1. Free Reign Home

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Miami, FL

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Free Reign Home

5.0 (1 review)
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4 months ago

beautiful little hidden gem!! lots of wonderful flowers & decor item...you can tell everything is done with care and attention to detail

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west elm

west elm

2.3(61 reviews)
3.1 mi•Midtown
•$$

Hi i had the best experience this past weekend when visiting West Elm. I was struggling to find a…read moregreat bed for my new place and I was greeted and helped by Ann; general manager. She was so kind and helpful by helping me make this decision. Not to mention she did her all to help me get my perfect bed for the best cost. Thank you Ann for excellent customer service!!

West Elm Concierge "service" is a joke! Bought everything…read morehere so they get the review. I placed a concierge order that was over $18,000 on January 3, 2025. The furniture was delivered to my vacation property at the end of April, but one of the beds they send was not the one I ordered. They had to reorder and it was finally delivered August 18th. I was told that I would be compensated and "well taken care of" for the inconvenience. So for waiting almost NINE MONTHS and flying to Florida TWICE, the gave me a $200 gift card. ridiculous. They also told me my key rewards would not be issued until the entire order was complete. But guess what? they issued over $300 in key rewards and they expired without me ever knowing. Key rewards dept says there's. nothing they can do and I need to talk to concierge services; concierge services says I need to talk to key rewards. Concierge service at west elm is a joke. You don't even get an assigned agent - you just wait on hold and get whoever picks up. Then you have to explain the whole thing again. I have 2 more vacation properties to furnish and I know for a face I can do better Tham west elm. Ikea would be better after this experience.

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west elm
west elm - Great customer service from Robert the store manager.

Great customer service from Robert the store manager.

west elm

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Free Reign Home - homedecor - Updated October 2026

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