Beautiful facility, lots of places to sit and work, plenty of computers. I have a freeport card…read moreand prefer to come here because it's just brighter and nice and the parking is free. Older man with short hair and glasses at the circulation desk was a blob of a human. I said Hi, and two thank yous and he never uttered a word. Sweet as pie to my husband though. Weird.

The quite study room (upstairs) is always freezing !!! Bring a coat. Plenty of room in the quite…read morestudy room. Baldwin is my 3rd favorite library. The staff are pretty friendly.

Great inclosed child playroom, that is perfect for kids 1-5years old. The child's side of the…read morelibrary is also separated from the main library, which is nice for both the kids and adults on the other side. Librarians are very nice and helpful.

Large spacious building, very well lit and modern, it appears to be very well runned, the staff…read moreis friendly and helpful.

I've been putting a lot of time in this library. Countless hours and days. There is always some fun…read moreactivities happening here. D & W are the people I deal with most. They helped me obtain vital information that's pertinent to a research project I am currently working on. The reference me to NY main library. The information cost about $4000 to obtain. I received a good portion of the information free by going through the channels at the library. I've been trying to gather this information on my own for over over 6 months. This library is very helpful And the employes are wonderful!

Franklin Square has done a great job during COVID-19 and I really appreciate all the hard work and…read moreefforts that the staffs put in to keep the library running during these unprecedented times. In around May, the library provided curbside pick up / walk in pick up services so that we were able to reserve books online to continue my son's reading throughout this difficult time. The staffs also worked so hard to keep the children's programs running through Zoom during summer. My younger kids enjoy the crafts / story time with Mrs. Gregory, music and movement program and making 3-D animals a lot. My oldest one participated in the summer reading program as well as a few Game Nights/Trivia and Family Bingo. I would say that we have spent more time together as a family to participate in various programs with the library this year than before.

Very disturbed to hear about the current plans to allocate all of the fiction to the first floor…read moreand move non-fiction to the second floor. Are there going to be workspaces, computers and copy machines up there as well, or do we have to keep taking our reference books up and down the stairs to work? This is not helpful for study. And to use taxpayer money to hire a company to do this is just plain wasteful, when that money could be spent on purchasing quality reading and study material. As for the decimation of the music and history collections, that is just a disgrace. Major decisions like these should be voted on by the community. I have lived in Plainedge for over 40 years and I have never seen the library in worse shape.

Out of the whole community , only 102 people have given this once great library a thumbs up on…read moreFacebook . What does that say ? I have loved this place for almost 50 years , but the decision of the present director to allow its exceptional classical music collection to be gutted , along with much of its history holdings , breaks my heart . I pray that the board will wake up and prevent the gutting of Plainedge's incomparable classic literature collection ( Jane Austen to Hemingway ) . While it is understood that space is not infinite , destroying the proud legacy of previous directors and staff is no way to serve the community or build one's own legacy . Libraries have traditionally been conservators of the best in our culture , quiet retreats as well as active workplaces . I do hope the Library Board wakes up !

The library building looks very modern and it does not look like a traditional library building…read more Parking lot is right in front of the library entrance, very convenient for the patrons. The staff was friendly and welcoming all visitors. The children area was well organized and books were clearly labels. My sons enjoyed the scavenger hunt a lot. They loved exploring the children area. The library was clean and neat. There were games, toys and crafts available for the kids.

Not a bad library. Been here a couple of times, it seems to be an average library. Not overly…read moreamazed but I definitely don't hate it either.

It's a good place when you need to get stuff done…read more Some staff are helpful. A few are rude. The Male Security guard is annoying and toxic. Enter at your own risk.

I have been coming to this library since junior high school. When I was younger I remember coming…read morehere to check out books to read and studying for school. Now I bring my kids here. My son loves coming here and checking out books. There are DVDs and CDs for personal use. There is an activity room in the basement where they have educational classes as well as classes for children. With your library membership you can get a guest pass to the Cradle of Aviation museum, the Intrepid, Nassau County Museum of Art & Old Westbury Gardens. We have taken advantage of this benefit and have thoroughly enjoyed every experience.

The library has plenty of books and reliable wifi. That's the extent of the compliments I will be…read moregiving to this library. It was so loud. Kids and adults. None of the tables had any outlets so if you needed something charged then tough luck. Also, they do not have their hours updated online. I thought I could stay until 5 (like it said online). Instead, they told me it was "summer hours" and they closed at 1. I didn't have my work completed and was annoyed that I was only able to spend an hour there. Overall not a great library and there are much better ones in the area.

Miss Debbie in the children's department is great. Excellent children's play area and great kids…read moreprogram. Some of the staff is not overly friendly though especially on weekends.

I stopped in to pick up my Summer Reading Swag Bag and a special request book that was transferred…read morein from another library for me to read. I am thrilled with all the services provided at this library and the professional, friendly attention that comes with it. I highly recommend this branch.

I think that this library can do better in the experience that it offers to the patrons who stop…read moreby. When I visited, I sat down at one of the open desks with some other people nearby and someone was openly talking on the phone. The staff in the library did not say or do anything about the noise and stayed behind the glass at the front desk. At the same time, all of the media (CDs, DVDs, Blu-ray, etc) at this place is locked up in cases so it seems to me that the security in this library has something else on their mind. You cannot visit and view the digital materials without needing to check them out which is disappointing to me as it is not in the best interest of public availability.