Tyler does great work at an affordable price and is timely with his service. Didn't know who else…read moreto call for some step repair on our deck. Found New Horizon and emailed with some basic info--Tyler got back to me quickly and asked for some photos, and was out to repair our step the next day. Professional service, obviously knows his way around contracting and building. Looking forward to working with him again with whatever repair might pop up on our home

From the owner: New horizon builders best in the Burlington area…read more Our projects include both new construction and repairs/restorations. Occupied and fully operational job sites are never a problem. And we can also plan, manage, and build multi-phase jobs.

I am from out of state but grew up here, so I came in looking for some local gifts. I found some…read morereally cute dish towels and soap. They have a huge selection of Nora Fleming items too. Staff were really helpful. I told them what I was looking for and was able get what I wanted. Check them out.

Came in for the first time with my 3 month old and m! All of the store associates were very…read morefriendly and helpful! They have the cutest items! Baby items were all able to be monogrammed and most were included in the price already. Definitely will be back! UPDATE: very quick turnaround on monogramming! Very happy

This place ROCKS when it comes to embroidery and heat sealed graphics! Very quick turnaround and…read moregreat work. Highly, highly recommend!!!

This place is amazing! The person that helps at the physical location is super nice, knowledgeable,…read moreand accommodating! I saw a review about someone emailing and never getting a response and it boils my blood because this place is seriously incredible. I came on Dec 23rd with a box of 12 fleeces and he didn't even flinch at the fact that I needed them next day. The prices are reasonable and the service is phenomenal. People like that reviewer are the ones that email once and then leave a bad review. I would recommend calling or going in -- you won't be disappointed. I got there at opening time on Christmas Eve and there were several people picking up so I know they were busy and yet, it all got done and the quality of the work was excellent. Highly, highly recommend and I am so grateful to have a place like this to get my company's attire done.

Not as it appears; it's much better! This shop in the KMart shopping center on Dixie Highway has a…read moresmall Hallmark sign along with its own sign and seems rather non-descript. Inside, though, lurks a spacious gift and greeting card store with a little bit of everything: Vera Bradley, jewelry, key chains, stuffed animals, baby gifts, wedding items, photo frames, recipe books, cards and more cards. It's too large to take in all at once, but I saw a bracelet I liked (labeled hand blown glass beads, but I couldn't determine where it was made), some interesting key rings, and a turquoise-themed hand painted tray. Ended up buying the greeting cards I went in for, but I'll keep it in mind for next time I'm shopping for a gift.

While I think this shop has it all over most Hallmark locations because of the extensive array of…read moregift items, collectibles and decorative things, I'm volliyng between a 2 and 3 star rating, merely because, for as many years as I've been coming to this store spending money on cards that people eventually throw away, the staff at Paperphanalia just gets more lackadasical as the years pass. There used to be some very kind middle aged ladies who worked here, who actually offered to help you, who spoke to you and made polite conversation--even offered to hold my baby while I looked at cards instead of juggling the myriad of bags, bottles, etc.. in my hands. The last 4-5 times I've been in this year, the staff is made up of 1-3 younger girls, possibly graduated from high school with the customer service training of a flea. I can buy Hallmark cards at Walgreens. I can't buy all the giftware and adorable, unique baby items and other things anywhere else, but I won't give my money to a store that has lazy, unfriendly staff.

In mid-July 2024, we met with Chris Hollon (owner) regarding a deck and patio replacement, two…read moreoutdoor fireplaces, and a roof over part of the deck. He quoted a price lower than competitors and claimed the job could be done by Halloween. I work in construction and know this was unrealistic since we hadn't signed a contract or picked out materials yet. On August 7, we signed the contract and paid a 1/3 deposit, with 4 equal payments to follow. Shortly after, we met on-site again. Chris dismissed the Halloween timeline (his own estimate) but said crews would be available and it could be done by Thanksgiving. By September, we selected stone, composite, and rail types and sent them to Chris. Work didn't begin until early October, after repeated, unanswered calls to Chris and Todd Payne (general manager). The patio was poured around October 21. In November, no work occurred. Chris and Todd blamed a truss plant fire and LVL beam shortages. Todd repeatedly asked me about the composite color--despite it already being sent. Framing started the first week of December. On day one, Todd called to ask if I was home to give the framer engineered drawings--not something I should need to handle. During framing, Chris contacted me more than ever--not about progress, but to upsell a new roof with a "family discount." I declined. Right before the holidays, Chris asked for the second payment early and promised major progress while we were out of town. We declined since less than half the phase was complete. While away, he walked back his claim. When we returned, the only new work was the shingled deck roof. A dump trailer had been left in our driveway the entire time. When I asked for it to be removed, Todd said it had a flat tire and asked me to inflate it, which I did just to get rid of it. January and February saw minimal progress. Fireplaces and rough electrical were completed late January. Weather caused some delays, but 4 months in and we still had no decking or rails. Decking started March 18--3 months after Chris said it would be done. The sub did quality work but showed up late and left early. Work picked up in March and April, and I began making partial payments as progress resumed. My wife started texting Chris frequently to get things moving. Eventually, he snapped, replying to her: "this is harassment" and "I don't need your attitude." He never apologized. Later, when Chris came on-site, I confronted him. He admitted he underbid the project and begged us not to share what we paid. He insisted he never said we could paint the patio ceiling (even though he had) and argued over it until I asked him to stop. I gave him color swatches for trim and ceiling stain--he lost them and asked again. We resent them, and weeks later Todd asked for the colors again. By late April, painting, stonework, gutters, trim, and patio ceiling were complete. Rust stains on the patio--caused by tools left out all winter--were removed. Chris requested another payment; I declined until full completion. The project was finally completed May 8, 2025, and we paid in full on May 9--8 months after work started. I do not recommend this contractor. Unprofessional, rude, and unreliable. Chris behaves more like a buddy than a contractor--talking about microdosing mushrooms and politics instead of job progress. After hiring him, I read online reviews. I was surprised by the positives but also shocked by how negatively the company responded to criticism--calling one customer "delusional" and dismissing others with "you can't make everyone happy." Everything here is factual and can be supported with the contract, photos, and saved texts

In February 2024, We paid Chris Hollan Construction $61,250 (was suppose to be $58,000) for 2…read morecovered porches and a concrete pad for us to build a shed on. As of today we are owed a refund of $3,250 (which has been promised to be delivered 3 different times now with no shows). We tried to close the permit to find that the front porch needed to be approved thru Zoning and was not. It failed inspection due to no gutter on addition, oversized from original plans, stairs are not even, which has resulted in my husband falling down them. The original gutter on my home was cut and seemed so any future damage from this will not be covered by insurance or warranty. The roof was to be rubber due to the pitch but it's shingled (and doesn't match the original roofs shingle) and there is nothing between the shingles and the plywood which voids any warranty there also. They created a trip hazard going up to the porch with the concrete pad they placed for new porch. And the front porch roof is crooked! They severed my electrical wire that ran out to a post in my front yard, in which they taped it back together and then concreted over it and told us the light doesn't work for reasons not controlled by them. The back porch was enlarged after plans where drawn up. The new design doesn't have plans approved by an Engineer. No electrical permits were pulled. The stairs are again uneven. There are concerns how the roof is attached to my home. The back patio roof should have a rubber roof also but it's shingled with no barrier between shingles and plywood like the front porch. They applied a thin piece of flashing to divert water in which the inspector for Boone County laughed when he seen! I opted for engineered wood for the longevity and the colors do not match. When they ran the electric to my inside switch they left large holes in wall and just put the switch cover back up like we would notice. The 8x10 concrete pad they installed for us, was probably 8x10 with the forms but we had to add bricks to the back of the pad because it wasn't correct once they removed the wood forms. Anytime we contact Chris Hollan Construction we get empty promises but no action. AVOID them at all costs!!! We have started to seek a new contractor to see how much additional we will have to now pay to get these porches to code. I would understand this more if we had a bunch of friends build this on weekend for beer money! But $58,000 there is no excuse for such crap work and no response from owner. The manager just feeds you a line to make it seem like something will be done. But nothing happens. The over payment was discovered in October when they tried to get a final payment. Very very poor communication. I will gladly show anyone the list of problems from Boone County over this extremely expensive seedy half @$$ job that was done

Exterior Trim Repair Carpenter service…read moreBy Dan Green in Batavia, OH Nov 03, 2023 *** Was looking to have the gables redone. From start to finish, Erik, Owner of Big E was professional and communicated each step of the project from the quote (fair pricing), scheduling, any delays and accommodated the work around my time frame. Showed up on time, workmanship as a skilled carpenter and cleaned up after job was done. I highly recommend Big E and Son and would definitely recommend him to family and friends and rehire for any future home projects.

These guys were awesome. They did not want money up front which made me much more comfortable with…read moreusing them. They completed the job quickly and efficiently. I could not be happier nor more highly recommend them.

Dean and team were meticulous, honest, and utmost professionals. They fixed our ceiling beautifully…read moreand we are delighted. Highly recommend!

It all started, with a leak from a bathtub into the basement, small how long who knows, ceiling…read morereplacement, I hired DNA because, after contacting by email I quickly received a reply, others replied but they wanted to play too much on price, time, and coming to look at the job. Dean came that afternoon, looked the job over, gave me a fair price, began work the next week. He covered my floors, and stairs, cleaned up before he left. Noticed several other issues I had while he was here, one a light in basement, and the other water faucet leaking, he did not try to add things to run the bill up, which I appreciated. The basement was redone sue to a leak less than a year ago, so I was very thankful he saw, told me, and took care of issues that should have been done before. Any other home needs I have I will be call DNA right away.