Haiku for Medallion…read more Jeweler knows his stuff unconcerned bout making bank I leave with a smile

I called prior to ask the rate for buying my gold jewelry and he gave it to me and stayed true to…read morehis word when I went down there. Everything went smoothly. He is honest and nice. Great customer service. And I did call another high end jewelry store and their offer was much less. This place has been in business for a very long time.

I was drawn in by the Sunstone pictures and then the selection inside. Amazing choices and the…read moreability to buy local with local materials was my inspiration. Holly will be my jeweler for my Sustone collection. I have been waiting to have a specific setting with a John Dyer sunstone and have found the jeweler!

Holly made several custom rings for my wife. We told Holly what style of ring and gold alloy wanted…read moreand she hit mark.

Stopped in to ask about getting a ring resized. Don was super honest, knowledgeable and kind. The…read moreselection of items he has are gorgeous. Wish I would have known about this place sooner. Incredible service

He repaired my platinum wedding set and refreshed the engraving. Reasonably priced, and it was…read morefixed quicker than expected. Honestly, my ring looks better now than when my husband proposed. We are delighted with his work. Beautiful!

Thoughtful and knowledgeable staff. Efficient service. Very professional experience! Would easily…read morereturn here again.

Super friendly staff. I worked with Taylor and she was very personable and patient .read more

Vent fixed a beloved ring for me that I worried could not be fixed! I am so happy and so pleased…read more Thank you! Will use again!

I was visiting Portland for a few days and came here hoping to get some nice quality jewelry as a…read morememory of the trip. I found a beautiful necklace with a small ruby on it, though the chain didn't compliment my current necklace. The owner (such a sweetheart), showed me a huge variety of other silver chains and in shorter lengths, and then put the ruby onto the chain she helped me pick out. I also got a simple pair of silver hoops that are amazing quality. Such amazing keepsakes and I'd definitely come here once more if I ever visit that side of Portland again.

I have a vintage, fun little piece of costume jewelry...it's my favorite piece. It broke a couple…read moreof years ago, and I could never get anyone to even look at it. Megan was more than happy to look at it. She fixed it, and charged me a more than fair price. I can't wait to go back to shop her store. She has all kinds of vintage goodies!

Megan repaired a broken silver and turquoise necklace for my wife. She did an excellent job. Thank…read moreyou, Megan.

I contacted my jewelers for a quote to resize my ring through yelp. Chad responded within 15…read moreminutes. The price was very reasonable. I brought my ring in yesterday. I dont usually wear rings due to the fact that I have skinny baby fingers and most stock rings dont fit me. My jewelers sized my finger and made sure the ring would fit correctly. They resized it within 24 hours. My ring has a simple plain band so it may take longer with other rings depending on the complexity. They did a good job resizing the ring. They have a pretty good selection of jewelry. Everyone was very helpful and they did have a good sense of humor.

Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.