Communication with the service department and overall operations. If you have options in the…read moresurrounding areas for service I would definitely explore that first. They had my vehicle for 5 days and I received were false expectations, inconsistent communication, including returned calls or texts, and an additional charge to have my vehicle towed to another professional that actually cared about repairing my vehicle.

would not recommend this dealership. I gave them multiple chances and they failed to follow through…read moreevery time. We drove two hours only to be told that the hours listed on their website were incorrect and that if we arrived even one minute after 5:00, they would not help us. I decided to give them another chance and made sure we arrived during their supposed open hours. When we got there, the truck we came to see had a torn seat and clearly did not match the photos posted online. I still tried to work with them and looked at another vehicle, but once it was started, it immediately began squealing and the check engine light came on. I have been car shopping for many years and have never encountered a dealership this unprofessional or unprepared. Save yourself the time and frustration and stay away.

4 years ago I hit a mountain lion driving through town. I was distraught as my vehicle was in bad…read moreshape. Mr. James was nothing but kind, encouraging and helpful as well as fair. It's been 4 years and I still consider Mr. James the best auto mechanic I've met. He got me back on the road as quickly as possible, and saved my trip.

I can not state this enough, this great company went so far above and beyond I can't possibly…read morecapture it here. Driving back to Texas from Alabama, out car started making a high pitched screeching sound, late afternoon on a Friday. We got lucky and pulled into a Wal-Mart, but they don't do repair work. An employee however said he knew someone close by who owns a shop, and he called him. Within MINUTES, the owner showed up and took a look. Honestly, we have had bad luck with mechanics, doing bad work and charging exhorbitante fees, we were prepared for the worst, the engine sounded terrible and we were in small town MS, we figured an overnight stay and pricey repair bill. We got the car to their shop, granted, not impressive in appearance, but they had a group of guys, late in the day on Friday, when they were preparing to go home for the night. The owner identified a badly shredded serpentine belt as the issue. They obtained a replacement then noticed the pulleys were very bad, again, we were fully prepared for the full "gotcha" repair price. The got replacement pulleys, did the full repair. I had googled estimates for similar repairs and I was prepared for a 2x- 3x the average repair for the bill. Not only was it not, it was on the lower end of the expected repair range and they did it in an incredible time frame for a family of 4 that really needed to get back on the road. I don't give many 5 stars, but this place easily earned it, and a few more stars if I could, very highly recommended, unfortunately they are not local to me, otherwise they would be my repair/maintenance shop of choice going forward.

I somehow managed to lose 4 (of 6) lug nuts & wheel studs near McComb, MS leaving my truck disabled…read more(obviously). I called at 7:30 AM on a Saturday and Asa met me when promised -- actually he was there early -- and he quickly got me back on the road. He even checked all of the other lug nuts. I highly recommend AA Autocare LLC!!!

From the owner: As a local business, AA AutoCare LLC provides the convenience of on-site vehicle repairs. You won't…read morehave to endure the long waits and wrecker fees of traditional repair shops. Our reliable, reputable, and professional team ensures your vehicle is serviced promptly and efficiently, right where you are. Enjoy peace of mind knowing your neighborhood mechanic is just a call away at 601-334-2944!

told us to be there at 830 . when we got there nobody was there nor did they answer the phone . had…read moreus wasting time & gas . can hear the phone ringing just nobody here to get anything done

the price is perfectly reasonable, the part alone cost around 36$ then I understand his drive and…read morethe time to put the part on. Id recommend this mobile mechanic to anyone. I sent my location. I also sent the part it needed as well as the year make and model with a V6 3.0. I then asked if he takes debit cards or if I had to go to the ATM before he gets here. they might have a ATM at the front office of this hotel but I'm not sure.

Wow.... What a great Mobile Car service and I would highly recommend. Alvin, was very honest and…read morehelpful from my initial conversation with him. My daughter attends LSU and was having car issues. We have AAA they don't provide this service in Baton Rouge (to bring a new car battery and replace it on site) I called Alvin he was very professional and provided this in timely matter I would use Mobile Car Care 225 again. He went to the Auto Store, picked up the battery and was in contact with me and my daughter and meet her at the apartment complex, drove up the the 7th floor of the parking garage and changed out the battery within the hour. He was in contact with me throughout the process and was very nice and professional with my daughter. I would give this whole process and solid 10 and I'm not renewing AAA and calling Mobile Car Care if we have car issues again. I live in Illinois and my daughter down at LSU, this was incredible and amazing job by Alvin... we are so grateful, Thanks again!!!

Great service and fast response from start to finish. I would definitely recommend Chance ( Mr…read more Mobile Mechanic). He was professional and easy to work with. I am really happy with the service he provide.

Not a reliable mechanic at all, ignored all calls and text and refused work on vehicle.read more

He had my truck 6 weeks to tell me nothing was wrong with it never called me or anything. He had my…read morecar 6 weeks I told him to fix the air conditioner and the driver window and he didn't he fixed whatever he wanted on my car. Never called me and asked me could he fix some wires he took it among himself and did it and then charged me $380. I was furious and I wouldn't recommend him to anyone this is the worst experience ever and neither one of my vehicles is fixed. He also tore up the locks on my truck the 6 weeks he had it and try to blame it on me. Don't ever take your vehicle here. Now my truck sounds like an electric weed eater and I don't know why if all he had to do is fix locks the second time.

Driving down the interstate on our way to New Orleans my SUV threw up an engine light and the…read morevehicle started driving rough. Looked up the nearest shop and Hays was it! They ran codes, took care of the issue and even offered to drive and get the part we needed! Kind people!! We were in the right place, at the right time! Thank you!!

Not only were these guys honest... honest mechanic these day i mean not my luck it serms. but…read morethese guys were hinest, kind hearted and so considerate and very hospitable too. we had a minor breakdown in Brookhaven, Mississippi and really woth no time to spare. the owner and the mechanic on site both dropprd wjat they were doing to help us get back on thd road in no time flat. my only regret is that i didnt get either of their names. i wish them both all the successes the universe holds for them. Thanks again Hayz, you by far exceeded all expectations i had when faced with breaking down on the road. you guys were truly a blessing Sincerely Marse