We were having some drain issues on a Sunday. Yeah, I know it was a weekend of all days, hence why…read moreI only contacted companies that took call, open 24 etc. I started with companies that had 5 star rating, let me be clear I was willing to pay a fair price. I happened to call Rollie's as they fit the criteria. From the minute the owner answered the call, he sounded annoyed. The longer the conversation went on I was feeling like i was a bother. He genuinely made the call uncomfortable, that I even asked if he wanted to do it (wants the business) and that I could get someone else. He made me feel like I was interrupting his Sunday, which I get I was, but it did say this business was 24/7 on call. He made sure to say it was going to cost me and that it was a 40 min drive; his tone was condescending. I had him on speaker and even my husband was appalled by his behavior. I decided to end the conversation with that I would get someone else, that he didn't seem like he really wanted my business. I ended up getting my problem fixed with a different company that had superior customer service from the first phone call all the way through to him walking out of my home with my problem fixed and at a way cheaper price than your quote. Customers don't want to feel like we are putting YOU out or that we are a bother. Customers don't need to put up with rude businesses. We can bring our money elsewhere. There was a legit reason why I needed it fixed on a Sunday. If you'd rather spend family time with no interruptions, might I suggest you close your business to weekdays only. Even if I were to have believed you that it was no problem, your tone suggested otherwise. I don't even think I could have trusted your work or the end price for that matter.

Justin did a great job putting a new plastic top and riser section on my septic tank riser tube…read more I had a cement one that was rotting and he replaced that part with a plastic top and riser tube. It took him about 1.5 hours but he got the job done. I was out of his service zone but he still did the job. Very happy with his work.

Timetable of my water heater installation. Thursday 4:15…read morepm, called and left a message. Office was already closed. 7:15am they called and set things up. 8:15am, two gentlemen showed up for the installation. 9:15am they were done and left! Good job guys.

This company wont even take 2 minutes to clean their trailers before getting on the highway. on…read more07-12-2020 they caused dozens of stone chips to the front of my vehicle and after contacting them and their insurance they have both ignored my attempts to remedy the damage. This is a great example of what "professionalism" you can expect.

I'd rate higher if it allowed…read more Larry was super helpful when I called and he trouble shooted my problem with a burst irrigation issue. Set up appointment and had work done by very nice and helpful Pat Hackett. I will use them any time I need plumbing service and recommend them to anyone needing help. They earned my business in a big way Thank you Larry and Pat!!

Larry came out and took care of the leaking pipe, promptly and efficiently. Such a personable,…read morecaring man! Will definitely choose Hansen Plumbing for any future needs we have! Thanks Larry, and Drake. All works perfectly now! Oh! And thanks to Darlene too. Great family, offering top notch service! Highly recommend them!

Converting a duplex into a single family home is never easy. One thing we did to help was call ASAP…read morewhen we wanted the two water heaters combined into just one. They showed up on time, completed the task properly and did it under budget. Got to love it when things work out right, start the project right and call ASAP.

We had a great experience with ASAP Sewer & Drain Cleaning! Shane came out to our house and was…read morefriendly, professional, and very knowledgeable. He did a great job and made the whole process easy. The customer service and quality of work were excellent. We really appreciate the great service and would definitely recommend Shane and ASAP Sewer & Drain Cleaning to anyone!

I have went through 4 plumbers, and had probably 4 others come to my home for estimates, and Tureks…read moreseemed to be the most knowledgable and fair of all of them. The prices seemed on par with the rest too, but let's be honest, I'd gladly pay a little more if it means I'm getting quality service. Kyle installed a water softener, fixed some of my water shut-offs downstairs, and checked over the hot water heater. He was very nice to talk with and even cleaned up after himself, which is something I'm not used to with tradesmen. I would definitely recommend them!

Professionalism in their response was a 0 out of 10. No costumer service decorum just a flat out…read moreno. They are located only 1 hour from us and do not want our business.

Honest work. Honest price. Did our plumbing when house was built 20+ years ago and great follow-up…read moreservice!

From the owner: We offer high quality services with vast knowledge from years of experience to serve you better…read more With Heim Plumbing you can have piece of mind calling a professional for your plumbing needs.

Tony stopped and inspected our well, pressure tank, and tested our water. He was very nice and very…read moreconsiderate while entering the house. He quoted me with Tuesday water results and I had them back a day ahead of time. I LOVE businesses that deliver on their promises. Great company! I highly recommend Thoma Water Works.

From the owner: We make our premier septic and well installation or repair reliable and affordable for everyone in…read morethe community. Our company understands times are tough, that is why we will work with you to find something that fits your needs and budget. We offer well and septic installation or repair, real estate well inspections and septic inspections along with water sampling. We now have added septic soil testing to the services we offer.