Firstly, I must say that Frankie & Benny's should be congratulated on launching such an exciting Vegan menu. The various plant-based options they have added certainly look great and there is plenty of choice for Vegans or those looking to try such food.
So, what was it actually like?! Well...
...when we arrived at the restaurant first impressions weren't great. We'd booked a table but still had to wait at the counter for a while before we got to speak with a member of staff. Once we did she was very friendly but it became clear that they were very much understaffed. We ordered our drinks quite swiftly and the kids' diet Cokes arrived shortly afterwards. Unfortunately our drinks weren't with them so we waited a further 10 mins before asking where they were, which we did whilst ordering our food.
30 mins later and we still hadn't received our drinks! We chased a friendly server again and, eventually, our drinks arrived.
Similarly, our food took approx 45 mins to arrive and we had to chase another server to see where it was before eventually getting it.
As for the food, we had the Viva La Vegan Burger, the Vegan Beet Burger, the Kansas City BBQ Pizza and the Vegan Mac No Cheese.
The burgers were pretty good, although the Vegan Beet Burger was a little cold. The Kansas City BBQ Pizza was good and included faux chicken strips and dollops of Vegan mozzarella. The pizza base was a little thin but overall it was a good pizza. The Vegan Mac No Cheese was disappointing. The portion size was quite small considering it was a main and the dish lacked flavour and texture. If you fancy trying it I would recommend ordering it as a side dish to share, that way you're less likely to be disappointed.
On the whole the food was OK to good but not as exciting as we'd hoped.
Sadly the slow service plus the raucous ambience (ridiculously loud music plus screaming parties of young ones) made it all a far from relaxing experience! read more