Love the selection, the employees, the prices, and even the smell. Mariah always makes me feel…read morecomfortable to come to the shop

I bought a mod from them that lasted less than 2 weeks. I spent $260 n one transaction that day…read more When I took the mod up there to ask if they can just swap them out. They said they could not do anything even though they knew it was a mod default. When I asked for the store return policy I was told she didn't have one. I will never step foot into that store again! As for everyone I have sent that way I will also lead back away from them. Worst business I have delt with!

1 gram carts are half way filled not even worth the 20 bucks u spend I always went here but now I…read morewill never be back to that shop doesn't even deserve a one star rating

So far I have not had a bad experience. I buy mostly 100ml bottles and they have had them in stock…read moreevery time I go there. The prices are reasonable and the staff makes my shopping easy and hassle free. The only time I would question is a tank I bought. The glass reservoir broke too easily when I dropped it on one occasion. I should have bought something more durable since I'm a bit clumsy.

This is a small town vape shop, but it is the next best thing. They have everything that you need…read morethere, and their prices are reasonable. They listen to the customers, and have only had amazing service since the first day I stepped into the shop. The owners are also really nice, I think they are honest and humble and I appreciate their services. i 100% give a 5 star rating if you are looking to not get ripped off and want excellent customer service.

From the owner: We are UnderGround Vapor Lounge! Our goal is to help you quit smoking or just make your Vaping…read moreexperience easier and better. We sell all premium juices at House Juice prices, we have conpetitive pricing on all of our products. Our staff can't wait to help you out here at UnderGround!

Love this place!! Very friendly fast service... and your employees have lots of knowledge of your…read moreproducts!! Ty!!

Been to all three locations great vape store friendly staff selection is ok prices are in the lower…read more% of most vape shops

First I noticed how clean and neat the store was as we walked inside. We were greeted promptly by a…read morenice woman Shane... spelling maybe off. She was very knowledgeable about all the products we inquired about and took her time because we didn't have a clue. She didn't rush us even though we had tons of questions. They offered all sorts of different price points we went kind of in the middle. We tried a ton of their juice which was soooo Good! We thought tobacco was the way to go from cigarettes to ecigarettes but after trying their flavors we decided both a fruit one and a tobacco. All in all we haven't had but one cigarette tonight which is a miracle and the customer service went above and beyond my expectations as a newbie to 'vaping' Thank you Vapor Galleria !

I was looking for a vape and these guys helped me out. If y'all need a good vape make sure y'all…read morecome check out braydon & shayne!

Best vape shop in Lufkin hands down and I used to work at one. They have a great selection.read more

I purchased a mod from a private party and needed to get a new coil for it. After hearing around…read moretown about this place and driving by a few times over the last several months, I decided to try them out. The atmosphere was very inviting and clean. What a pleasant surprise! We were immediately greeted as though we were old friends, even though we'd never been there before. We went to the counter and I told the gentleman of my new purchase and he thoroughly cleaned it and put a new coil in. While he was doing this, my bf, who also vapes, was talking about some trouble he was having with one of his mods. These gentlemen were VERY knowledgeable and offered some handy tips. They offered their services without any pressure. We also learned that many of their ejuices are from local ( some not necessarily from Lufkin) manufacturers. Since I prefer to support local businesses, this was definitely a plus for me even though I make my own juice. They didn't try to "sell" me on switching to a different juice but said that if I ever wanted to try some, they had a large selection. There is a selection of mods and tanks to choose from and they answered every question we had about the models we were curious about. There is also a drive thru which I could see being convenient if you need to swing by and pick up juice or coils. However, if you want to just relax, watch some tv, read, or just hang out for a bit, this place offers a comfortable, clean and well-lit area to do it in. Their professionalism, genuinely friendly demeanor, and extensive knowledge of their products make this my new favorite place for my vaping needs. There's no hard selling here. There's no need for it. Whether you've been into vaping for years or are looking to quit smoking by taking up vaping as an alternative, the Vapor Room is just the place to go.

Welcoming and knowledgeable staff. I get my supplies here whenever I'm in Tyler. Great customer…read moreservice.

I have NEVER been a fan of house made juice. After stopping here and getting the sad news my juice…read morewas out of stock I was going to leave. However, the lady helping me suggested just giving house made juice another try. Well I did, and I was shocked. It is actual full of flavor, and the consistency is practically perfect. May not need premade juice anymore! I'll be back!