For the price, we were very disappointed. It was very dirty and the breakfast literally had expired…read morefood and mold growing in it.

Great price, polite and professional staff, very clean room, comfortable bed, quiet atmosphere,…read moregood amenities, modern decor, flat screen TV, free WiFi, and Continental breakfast. Can't ask for much more.

We stayed here for 2 nights, and the experience was pretty decent. Well, let's just say the room…read morewas decent for the area. We booked the suite that had a jetted tub, and I'm so happy we did. The tub was dated, sure, but it felt fantastic and did exactly what we needed it to. It was large enough for two people, although I can say it is more of a single person. The room itself was clean, very basic, and had everything we needed. Some things about it were very dated and in need of replacement. For example, the head board wasn't completely mounted. It looked like a screw needed to be replaced. Everyone we encountered was very nice and courteous. No issues there. We didn't try breakfast, so I'm not sure what that was about. For the area, it was decent. There isn't many options in this area, but I'm glad there was at least 1!

I've always kind of liked this place and have stayed here several times. It's better than their…read morecrosstown competition. Doors all open to indoor hallway, easy parking, sort of off highway and quiet, rooms well-appointed, continental breakfast is an improvement over previous owners. I was a little perturbed over price increase from my reservation. Made reservation over direct phone call to hotel ten days before stay for $89 for a double occupancy. Rate at check-in was $105. Couldn't get clerk (same name as person who took reservation) to understand that I expected the same rate as quoted at reservation. He was very adamant that the price had increased and there was nothing he could do about it. I alluded to the unethical, if not illegal practice of "bait and switch". He would have none of it. Just my notes to future guests: 1). Let the Buyer Beware 2) The Customer is Not Always Right at this motel.

We were very impressed with this hotel. The lobby was so clean and inviting and very modern. The…read moreroom (king) was extremely clean and comfortable. Plenty of room and the bed was very comfortable. Halls were clean, elevators were clean, and the breakfast area was very clean. Great assortment at breakfast. Overall, excellent stay and will definitely be back.

I travel a great deal both for work and pleasure. I can tell you this Holiday Inn Express is miles…read moreabove most competitors. The cleanliness of both the room and property is excellent. Everything works and is well maintained. The complimentary breakfast is above average. This all speaks to a well managed hotel. 5 star review.

Landed at the airport at Chanute very late in the evening in early July 2016, having been prevented…read moreby weather from reaching Kansas City, and happy just to be on the ground. A couple of phonecalls later, and it had dawned on us that there was NO transportation to be hired in town. No taxi, no Uber, no city bus. Nothing. So there we were: a family with two young kids stranded in an unfamiliar town well after sunset with no way to get off the deserted airport. If I couldn't find a hotel that would shuttle us in, it would be a long, bleary walk in the dark. The manager of this hotel (Clayton, as I recall), was the friendly voice I needed to hear. As it turned out, none of the local hotels ran any kind of a shuttle, but I explained our situation, swallowed, and asked if there was any way he could arrange a ride for us. Whether out of the generosity of his nature, or a desire for a good Yelp review I can only guess, but this good man left his post at the front desk to drive out in his personal vehicle and rescue us. I really, really hope this review does not get him into trouble. On the way into Chanute, he gave us a late-night mini guided tour of the town, and drove us through McDonald's, which delighted our little girls (who hadn't had a proper meal since 7 AM Arizona time). So even if the hotel itself had been a dive, I would have had to give it a good review. BUT, when we got there, it turned out to be an unexpectedly cool old-time main street hotel, the kind with ornamented parapets and bronze lions standing guard on the curb, and an old hearth big enough to heat the odd-though-charming and comfortable lobby, which I will risk describing as Art Nouveau verging into Deco. Apparently what is now an Extended Stay goes back about a century, having been the town's very first hotel and a source of local pride, though eventually falling on hard times and going into eclipse before renovation leading up to the current ownership. The rooms, as some reviewers have indicated, reflect that long history; our room had a floor plan that would no longer be laid out in new construction, but which arguably compensates with that elusive quality called "character." Our room was actually two fairly small rooms that had been made into a mini suite, which worked very well for two adults and two kids. It was slightly tight, but we found everything to be perfectly clean and very comfortable. Although we were stranded, it all felt like an adventure, and like we were really on vacation and not just stuck somewhere. We sat on one of the beds and ate fast food, then crashed, so I can't say anything about TV. In the morning, we discovered we had a commanding view of the main street, and surrounding businesses. The included DIY breakfast was good: I had a waffle and the kids had cereal and fruit. The weather cleared and Clayton gave us a ride back to the airport (where we met the retired town dentist who flew over the Hump in WWII Indochina). Extremely thankful that this little gem exists in Chanute.

No one is here 24 hours a day. Bugs in the bed!! Will not refund your money even though there are…read morebugs in the bed!! Would only offer to move me to another room and a free night if I stay an extra night!! I will never come here again. Also, it's known as the Tioga hotel!!

Such a unique place! Pilots: You don't want to miss the chance to fly in here! It's definitely an…read moreentry for the logbook. Ya land on the grass strip East of town, taxi up onto the old state road and right into town past houses and buildings - and nobody even looks up because it's such a common occurrence. If you're a history or railroad buff don't miss this stop on the highway. There's a ton of railroad history in this little burg - and it's got one of the last surviving wooden water towers from the steam engine railroad days. The tower is in gorgeous condition and surrounded by a water pump, a BNSF caboose and a reconstructed Depot and (it's a fly-in destination too, remember) a static display old Beech 18. You can stay in the hotel or there's also an RV Park right outside the hotel. Food was great and the service prompt and friendly. What more can ya ask, right?

Charming hotel and interesting history in the area. Best now to get advance phone reservations if…read morestaying during the week. Innkeeper very friendly. Cafe open only on Saturday and Sunday. Grass airstrip is fun for flying I if you are a pilot.

Guess what guys, I'm going to flame you. (This shouldn't be remotely shocking.)…read more I tried to make a reservation here for my husband. Unfortunately their website redirects you to a third party for reservations. When I called the hotel to cancel the SECOND ROOM THEY CHARGED ME FOR, they were insanely rude and said they wouldn't cancel it because I booked through a third party. Well, how did I book through a third party when I was on their website?! Nice skirting responsibility there dudes. The general attitude during the four minute conversation was "You're bothering me for calling here." Moving on, I call the third party company and spoke with a kind gentleman who assisted me in canceling my reservations. When he called the hotel to ask them to cancel it, they were rude to him too! They basically told him they wouldn't do anything about it, and then cancelled both of my reservations when really I was only trying to cancel the second room they'd charged me for. It has been a mess. Avoid at all costs. Stay in another town, I've read all over Yelp that this isn't the worst place to stay.

This hotel was nice. Bed was comfy. I appreciate the bed bug protectors they have on the beds!…read moreShower was great. Very clean. I would stay here again

This hotel had an absolutely amazing, comfortable feel for my family. The room was decorated very…read morecute and the owners were fantastic! This is refreshing to see an older property renovated and something new be added to the typical feel of a hotel.

This place is the absolute worst!!! Rooms are in very poor condition!! Toilet doesn't flush!! Tub…read moreis dirty and has gross stains on it!! Pillows, sheets, and comforters are terrible quality with cigarette burns in sheets!! Furniture is beaten up badly. Cable is barely coming through, the remote will only change channels it will not turn up/down the volume or turn tv on and off!!! I would not call this room clean either!!!They completely overcharge for their rooms, this room is in no way worth $75!!!! They should pay people to stay here and even if they did try to pay me to stay here again I wouldn't!!! Do not stay here!! It is awful!!!

Economical, clean and friendly staff. Will stay again if in IOLA. Stayed at other hotel the day…read morebefore and they were rude, room stunk and was preached to while eating breakfast. Highly recommended. And in easy driving distance of everything in Iola.

If you are looking for a traditional American motel experience in a small town, this is it! Super…read moreconvenient if you are riding your bike on the Prairie Spirit Trail. My nephew and I stayed here one night and were happy to see the motel right off the trail. There is a pool, but it is currently closed due to the Corona Virus. The pictures posted of the rooms and lobby of the motel hide some of the shabbiness, but it is clean and does the job. There is an ice machine, and our room had a mini fridge. It is located right next to a Mexican restaurant, a local cafe, and one mile from McDonald's and Sonic. I would stay here again for an economical and no frills night.