I had an exceptional experience at WellNow yesterday, which honestly surprised me based on a past…read morevisit to a different location. From start to finish, everything was seamless. Cassie, who took my vitals, symptoms, and health history, was one of the kindest and most caring people I've encountered in a healthcare setting. She truly listened, was gentle, and made me feel comfortable right away. Dr. Phil was just as wonderful. He was welcoming, patient, and genuinely attentive, and I never felt rushed. I made my appointment online the night before, and the moment I walked in I was taken straight back. I didn't even sit in the waiting room for a minute, which has never happened to me before. I was in and out faster than I expected. The experience really showed how much the people caring for you matter. Cassie and Dr. Phil work incredibly well together and clearly care about helping their patients. And yes, the slushie on the way out was a nice bonus. This visit completely changed my view of WellNow, and I'm very grateful for such great care.

I waited an hour. I never seen a doctor in an hour and a half. Early afternoon and they were…read morealready 9 in cue. There was no communication as to how much longer it would be.

Got us in and out fast. Very kind and helpful staff. Answered all our questions from start to…read morefinish. The icee machine is cool too.

Very kind and patient with my autistic grandson and they were able to gain his trust with the…read moretechniques that they used

Great place and Staff! There's only one problem. They actually have a slushy machine free for…read morepatients to drink if they wish! it's pure garbage and just all sugar!! I guess corporate wants you to stay unhealthy and keep going back! LOLOLOL

Fast, efficient, kind and pleasant professionals. Made me feel very comfortable. Gone are the old…read moredays of bad doctor office visits that keep a patient waiting. WellNow Urgent Care respects patient schedules and comfort. Thank you for revolutionizing health care in our area!

I had a procedure yesterday at UMMC in Batavia. Every person I came in contact with, from the front…read moredesk, to registration, nurses and specialists, and doctor were topnotch. It is so nice to have our small town hospital like UMMC were everyone treats you as a person and takes whatever time is needed. Thank you Randy

This is the hospital where I delivered my daughter. Luckily I have not had too many hospital…read morestints in my life, so I don't have much experience in comparing it, but I did find my experience to be really good. The nursing staff and doctors when I was there, were awesome. They were a huge help and reassurance in a time of new adventures as this was my first child. The facility is modern and very nice, and the staff was attentive while allowing us space to enjoy the first days with our new baby. Maybe this is typical at other hospitals but I was pretty impressed with the food. They had menus for me to order and while it did feel like cafeteria style food. It was much more enjoyable than I would have expected. The staff here really seems to care, and made my experience pleasant.