Great service , In and out very quickly . Family been having…read morethis insurance more than 10+ years :)

I've gotta say that Allstate was far better than my previous auto insurance, they saved me a lot…read more The low rating is because of the agent that works there, when I started my auto policy, they were unable to issue renter's insurance due to the recent earthquakes. Move ahead to a couple of weeks ago I called to inquire about the renters policy, was told it could be issued and asked the agent I want it but not until the 15th of the month due to strict budgeting, the agent pushed it through anyways without my consent. I was unable to move things around so the payment was returned causing my bank to charge me a high fee. A few days later said agent called and said payment didn't go through and I needed to pay another fee to them, to top it off said agent was aggressive and told me it was my fault this happened and not hers. I was able to call corporate filed a complaint that was found justified and they waived the fee imposed, they were unable to do anything about my bank fee though. I also was able to change agents to a different office. I don't know if this was an isolated incident or if it happens often but I would suggest avoiding it all together and not go to this agent.

This particular Redlands branch is consistently 5 stars for customer service, wait time, easy…read moreparking, just about most of my DMV needs. Special thanks to awesome agent Kody this past Tuesday! He was welcoming, courteous, knowledgeable and very helpful! My total wait time in and out for a DMV paperwork issue was about 5 minutes! I feel like a valued member of AAA for all their variety of services, but especially because of the local branch support from this Redlands location!

Edward Apostol is an amazing person. He goes over and beyond his duties for you. I will…read moredefinitely be doing more business with him and this AAA branch. Keep up the great work

If I could give zero stars I would, don't waste your time here. It was 3pm the lady in the front…read morewas on her way out already in the parking lot when she notice we walked in. A kind gentleman was helping us when she rudely interrupted us and made up excuses as to why no insurance would take us. She clearly just wanted to leave early.

Ask for Arlene she's the best ,best prices,best company around ,she'll take care of you...read more

I used to pay a rate of $42 a month and now they raised my rate to $87 a month claiming the way the…read moreeconomy is doing and california raising rates. Definitely going to look for another insurance after this is over.

Initial experience was great, after further search as anyone would in this economy, ended up…read morefinding something better. Cancelled my policy within 2 weeks and never received any kind of refund. After constant calling even with higher ups and being fed lies with terrible service I finally gave up. Keep the money

I want to thank Vivian for helping us with our Home and car insurance. She's very accommodating and…read morepatient.

Ok, l been whit state Farm from Manny years , and l will said thanks lot ,to Jesse lunar for being…read morevery helpful every time that we need any help from State Farm he'll been there for help once again thanks Mr. J. LUNAR, and l personally will recommend him for any insurance need..Thanks again Jesse!

I've filed with them over 5+yrs now. I'm usually in and out of here in no time. Highly recommended!…read moreFast and easy service!

Came here to file for this years taxes I was skeptical about trying a new place but Guillermo…read moreHerrera was very honest and helped me by guiding me to make the right choices for my tax return ! highly recommend Guillermo he was great ! My fiancé and I will be returning next year again ! We are extremely happy with our tax return !

Dearest Eric Sanches ,…read more Thank You for your Above Outstanding Customer Service, Personal Initiative, Assistance and Willingness to Help on Short Notice! Over these past 2 1/2, years I have had Amazing and Upstanding Renters Insurance service with Farmers Insurance with Eric Sanches in the City of San Bernardino, while I pursue my degree at CSU San Bernardino with Vocational Readiness and Employment Benefits with the Department of Veterans Affairs Los Angeles Regional Office. I feel well Protected being insured with my Renters Policy in San Bernardino/Crestline while in university studies at CSUSB with Farmers and Eric Sanches. Eric makes sure my life is well protected with great renters insurance while residing in San Bernardino County and I'm Thankful I am with Farmers Insurance with Eric Sanches especially while attending university studies for the next 7 years though my Masters Degree at CSU San Bernardino. If anyone wants confident, reliable, and trust worthy service, and a person whom goes above and beyond the call to service as a farmers agent to clients, I only recommend Eric Sanches with Farmers Insurance in San Bernardino. Very Respectfully, Jacob Javier Hernandez US Navy Retired 100% Service Connected Combined Rated

Purchased home, auto, and life insurance directly from Eric in the begining 2018, and we had to…read morecancel all of them at the end of the year 2018. Its really heart breaking that I write this review but when Eric brought up my kids autism diagnosis and tried to use that for getting them life insurance. It has now come to a point that I have to write a personal review on my experience with Eric and Farmers Insurance. When an agent startals saying things about autism that you know nothing about, and even expresses that my family has shared too much on social media about my kids. Well I think its also important to share that he views autism as terminal and sad diagnosis. My husband and I have repeatdly told him that we were not interested. He reaches out via text and FB messenger. Pros: (one star for that) 1. He will drive to your house to explain things for you. He drove from inland empire area to OC area. You dont have to meet Eric at his office. Top 5 Cons: 1. Dishonest. We looked at other life insurance and informed him that we were looking at "riders benefit." He has claimed that if we canceled our life insurance with Farmers we our bundle discount with auto and home will increase. First of all, thats not true, property and life insurance DO NOT bundle together. 2. Claims Adjuster at Farmers are not that customer friendly. I had a car accident in December 2018. It was not fault. The claims adjuster were asking questions based on a Google Map from 2016. Eric told me that I should always call him first because claims adjusters from Farmers are not that great. Bashing his own company. 3. Preys on my kids diagnosis of autism and has no knowledge what it is!!!! He appears to see it as a terminal diagnosis and continues to provide false information that it will give your child a "financial start in life" and that he only insures kids that he cares about. Pay attention to the rate of return, its not that great! He even came to my kids bday party and tried to market by wearing his Farmers Market polo and jacket. 4. Passive aggressive. Uses pity to make have you buy from him by telling you that he is at the verge of losing his house and sends you screen shot of his business deficit. 5. Has alot of learning to do with Life Insurance. He didnt know about Riders Benefits when he did his presentation. He knows now because thats one of the main reason I switch and looked for other competitors. 6. Even after you cut the cord and cancel, he will try to have you overlap coverage because of his commission. And if he knows you got kids, he will continue to bug you like an annoying commercial without the entertainment. ****** Buyers beware. And dont add him FB. He will stock you. He will add your friends to see if he can market his services. He has no kids. Customer service and knowledge definitely lacking on how to be kind, considerate, and understanding to kids with special needs. I am telling the truth and I have screen shots to prove it and i hope Farmers Insurance is aware because it is borderline harassment!!!

Came here for insurance for my new car and Nesreen helped me figure out what worked best for me. As…read moresomeone who asks a lot of questions, Nesreen was very kind, patient and knowledgeable. It was a quick and easy visit and I left very happy with my decisions. Would highly recommend using this office and asking for her! She's a doll! Thank you so much!

Me ayudo con póliza commercial y me explico las coberturas, muy contento con el servicio de Esteban…read morePedroza, se los recomiendo que vengan a esta oficina.