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Francis Nathan Designs

5.0 (3 reviews)

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9 years ago

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C.U.T. Market

C.U.T. Market

3.3(24 reviews)
0.4 mi
$$

I've been bringing clothes to C.U.T Market in Wailuku for years and always tried to support them,…read morebut my experience today was extremely disappointing. I was told that the store credit on my card "expires after one year," even though I was never informed of that policy before. The card itself has no expiration date printed anywhere, and I've even used this same card earlier this year with no problem. Today, they told me the remaining $50 of my store credit was no longer valid. They refused to honor it, which means I basically lost $50 for no reason other than a policy they never communicated. When I explained that no one had ever mentioned an expiration policy, they simply repeated that it was expired. If a business is going to enforce expiration dates on store credit, that needs to be clearly stated, written on the card, and consistent. Instead, this was handled poorly and felt unfair -- especially for someone who has consigned items with them regularly. I left feeling very disappointed, and unfortunately I won't be returning

This place is honestly so sad. I was looking at the reviews and everything is right. They are not…read morewelcoming AT ALL and gave off such mean girl vibes. The whole store is overpriced for what you call a "THRIFT" store. I also experienced the rudest lady that worked there. She was tall and blonde. I had brought in clothes that were ALL branded and in perfect condition. She took a look at my clothes and gave me such a ridiculous price. She offered me $11 and took like 6 items out of the full bag of stuff I had brought and most items she took were were Brandy Melville, Princess Polly, Garage, and Lululemon. Super ridiculous price compared to what they sell it for. Honestly you guys can check it out, but you will be disappointed for sure.

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C.U.T. Market
C.U.T. Market
C.U.T. Market

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Francis Nathan Designs - fashion - Updated May 2026

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