Very professional and knowledgeable, with excellent follow up communication, Quentin Franklin was…read morethe perfect choice for all of my insurance needs.

Top notch customer service, hassle free, easy to do business with. Quentin answers all of my dumb…read morequestions in the kindest way, and makes me feel smart for asking them. Marion offers 5-star service and is a delight to work with. He goes OUT OF HIS WAY to help folks. I've recently moved out of state and I haven't found a local agent with as awesome an office as Quentin's. Best ever IMO.

I can't say enough positive about this office . I have been with them since 2019 and they continue…read moreto give me consistent, dependable customer service. We have had car and home claims that have both been taken care of with great patience. Tia, who answers the phone always has a warm greeting with attention to detail! Thanks for great service Mr. Taylor!

The worst customer service I have ever received. I signed up for automatic payments so I would…read morenever have to worry about my insurance. After a few months I simply received a snail mail letter saying that my insurance had been cancelled due to nonpayment. Not a single phone call or even so much as an email before they just cancelled my insurance. If you do business with these people, you'll just have to roll the dice on whether you're actually insured every time you get in your car.

The Feliciano Agency feels like home. The atmosphere and attention that is given to policy needs…read moreare an educational must as well as services. I would definitely recommend that this agency be watched for fresh innovation and efficiency. Sincerely your customer Arteimus Kidd.

From the owner: Our office really enjoys helping State Farm customers in the greater Atlanta, GA area with their…read moreAuto Insurance, Home Insurance, and Life Insurance. Serving all of Fulton County, we are always here to answer any of your insurance questions. Allow us to be your Dream Navigator...assisting you to insure all the things that can go wrong so you can spend more time enjoying all the things that can go right! Give the team a call today!

It's really hard to write a review for Kelly Byers Insurance based on my experience, but overall…read moreit was a resounding negative. It may have more to do with State Farm, in general, as to the cancellation of my policy, but the Byers team was completely apathetic. My car was stolen and totaled in 2022, which resulted in a no fault claim and payout. As the claim was being processed, State Farm allowed for a rental car through Enterprise at a reduced rate. Whenever the rental was returned to Enterprise, they falsely claimed that I caused damage/scratches to the car. I objected and informed State Farm that the scratches were on the car before I picked it up. The Enterprise agent even joked with me about the scratches, whenever I expressed concerns(at pick up), however, this false claim has been validated on my record, causing my insurance to be canceled. Kelly Byers team has done nothing to support my claims, it's basically like dealing with a bot, so sad.

We love Kellie! We got our renter's insurance through her for a great rate after doing multiple…read morecomparisons with other companies. She and her team check in often to be sure that we're still happy with our service. Really feels like a family!

I was rear ended by a Limo service insured through Ethio American Insurance on December 3, 2025, my…read morecar was totaled. As of March 9, 2026 I have not received any payment from the insurance company. Tobi does not return calls. They have my totaled vehicle and my money. I have paid rental over $3000.00 out of pocket for car rental and have not been compensated. Very unethical cmpany

THIS IS THE WORST INSURANCE COMPANY EVER!!! I have Greg Gordon as an adjuster and it is…read moreembarrassing how bad he is at communicating and performing the services an insurance comp provides. I have had to file complaints with the state commissioner and get a lawyer involved. This company is absolutely horrendous. I am sorry for anyone who gets hit by one of their insurance.

Horrible boss, doesn't pay commission or offer benefits. She's talks about the customers poorly…read more Cut out the middleman, you don't need a broker or agent.

I was relieved to find the Crenshaw Agency after interacting with several insurance brokers who…read moreclearly lacked expertise. Ruby Crenshaw is exceptionally knowledgeable and professional -- I highly recommend her and her team.