It was a Monday lunchtime when I visited recently, I stood for ages waiting to be shown to a table, there were not many staff about, they were busy and completely ignored me! When I was eventually shown to a table, I was given a menu and brought a drink, but no one returned to take my order, despite many attempts to atrract their attention, eventually (again) I ordered my food and told the waitress I had tried to order but she didnt seem very bothered. When I got my meal, which also took a long time, the burger was ok but the chips were stone cold, I couldnt attract anyone's attention again, so I tried to get the bill but again, I couldnt get anyone to take any notice I told the waitress that the chips were cold, she apologised but didnt seem very bothered, funnily enought the only other time I visited this restaurant I had the same problem with cold food but put it down to bad luck! I asked if she could take something off the bill as I had only eaten the burger, she returned having taken £1.19 off the bill, and as they charge £3.95 for a portion of onion rings I asked her to take some more off which she did rather unwillingly.
The staff were handing out vouchers for attractions for the summer, and although I was on my own, another person next to me on his own also, was given some vouchers, but alas, I was not given any. I asked if I could have some, she said "we dont given them to people on their own only people with children, when I told her about the man next to me, she said they must have been left on the table previously, I told her that was not what happened, and I got the destinct impression that she did not beleive me.
I was not impressed at all, and I wont be returning, I have better things to waste my money on! The service and attitude was awful, they wont have many customers returning if this is how they treat customers read more