1. Frank's Service Center

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Morton, IL

Frank's Service Center

5.0 (2 reviews)
Open • 7:30 am - 5:00 pm

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Services - Frank's Service Center

Oil changes

Routine automotive maintenance

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4 years ago

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12 years ago

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Beachlers Vehicle Care & Repair - Brett & Terry Beachler

Beachlers Vehicle Care & Repair

(36 reviews)

My first time using this company I needed to get the film off my headlights and the did a terrific…read morejob they look brand new they also did a routine check of my ridgeline and gave some great information with approx cost I will be glad to use them again

I am extremely disappointed and frustrated with my experience at this mechanic shop. I trusted this…read morebusiness with my truck, expecting it to be properly cared for and secured while in their possession. Unfortunately, that trust was completely misplaced. While my truck was at their facility, it was left parked outside in an area with no security cameras. During that time, my tools were stolen out of my truck. What makes this situation even more frustrating is that I have kept these same tools in my truck for over three years without a single issue. Not once in those three years did I have a problem with theft, until I trusted this shop with my vehicle. That alone makes this experience even more disappointing. To make matters worse, the shop refused to take any responsibility for what happened. Not only was my property stolen while my vehicle was in their care, but the business showed no willingness to accept accountability for the situation. As a customer, I understand that a business cannot prevent every crime. However, I do expect a professional repair facility to take reasonable precautions to protect customers' vehicles and belongings. I also expect management to show some level of concern when something like this happens. These were tools that I worked hard to purchase, and replacing them will come at a significant financial cost. Instead of receiving support or accountability, I was left dealing with the consequences myself. The lack of security is concerning, but the complete lack of accountability is even more disappointing. I would strongly caution anyone considering bringing their vehicle here. Before trusting this business with your property, ask yourself whether you're comfortable leaving your vehicle somewhere that has no camera coverage and where management refuses to take responsibility when something happens. Three years of keeping my tools in my truck without a problem, and it only took one visit to this shop for that to change. I trusted this shop with my truck, and that trust was completely broken. I will not be returning, and I cannot recommend this business.

Lighthouse Buick GMC

Lighthouse Buick GMC

(34 reviews)

From the moment we walked in we felt comfortable. Our salesman Silas Miller met us with a smile and…read morelistened to our particular situation and needs and worked very hard to put us in the right vehicle. Management was friendly and during the whole process we never felt pressured. In particular Jon Tharp their business manager who handled our financing and paperwork. I've never purchased a vehicle and had that part of it go so smoothly. He had everything in order, explained it thoroughly, especially the extended warranty options, and again with a smile and a no pressure approach. Thank you to Silas, Jon, and the rest of the Lighthouse family for making our buying experience so pleasant. I highly recommend this dealership!

I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

Frank's Service Center - autorepair - Updated October 2026

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