Franklin Motorcycles are Ireland's only Indian Motorcycle dealer but you'd be hard pressed to see anymore than a handful of Indian Motorcycles on their showroom floor. They now specialise in selling off brand second hand bikes and resort to underhanded sales tactics. There is no accountability for anything leaving this shop due their high staff turnover, 6 mechanics in 2 years. The owner does not know anything about bikes, nor is he a biker and will deny any responsibility if something goes wrong. Making a quick Euro on a sale is more important to these guys than retaining customer loyalty and building relationships.
I bought a motorcycle from here in December 2022 and when I got home found there was a large hole in one of the mufflers. Granted it was an old bike and overall it was in what I thought was impeccable condition and I paid at the higher end of the scale for it. The owner denied the hole was there when it left the shop ! But still replaced the mufflers with noisy aftermarket replacements as a "good will gesture". The current shop mechanic admitted to me that the rusty hole wasn't new which I have on camera. The mechanic who originally worked on the bike has since left.
The owner then threatened me with his solicitor if I posted anything on social media about this and blocked me on Facebook so I couldn't review them there.
To top it off the bike wasn't serviced as I was told it was. There was no coolant in the expansion tank, likely because it also had two holes in it, meaning there was no coolant being circulated for a liquid cooled bike !. The oil was old and had to be changed as was the air filter. This cost me several hundred in consumables and parts just to get the bike road worthy.
No doubt the owner will reply with a well calculated ream of lies to this review like he normally does to anyone who leaves a bad review and just deny everything.
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