I drive Uber to fill in the cracks. I use Frankie's monthly package. I think it's the gold package? My customers are always commenting how clean the car is. It's worth every penny. By the way, even though it might be expensive, Frankie's car wash is the best in Essex County. Thank you Frank read more

I don't like how the clean my car Not good vacuum And too much every month 65$ for what read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

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Can I give them 0 stars? This place is an absolute rip-off, and I would strongly warn anyone considering bringing their car here to think twice. I brought my brand-new car in for what should have been a professional car wash/detail, and the condition they returned it in was completely unacceptable. The windshield was covered in water marks, the car was not properly cleaned, and instead of actually removing the dust and debris around the driver's area, it looked like they simply pushed it underneath the seat. I called immediately because I could not believe I had paid for that level of service. I was told to come back and speak with a manager, so I took time out of my day and returned. The manager apparently could not even be bothered to come out and speak to me face-to-face about the problem. Then, instead of simply correcting THEIR mistake, I was told that I needed to purchase a more expensive service and pay the difference if I wanted the car properly cleaned. That alone is outrageous. You perform a terrible service, the customer complains, and your solution is to make the customer pay you even more money to fix the job you failed to do correctly in the first place? Against my better judgment, I paid another $60 because I wanted to give them the opportunity to make it right. They still failed. After paying them a second time, my brand-new car was STILL left with wax and water marks all over the hood and roof, and there was even wax/product residue left on the leather seats. At that point, there is absolutely no excuse. I paid twice and gave this business two opportunities to properly clean my vehicle, and both times the work was careless and unacceptable. What makes this even more ridiculous is how hard the owner pushes customers to sign up for a monthly membership. Why would anyone commit to paying this business every month when they cannot even perform one basic service correctly or take responsibility when they mess up? Instead of constantly trying to sell memberships, maybe the focus should be on training employees, quality control, competent management, customer service, and accountability. Customers should not have to chase down management, pay extra money to correct a bad job, and then STILL leave with a dirty vehicle. I spent my money here in good faith, gave them a second chance, paid an additional $60, and was still left cleaning up their mess afterward. That is unacceptable. If you care about your vehicle -- especially if it is new -- I would seriously reconsider bringing it here. Take pictures before and after, inspect every inch of your car before leaving, and do not assume that paying for an "upgrade" means the job will actually be done properly. A business should stand behind its work. This one had every opportunity to make things right and chose not to. I will never return, I would never purchase their monthly membership, and I cannot recommend this place to anyone. read more

The lady at the front desk is the most miserable rude B ever. I come in to restart my membership and I'm trying to show her the text I got that gives me a discount for the first month. She shoves my phone in Kenny's face says she doesn't know what to do. What does it say? He's explaining to just restart the membership and I say oh but there's a discounted rate he said yeah we'll give it to you and she's yelling at him. Well, what does she want? Like I wasn't standing there and couldn't speak for myself. I told her she can ask me instead of yelling at him because clearly I hadn't even told him which one I wanted. she rolled her eyes and said actually I do have to yell at him. girl if you don't like your job move on. Mad ass lady. Everybody else there is ok. it's just her read more

Im incredibly disappointed paid $40 dollars for my car to be washed and cleaned. The result looked like i sprayed my car with a hose lightly and for the interior it was half swept. The inside wasn't even wiped down. Best part they broke my license plate and didn't say anything. read more

Great place. Everyone is super nice, and the car wash is great. Great monthly options too, especially for winter.

The very tiny umpa lumpa owner and the manager of Frankies Car wash are the most unprofessional idiotic people. My car was damaged not once but twice going through the car wash on separate occasions . They both lied and denied any wrong doing. They were rude and loud trying to intimidate. That approach did not work. They would not pay for any damages caused by their car wash. DO NOT use this terrible car wash unless you want a damaged car. This is the Bloomfield location but the Belleville location is no better. Terrible people, terrible service !!!! I'll wash my own car from now on!!! read more

Been a member here for over 4 yrs. Very reliable spot, however the quality of the wash can vary. Sometimes I need to call them back to clean spots that were missed. Decent value on the monthly membership price at $39.95 for interior & exterior wash & cleaning read more

Getting sloppy over the years. I got a premium wash for $38. Owner we gave me some BS about hair and sand getting caught in the fabric. He told me I can get a detail for $70. no thank you. I gave my car a better vacuum with my Dyson and cleaned it better with spray and paper towels. I'm not asking you for perfection, but put a little care in your profession. I will take my car elsewhere. read more

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Good car wash to get a basic clean, average price the people that are working hard there are good people

They are always trying to sell the monthly package because it is a deal that favors the seller over the buyer. Why not give the buyer a break and offer a monthly plan that covers three washes no matter what car you bring in? You can keep the other plan that gives unlimited washes, just add another discounted plan. So unless you drive an Uber or a squad car, the unlimited plan is a rip-off that they sell hard. read more

After having the platinum for a year and paying for the Flex Wash, it was just a waste of money. Every time I've gone the service just got more and more shit. They never clean the cup holders, or the interior door handle, they're careless when it comes to cleaning the windows, they don't take their time when it comes to hand drying. One can argue that when it's busy they can't really take their time and I'll agree to that to a certain extent. The only time the flex wash was worth it was when I first got the platinum membership. read more

My car went into the wash with no body issue and came out with an issue. I wasn't trying to seek any financial remedy but I at least wanted them to explain how it happened. They couldn't . They just kept blaming me as if I brought my car there that way. The body issue is easily fixable but the manager needs to work on his customer service skills. This is the last straw for me (there are other annoyances with this place). I won't be back. read more

Asked if my newer sports car would be ok going through it, broke 2 parts going through it. Would never bring anything you care about through here. Not worth the risk and they won't take responsibility. read more

Frankie's Car Wash - Damage to side vent, also broke off lower body kit part. - Car Wash Near Me - Bloomfield, New Jersey

I have been taking my car to this place for a couple of years now and have never been satisfied with the services. The only advantage is that it is on my way home from work. Every time that I was not satisfied with the service and complained, it's always a fight back. Today, one of the managers said a discriminated comment to my face because of my accent and facial appearance. This manager, redneck said: "This is America, and you can go spend your money elsewhere if you like." I expected everything except for a racist and discriminatory comment from such a big business. This business does not care about the customer, and the staff management is extremely poorly trained in customer service. As a platinum member of this business, I expected a better treatment, but sadly, this business treat customers according to the color of their skin and accent. read more

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To start I paid the highest price to get my vehicle cleaned plus waxed. It was more than 60.00. The male who cleaned my vehicle was so bad. He told me that he has only been in this country for 3 months and was not used to cleaning vehicles that expensive . I had to instruct him on what parts he was missing. He told me that the owner only want them to spend 15 minutes on each car. Are you kidding me? The lady who did my car in the past was awesome. The owner sits at the desk and try to sell you memberships. Nobody is checking on this guy. Next time I'll buy the 25.00 one. He don't even acknowledge you. Not a good morning or a Thank You. read more

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Literally less than a five minute car wash... and then no one tells you that your car is ready. I will not be coming back.

It's sub par. It's very expensive for what you get. I have a monthly pass but I will not it renew it after this month is up. The car is never fully clean. I like to keep an extremely clean car. It's less than 6 months old. I was tired of doing it myself, so I figured I'd try a place with a monthly plan (I got the Gold Plan.) Every time I have to come home and finish the job. It's either not vacuumed fully or the windows are worse than what I came in with. I didn't request them to clean the back floor mats for an additional $2, (I think almost $50 a month should warrant the extra 2 minutes to hose off my weather tech back mat) so I end up doing it myself. I've pulled over almost every time after a wash to take out my microfiber and wipe off pink or blue soap that didn't come off. The towels they use are always dirty. My windows are always a mess and I always have to do them myself. And when they're done wiping down the inside, it smells like wet moldy rags. I was there today, and this is what pushed me to write a review. They do not clean the trunk. Maybe that's an additional fee? I stopped on my way home as usual to inspect. I opened my trunk, it's an SUV with nothing in the trunk at all. Somehow there was wet dirt in the trunk, in the seal of the trunk, on the bumper where the door would conceal it, and dirt all over the plastic mat. There's no attention to detail. More than 3 times I've had to point something out that didn't come off the car, they got it off, but if I didn't say anything they'd shuffle you off and hurry to the next vehicle. Everyone will probably think, "well why didn't you tell the manager?" I won't because I cannot ask them to do the job I paid for every time I go there. The best thing to do is find a new place. read more

Not a bad car wash. That aside the owners can't even pony up the current minimum wage without passing it on to the customers, leaves a bad taste. I'm sure your pockets are full. read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

I used to be a platinum member but all the cars basically get the same treatment, never got a tire shine and I wanted the Rain X which I was suppose to get but they all use the same spray...so I downgraded to the cheapest plan and still the same service...don't bother getting the more expensive plans if you go here...it's basically one type of wash. read more

Their machine ripped off my antenna since it's an aftermarket part, they refused to replace my property and dismissed me. Horrible customer service. After years of being a loyal customer since its grand opening, they lost a customer. read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

Disappointed, it's a car wash place not anything out of the ordinary they do the job of cleaning your car, again not anything out of the ordinary. The place is conveniently located and monthly prices are on par with other car washes, however I suppose one of the workers got carried away and cleaned a little too hard because they popped my power window button out of place. Listen to the other reviews, if you care about damages done to your car go elsewhere, if you don't care go to Frankie's read more

Customer service is underwhelming. No explanations of services provided. No attention to detail. Overpriced undervalued. read more

Frankie's Car Wash - No attention to detail. - Car Wash Near Me - Bloomfield, New Jersey

Better off washing your own vehicle. Service is mediocre, they can barely get bird off properly. So not worth the 30 bucks. And then going inside to pay, you get hawked by the rude manager to sign on to a monthly service. All while fox news blares in the background. Pretty pathetic. Make car washes quality again. read more

very consistent and attention to detail. unlimited monthly wash pass definitely worth the money.... especially during winter! read more

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Fox News blaring ALL the time. Talked to the manager, Kevin. He was rude. Will take my dirty car business somewhere smart enough to separate their politics from their (bad) business model. Who does that?!? read more

I'm new to town and I'm not satisfied with the service. I purchased a platinum monthly wash and my car seemed like it received a basic wash and they BARELY cleaned the interior. The only thing that was done well was the vacuuming and that's it. Multiple times I showed the cleaners areas they missed in the interior. I will continue to shop for a new car was, but this was not it! read more

1-star.The cashier had redeemed my voucher for both my car washes. Manger told me he'd take care of it, today I was told there was nothing to be done since the manager wasn't there. 5 star- worth the money when you pay them, as opposed to the Groupon or local flavor.com. read more

Frankie's Car Wash - Poor service - Car Wash Near Me - Bloomfield, New Jersey

Read some bad reviews here. Google was mostly positive. Decided to give these guys a try. My local car wash on Bloomfield Ave. shut down in Montclair due to road repairs. I was paying $20.00 a wash in West Orange. . Shine in Belleville too far. Auto Spa in Kearny too far. Decided to give these guys a shot. Monthly saves me big bucks. Good deal. So far, I'm impressed. Great wash. Tires never looked better after coming out a car wash. Attention to detail by the attendants. No wait today. read more

Love this car wash I come 2-3 times a week membership is worth it and the staff work their behinds off they do well by themselves and everyone around them works their behinds off. Thank Frankie's your staff is amazing read more

I RARELY give anyone a bad review. My car has 750 miles on it. I've had someone in the back seat twice. The mats weren't so much as vacuumed. The seats were dirtier when I left then when I got there. What really pisses me off is cleaner or wax on my new leather seats. The owner was insisted on me signing up for their monthly program regardless of me telling him I don't want it - three times. read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

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Business does not respect women. This car wash repeatedly doesn't do a good job at cleaning cars interiors. I asked the manager to please wipe a dirt mark on the inside of my door and was told I would need to pay for a $50 detail. Then the manager slammed my car door in my face. I brought it up to the manager Kevin who was very nice, apologized and offered me a free month added on to my $50 a month membership. I just went back to get my car cleaned and they never added my free month. Then the manager Mike who is awful argued with me and tried to bully me and said it never happened. This business does NOT respect women and should be avoided. read more

Laziest job ever! I paid for the top wash which included interior...I came back to dust all over and hair still on the dashboard and console along with one accidentally left price of old plastic wrap in the holder. Not even a light dusting! As directed found Mike, "man wearing the Orange cap." He instantly became defensive saying that they ''couldn't dust around the phone holder in the top" which has nothing to do with the whole Dashboard or console, or cup holder. THEN I was accosted by an aggressive man reprimanding me and being antagonistic, without even taking to me to see what the issue was. He was loud and way too close to my personal space, as a woman I don't take this lightly. He was the owner and was berating be about writing a bad review. Ironically. read more

Frankie's Car Wash - Left dirty. No pride in doing a decent job. - Car Wash Near Me - Bloomfield, New Jersey

Tried to give this car wash another chance. This place takes pure advantage of their customers. Charging nearly $20 for an interior exterior wash. Not bad right? Wrong .. when they say interior they're only referring to the 2 front mattes. The employee said I'd I want the doors wipe down and back seats vacuumed I'd have to get the deluxe which is 39.99. WHAT A JOKE. Funny thing is I paid for the regular interior exterior and they didn't even do a good job. My seats are still dirty and theirs still debris on front mattes. PLEASE GO ELSEWHERE, DO NOT GIVE THESE CROOKS ANY BUSINESS. BAD BAD BAD. read more

My usual car wash place Shine on Belleville Ave had the longest line today so I went here being my impatient self. Opted for the Platinum Plus for $22 including tax. The whole ordeal took 5 minutes so you can already guess it wasn't a quality job. If I paid for the standard service for $10 I might not be as disappointed. See my pictures attached. My car is still pretty dirty inside. I do have pet hair on my seats, which I know isn't the easiest to get out. But also that's what I'm paying you to do and plenty of other car washes has done it with no issue. Never coming back again. Wish I can get my $ or at least my interior cleaned properly :/ read more

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After coming here regularly for a year now, everyone knows me. They know my car and how I like it. The service has improved and I get a perfect wash every time. They accommodate me on all requests!!! I have to give this place five stars! They are quick, convenient, great service, and still wash many expensive cars from large BMW's, Mercedes Benz, Porsche, Jaguar, Aston Martin, and the lot. My opinion has always been, if someone is willing to trust their "$75k plus ride" here...its' because this place is legit! Make sure u tip these guys! They deserve it. read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

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The new owner, the little guy who walks on his toes with an angry face, and his creepy dad Mike do an awful job at treating their customers well. The inside of my brand new car is deteriorated because of the cheap chemicals they use to spray the interior of the car. When I spoke to him about it he blamed it on me and was sitting in my passenger seat looking at the melted and deteriorated stick shift and started yelling at me saying he's not paying and he isn't accountable. What a little douche bag. read more

The prices seem reasonable ($13-$20 depending on which of the 4 options you choose), and they get you in and out pretty quickly. There's always tons of people working on your car after it comes out of the automatic wash. I counted 6 or 7 employees on a Friday morning at 8 AM cleaning the interior and drying the exterior. That said, when they indicated they were done, I didn't expect to see white paint splattered on the side of my car. (I must have run over some recently re-painted white lines on the shoulder of the road). Nevertheless, I clearly noticed the massive amount of paint while they all sat around and pretended to be ignorant. Side note: The paint could have been confused for scratches, so perhaps that's what they thought it was and were therefore trying to deny responsibility. When I pointed out to them that it was paint, two of the workers quickly got some spray and started to remove it. In the end, they did about 90% of a good job. There was still some left below the door, but they decided not to bother, almost as if it required too much effort. read more

I had my car's oil changed on 2/27/21. The techs were great. They were very knowledgable, respectful, and just really nice people. The service was also great and done In a timely fashion. I often worry about taking my vehicles to non dealership places but this is not the case with Frankie's! #supportlocal read more

I had 6 mos of "tree" in the floorboards of my car and yesterday was the day! Frankies line was quick 4people vacuumed my car and the wiping at the end was thorough. I even got assistance in putting a new air freshener in. I really am satisfied with my experience there. Ill be back! read more

Frankie's Car Wash - 6 mos of dirt going in - Car Wash Near Me - Bloomfield, New Jersey

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