. When I returned the hose to be redone, they returned it to me with the large diameter outer sleeve (the same thing I had paid to have removed previously). These hoses are packed into "sets" that have little room and the larger diameter makes them very difficult to place into the pack. Anyway, when I communicated with Irma Rivera, the office manager, and asked that they replace the outer hose the response was, "We do not have any of the smaller diameter air hose available. If any does become available in the future I'll let you know." So in fact they caused the problem and made no attempt whatsoever to fix it. I cannot recommend this type of customer service to anyone. There are other medical equipment repair sites that do much better work and stand behind the work they do.

    Estrada Dental - This puppy I got from hank powers all 10 ops. I also have a back up one.

    Estrada Dental

    1.7(9 reviews)
    0.3 mi

    No one was there....no one answered the phone .... I needed to contact you regarding a dental chairread more

    For the colleagues in the dental business, we are trained as dentists and not technicians. We are…read moreusually bitter that anything sold to us in this field comes with a huuuge price hike. If you talk to a rep from schein, Patterson, etc, they want to sell you nice new equipment. So usually a single operatory with the dental chair, stools, delivery unit, will cost about $15-25k new (dci-adec). And you all know that is being modest. But with that $15-25k you get white glove delivery, all the cords tucked away, and a training session on what each button does. I'm a rather buy it and I'll figure it out type of guy, and hate paying premium for someone showing me how to regulate water pressure or programming a chair. Estrada dental sells you "Used" dental equipment. So you gotta do your own research. If you buy a chair or a chair part made in 1995, it's 25 years old!! So even if it looks new from hank, I might break on you or need a replacement part or two. So just know what you are buying. For me, we bought 7 pelton crane spirit 3000's and 3 boyd chairs. They were rewrapped in a custom green upholstery. These guys will make these chairs look brand new. The upholstery team is top notch. The pelton cranes chair I bought refurbished, but bought NEW delivery units from DCI that they installed onto the chairs. I also got a midmark air compressor, and bunch of doctor and assistant stools. Advice when buying used dental: anything with lots of moving parts: buy new or slightly used. Like delivery units. Chairs and stools: if they're new upholstery, and the hydraulic works great, why spend over triple for new? BUT!!!! Be very ready to grab a wrench or have to buy a replacement part. For example, the chair pad controls on the pelton cranes are very annoying. They work, but i spent $450 per chair to buy different foot chair controls. So be ready to spend a few bucks to fix it up more to your liking. So I spent about $10k an operatory. Yes. Some stools were weird, some chair arms swayed a bit. I swapped out some stools, and even swapped out 3 chairs because we wanted them to go "lower". Hank will give you a sweet deal, but I'd be ready to spend 10% more and some time to adjust it by yourself. So we have 10 operatories. I can get away with a chair or two needing adjustments and not being used temporarily. After everything was installed, it took like month and a half to work out kinks. If you buy new, that may be like 2 weeks. Darin, who installed everything, is a very knowledgeable guy. He runs around and fixes and installs everything, but is usually super busy! But again, know you are buying "used". It's not for everybody. But I feel we saved about 100k. So with that saved money, we were able to buy a NEW CBCT machine. If you are pretty handy your self and can adjust some dental chair issues yourself, go with hank. If you don't know how to swap out a 3 way syringe, or tighten a swinging radius arm, maybe better to pay the premium and buy new. But I am very pleased I went with estrada dental. Just remember! Do your own research! See for yourself the pix of their handy work!

    Photos
    Estrada Dental - Refurbished Dental Equipment - Estrada Dental Supplies

    Refurbished Dental Equipment - Estrada Dental Supplies

    Estrada Dental - Doctor op: refurbished pelton crane 3000 and new dci units with led headlights

    Doctor op: refurbished pelton crane 3000 and new dci units with led headlights

    Estrada Dental - Central sterile. Statim from Hank

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    Central sterile. Statim from Hank

    FreeRider USA - medicalsupplies - Updated May 2026

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