We appreciated the quick response and estimate for our privacy fence and gate, but once they began working on the fence, communication was difficult. A few delays are completely understandable with this type or work and the heat, but tools were left laying out in the yard for a week and was tough to let kids out to play. A text or call would have gone a long way to keep us in the loop on timeline as well as clarifying details of the project.
I wish we had been more clear on the length of the fence and height of the gate, which we verbally discussed but did not write down or sketch out. The gate was initially placed in the wrong spot, we pulled the posts before the concrete dried and they were able to put in a new post at the correct spot at no extra charge (thank you), but the old concrete-filled holes remain, and then the gate was built much higher than we discussed (8 feet tall rather than 4).
Sprayed sealant on the fence directly over our bird feeders and baby toys, which would have just taken a minute to move, but created a lot of mess to clean up. Left a lot of screws in the grass. Ultimately will probably hire someone else to redo the gate and clean up the concrete chunks left in the ground, which is stressful. The fence itself looks nice, just not what we had imagined. read more