Every employee in the store is so wonderful and helpful! Except Allen. Do not get help from him, he…read morewas extremely rude during our interaction, a real jerk, I'm not sure how he still has a job in customer service. I watched how he treated the other employees in the store and he is awful. Jan and Tyler were super great though! So much nicer and far more helpful, i recommend seeing one of them for help.

Friendly, knowledgeable, technically excellent and customer focused to match. Took the time to…read moretalk with me, to understand not only my phone's issue but also how the challenge might be prevented in the future. true customer focus

I turned on my tablet and there was no picture - I gave crackers what I thought was the problem -…read morewithin hours they had fixed it - yes it was the problem I had suggested but they did it so quickly and at such a reasonable cost I would advise anyone with technology issues to check them out especially Langley store

‍Langley Police Attended to help me, thankfully, Dishonest…read moreCustomer Service, Faulty Workmanship- Ruined Apple IPad. Issue was the screen button would take 2-3 presses to turn on screen. Took it for service to "Discount Phone Repair" (Lucky Mobile) at 20285 56th Avenue, Langley on September 18 2020, spoke with a service tech. He said button could not be repaired Or replaced, instead needed a entire new glass window. After he installed the new glass, My IPad became useless, racing and typing on its own! Utter Malfunctioning to say the least. I took it back to the store, showing them a video I took on my phone of it typing on its own at fast speed. Although they acknowledged their repair, they would not fix it without the receipt. I said " you must have on on file here" insisted I bring my receipt. Went home and searched....contacted my Credit Card Company for highlighted charge on my statement, blocking out e- relevant other statement information. Took the printed statement to the store " 18SEP/19SEP DISCOUNT PHONE REPAIR LANGLEY BC $100.80" The Store refused it, saying they need to see my entire credit card statement that is "privacy infringement" to hand over my entire statement to them. I said you have a copy on file, why don't you look it up? Said they don't have time for that. I said you should fix it, how do I get you to fix it? You can't just leave it like this. Told me to leave the store or they will call Police. Wow, I was blindsided by the arrogance and utter rudeness. I went outside and phoned police myself. *Grateful Police attended, I explained to officer what I have been going through, and showed my CC Receipt. Officer went inside store and talked to them, came out and asked me to go inside. * Strange, miraculously that they found their copy of my receipt order, but it took Police attendance. Store offered me $50 refund, saying that's if you don't put a review about us. I said "full refund as IPad is not working now," I said I will not write a review if you refund in full as I now have to have it repaired somewhere else. Store refunded only $50, it's my right to review a Business to warn others. I am currently going to have my Apple IPad examined thoroughly for Liability report by examining what Discount Phone Repair did to achieve ruining my IPad. They chose this path, not me.

Unfortunately, the aftermarket screen they put on my iPhone 8 Plus was buggy. It would work fine in…read morethe warm house but as soon as I went outside and the screen got at all cold it would stop reliably responding to touch. I would have to warm up the phone and even then it was unreliable. This had never been a problem with my original screen. I brought my phone back to the shop and they put my old screen back on, which was much appreciated, however they would not return all of my money. They kept all of the tax I had paid (about $12) and told me to calm down when I asked them for all of my money back. I was not raising my voice at all but it was pretty clear I was not impressed. Then they told me it was only fair they could keep the taxes I had paid for their labour, despite the fact that the screen they had put on was not working properly. I took the phone elsewhere and had the screen replaced with a better quality screen and now it works just fine. I would not recommend this store. It is a bit cheaper for a reason.

My sister and I went to Global Cell Phone & Laptop Repair for some issues in her cellphone. We…read moretruly enjoy Kirat's friendly attitude. The service was excellent. Fast. Efficient. We are so happy and will recommend Global Cell Phone & Laptop Repair. Will be back for sure.

These Guys know what they are doing. I got my iPhone 13 Pro Max fully restored after destroying it…read moreunder my car. They fixed the phone same day at an awesome price. Whoever is looking for a phone repair place this is the place to reach.

Great service with a smile. Amazing prices and prompt service. Definitely recommend for any…read morecomputer repair work.

From the owner: We are a dedicated team of self-taught professionals specializing in computer and mobile device…read morerepair. With years of hands-on experience and a passion for problem-solving, we’ve built our expertise from the ground up without formal certifications. What sets us apart is our personal dedication to every customer. We don’t just fix devices; we take the time to understand your needs and deliver reliable, efficient solutions tailored to you. Our approach combines real-world knowledge, attention to detail, and a commitment to exceptional service, making us your trusted partner for all your tech repair needs.

Cheap quality screen protector broke almost instantly even though it was not dropped. when I went…read morein to have it changed I was told it was broken because of a drop, when I said it has not been dropped the person working there told me I was lying.

Fantastic Services and friendly staff. Highly recommended. Got fixed my Samsung S23 Ultra with…read morequick time as well as $250 off promotion with Telus/Koodo Activation as Store.

i had very good experience with cellrox, staff is very knowledgeable and skilled. highly recommendedread more

Not happy with the screen replacement on my Samsung Flip 5 phone. The screen protector started…read moreshowing bubbles within a month. On my wife's phone, exactly same phone, the screen was replaced by a Samsung authorized repair company and it has no issues with bubbles after 2 years. Cellrox told me that normally screen protector does come with screen protector, which not true. Samsung authorized repair place told me that it comes with factory installed screen protector and told me that the bubbles happens because of incorrect installation.

Stole parts from my IPhone! Brought my phone in after water…read moredamage. Didn't call me back, as promised, to inform me about how big the damage is. After the weekend I called and they said it is not repairable. Took it to the Apple Store and they replaced my IPhone. When they opened the damaged Phone in Store, they informed me that parts are missing! Watch out for these guys at Quick Fix Cell. It's a rip off!!!

I had a phone with cracked screen to repair. Everything sounds good and looks good until I dropped…read moreit off at the location. They said it will be ready in 4~5 days. Didn't get a call back after a week. So I called them and they said the part is not delivered yet and just wait one more day. The way they answered my call was very unprofessional and rude. I waited and called back after two days. Again parts are not there. After repeating it a couple of times and spending more than 2 weeks without my phone, I researched more on cell repair shops and decided to take it to somewhere with good review.. and got it done in 3 days.