This location is scamming customers out of their money. About a month ago I went to Franks Carwash, which advertises a $30 special is reduced to $23 if you get there before 10:00 am. I went there at 9:30 am and asked for their special as I always do. As I entered the car wash area I took a peek at my receipt and saw that they charged me the full $30. I went to the office to ask for a $7.00 credit and they told me they don't do credits and I should of asked for the "Early Bird Special". So because I said "special " and I didn't say "Early Bird Special" they could not refund or credit me?You've gotta be kidding me. There is no sign posted anywhere on their property stating an "Early Bird Special" and if there was a sign, (there isn't) it certainly doesn't say it needs to be said specifically at the time of ordering. I've been coming here for weeks and never specifically asked for "Early Bird Special ". I ask for the special and if it is before 10am, they just charged me $23. When I asked to speak with a Mgr, a young 25ish year old guy said that he was the manager and reiterated the bogus policy. I then asked to speak to whomever he reports to and he said he does not report to anyone----Maybe this manager guy is named "Frank" then. So everyone that comes to Franks Car Wash before 10:00 am is being charged the full price of $30 if they don't say Early Bird Special, but no one knows to say early bird special because there's no sign. As a minority female customer, this does not feel like top tier customer service. They just lost a long time customer SMH. read more