My friend and I went to this ice cream shop before we went home from a trip to the Chill Factore a couple of years ago.
The shop was clean and seemed to have good hygiene ratings, but the people behind the counter were rude and just plain horrible if I am quite honest. When myself and my friend walked in, one of the people behind the counter laughed at us, which in itself was completely unacceptable.
Also, the woman who served my friend spoke to him and myself as though we were completely senile, which was very rude indeed, and the man who served me practically yelled at me because I politely said that I asked for a single ice cream cone when he ended up giving me a large ice cream sundae instead of what I asked for. I politely said, "I am sorry, but I didn't ask for that. I asked for a single ice cream cone." The man then yelled, "Right, you don't have to shout at me!" and he was huffing and puffing angrily while he was scooping the ice cream out of the sundae cone and into the single scoop cone. I never shouted at him once. He was the one shouting at me. I was remaining calm, and so was my friend.
I was shocked and appalled at the rudeness of those people. How they managed to get the job there I shall never know.
The ice cream was also ridiculously expensive for what it was, and it didn't even taste that nice. A total let down, and we will never go there again. If I could rate this place with 0 stars, I would do. read more