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    Frank Olson Pool

    4.0 (1 review)

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    5 years ago

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    SafeSplash Swim School

    SafeSplash Swim School

    (1 review)

    I wouldn't recommend this establishment at all. We have had issues on 3 out of 5 of our…read moresemi-private lessons although granted one was not there fault. Just to give full history: We enrolled our two sons. First Semi-Private Lesson (Trial): One of two lessons that had no issues. Second Semi-Private Lesson: We enrolled on the app. We had the confirmation email. We arrived on time. They didn't have us on the schedule for the day. They spent five minutes trying to figure it out. Our kids spent 20 minutes in the water. Third Semi-Private Lesson: There was a "Code Brown" so we needed to make up the class. Not there fault. Fourth Semi-Private Lesson: The second lesson that had no issues. Fifth Semi-Private Lesson (Make-Up): We scheduled on the app for the 9:15am-9:45am class on a Saturday. We received an email that this was our time to go in. We arrived at this time and sent our kids in. There was 5 minutes of confusion in the pool area where Our kids went from one teacher to another and then they were sent out at 9:30am. Apparently although we had confirmation that the class was at 9:15am, their system said 9am in some locations and 9:15am in others. Confused we tried to talk to the older receptionist/admin on duty. She was adamant that we were in the wrong and that we were being rude although she was raising her voice to us. I then showed her the confirmation email which resulted in her changing her tone. In all this confusion, they "graciously" let our kids go back in the pool for another 10 minutes. After which I asked for a printout of their remaining classes and to have them dropped from the program after with the younger receptionist/admin. She did explain that it was a fairly new system and that she could see the discrepancy. What left a real soar spot for me about this whole experience was that nobody apologized for this situation. I was obviously upset about what was happening. Not necessarily at them but about the situation and how they didn't seem to care to help resolve it. They cared more about explaining why it wasn't there fault and making us out to be the bad guys then trying to rectify the issues their system caused. A little customer service to address a poor situation goes along way.

    From the owner: At SafeSplash, we believe swimming is more than a skill--it's the foundation for a lifetime of…read moreconfidence, safety, and adventure. Our proven curriculum supports swimmers of all ages and abilities, with certified instructors, warm-water pools, and small class sizes.  As part of the Streamline Brands network, we're proud to be connected to a larger family of 210+ swim schools nationwide that share the same proven curriculum, certified instructors, and commitment to safety and skill-building. Together, we've taught nearly 20 million lessons and helped build safer communities--one confident swimmer at a time.

    GreatLIFE Woodlake Athletic Club

    GreatLIFE Woodlake Athletic Club

    (28 reviews)

    I would not recommend anyone taking classes with Sarah Piersol. She is a no show, shows up late and…read morecalls people a F$&@ing C$&@!! I made a complaint about my first impression of her but she still has a job! So I guess the customer doesn't matter to management. I love taking Cycling and Fit Mix classes so I guess I will have to avoid her. Hopefully those instructors don't use her as a substitute.

    I have just joined GreatLIFE, after a 7 day free trial. I am thrilled that there is daycare, as I…read morerun a small home-based business and have two children under two years to manage the other 22 hours every day. Everyone at this facility is friendly, and I come here more for the sauna rather than the gym equipment. I park up in the sauna for 60-90 minutes with a book and my water, and get the peace and quiet I rarely get at home. The dry sauna is hot, clean, and well maintained. The locker room is pristine; I have never been in a cleaner one. The childcare workers are exceptionally friendly and caring, putting up with my toddler's "toddler" behavior and my infant's needs. I truly appreciate that I have peace of mind when dropping them off. My only qualm is the membership--Not the price, but the requirements. I have never experienced a gym that requires that you be married to get a certain rate, and find that a bit antiquated, but I am sure they have their reasons. I had to register as a single parent family in order to get the family rate simply because my partner and I have not signed a piece of paper. Other than that, highly recommend.

    Frank Olson Pool - swimmingpools - Updated May 2026

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