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    Freeport Regional Sports Complex

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

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    Pensacola Athletic Center

    Pensacola Athletic Center

    3.9(21 reviews)
    69.4 mi

    Word of warning - take heed of ALLLLLL the negative reviews!!! Absolute predatory practices - they…read morewill not respond to you when you have an issue, they have uncertified trainers and not enough classes. On August 25, 2025, I signed a 1-month membership contract with Pensacola Athletic Center (HS #14997) and paid $107.49 by credit card. The signed contract includes the cancellation rights under Florida Statute § 501.017 (the Health Studio Act). On August 27, 2025, within the 3 business day cancellation period, I delivered a written cancellation notice (which I sent via email and certified mail). Despite this, the gym failed to acknowledge or act on my cancellation. They did not confirm cancellation, did not refund or void charges, and subsequently adjusted my account to show a "past due" balance of $157--an amount higher than the original contract price. This is now somehow a past due balance of $166.50 and the only communication I get is that they are going to send this to collections. The gym has never provided a legitimate explanation, has not responded to my certified correspondence, and continues to assert I owe fees. This conduct violates Florida's Health Studio Act, including the statutory requirement to refund amounts when cancellation is timely. I have since requested that FDACS investigate this matter, require the gym to confirm cancellation in writing, correct its records, and refund any improper charges. Avoid at all costs, there is also no way to delete your information from the app (and the app is absolutely worthless).

    Being consistent at the gym has never been easier. Moving to Pensacola was my first experience…read moremoving away from my hometown, it was daunting to leave behind all of my friends and family. It takes time to make friends in new places and I knew the first few months would be hard. But, I quickly found friendly faces at Pensacola Athletic Center. The staff remembered my name after my first visit, always make a point to say hello/goodbye and make conversation in passing. Little did they know, this carried me through some of my more lonely months. In addition to staff, I quickly made friends with a lot of fellow athletes and gym goers & after a month of attending regularly, being consistent was never easier. I looked forward to hard workouts and pushing myself as that is the culture here. I've never quite felt like I had a gym home like this one. We're moving again in a couple of months and this has become the hardest place to say goodbye to. I even broke my elbow a few months ago and I continued to show up on all of my regular days just to do what I could. I knew I could rely on my peers to help me load weight onto machines, and I was right, people were quick to offer a hand. Oh - and the gym is really nice. There are 4 racks accompanied with deadlift platforms that are rarely all full, when they are, the wait is never too long. They've renovated it since I've joined and hosted plenty of events. They've slowly rolled new equipment in to replace old equipment. & the gym is never completely packed. There are times it's busier, but never unbearable.

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    Pensacola Athletic Center
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    Freeport Regional Sports Complex - sports_clubs - Updated May 2026

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