This place is a rip off. I bought a cologne only to come home and open the package to see that all…read morethe cologne had already been used. On top of that it was the wrong cologne

Customer service was really great here!! Please get Monica if you do decide to buy any cologne…read moreand/or perfume. She was willing to help and explain to us different types of smells and ingredients that it contained in each cologne, she had so much patience with us , and she had a beautiful personality! Thank you MONICA

My wife wanted to stop here on our way to Palm Springs to see if they carried a particular…read morefragrance of lotion that she really likes, but they were out of stock. The employees were all super nice and helpful. They had some good sales going on (40% off shelf and 20% off red tagged item through the store). Despite being out of stock on the particular fragrance my wife wanted, they seemed to be well stocked overall.

My first time to this location and it was easy and quick. The ladies that were working the day I…read morecame in were the sweetest!! I came in looking for hair fragrance and one of the employees directed me to where I would find my options. She also helped me pick one out according to the scents I mentioned to her that I like. A great experience overall. It smelled amazing inside.

Shopping really is one of the best stress relievers for women, and the real purpose isn't just…read morebuying things, it's about the mood and the experience. I honestly haven't had this much fun shopping at an outlet in years. The environment is so much better than it was a few years ago. There are plenty of seating areas everywhere to rest, and so many stylish new stores to explore. The dining options haven't completely caught up yet, but I'm hopeful they'll continue to improve. The three of us shopped for six hours straight and somehow didn't even feel that tired. Looking forward to coming back more often, and hopefully seeing even better discounts next time!

An outdoor mall, walkways throughout the shops with escalators, stairs, ramps and crossing streets…read more On the far west end is McDonald's, EV charging and gas stations. Entrance 4 has nice lounge seating areas right in front of Clark's & ugg stores. One restroom area is right next to the coach store. By the south side exit door. Staff inform you of their deal that day. Selections can sell out quickly on popular sizes. On the far east side is Hadley's fruit orchard store, Chipotle & in n out near casino Morongo. Deals on past season designer brands. Always packed the Friday after Thanksgiving. Be prepared if you're planning to head out in the afternoon. Freeway will have traffic to get into the shopping center & parking structure. Front row parking in structure and kids wagon strollers by the elevators with extra cost. Nearby homes will offer parking in their driveways for a fee. It's a mad dash for deals.

Went this past weekend, and an employee followed us around the store the whole time. Each aisle we…read moremoved to, she was right behind us, which made us feel uncomfortable and a bit singled out. Definitely not the most welcoming experience.

We walked in here in a random attempt to get out of the heat. Well to our support and an hour later…read morewe were skipping with bags full! Robin was a huge help! She shared a special they were offering and we snagged some great deals. I finally found my magical red lipstick- found 3 foundations I needed and my college daughter was so excited about all the high end brands for under $15 each We can't wait to go again

This store offers some designer brands such as Lancome, Shu Uemura, Dior, and more. They don't…read morecarry Shiseido though :P The mark downs are about 20-50% and sometimes you can find these tiny eye creams that probably retail for $30+ at $2.99 which is a steal BUT my concern is that it doesn't work well, that or there is something wrong with it because it didn't sell for retail? Most of the merchandise here in my opinion are leftovers products that didn't do well and are being sold to be gotten rid of. But for those who buy drug store brands, spend your money HERE and get yourself some nicely branded items rather than drugstore quality :)

I agree with a lot of customers who yelped this placed. POOR CUSTOMER SERVICE!…read more Was looking to invest in a Clarisonic Mia2. They have over 6 different color choices but only 3 colors on actual display. The color I wanted was not on display and I couldn't open the package to take a peek at the color before I bought it. When I wanted to see the actual color, I got yelled at by one of the employees. She snuck up on me, which scared me, and told me I couldn't open the packages in a very rude tone. I told her OK and spent another 1.5hours in the store browsing. When I was done I guess it was her turn to ring me up and she refused to. She was asked by another employee to ring me up and she shook her head and said "Nope". Wow. At that point I wanted to ask her what is her problem but I decided not to. I'll just never return to this store. Two stars for the product and some of the employees who were somewhat helpful. I forgot my pizza box when I left the store and although I wanted to return to get it I didn't because that one employee made me feel very uncomfortable to even come back. On a last note, I received very good service from all the employees at the other stores that I visited at desert hills outlet. Even the employees at the high-end stores aren't snobby and actually take the time to help you out. I'm very disappointed at the type of service that I received here and that surprises me because it's just a cosmetic store.

I love shopping at these outlets despite the one hundred + degree weather just about each and…read more every time I have shopped here. Certain area of this huge complex are currently undergoing remodeling so several businesses are closed. During this recent visit, I noticed very few customers unlike my previous and many visits where this place was PACKED and nearly impossible to find a parking spot. It actually felt sad shopping here and appeared as though many businesses are desperate for customers. 90% of the stores I noticed, had, "50-70% off" posters displayed on the front windows or "entire store on clearance" posters. There were also two businesses with, "going out of business forever" posters on their front windows. As a shopper, this means great savings on many items but when my of my favorite athletic shoe stores (ASICS) is no longer here, this can't be a good sign. A security guard I spoke to shared that business has been unusually slow this summer. I hope that retailers are not planing on leaving and this just happens to be not only a slow day for shopping but an entire summer of customers staying away.

Nice outlet mall about 20-30 minutes away from Palm Springs and Palm Desert. They have a nice blend…read moreof high end store as well as stores that I can afford to shop at. They are fairly busy on a Tuesday evening a couple days before New Years. I was not able to find outside parking, but did see some spaces in their multi-floor parking lot. There are a good number of stores and places to eat. If you plan on shopping/window shopping, plan for a couple hours to see the whole place.

Had an amazing experience at this store with Emily and Santiago. They are both very informative…read moreand help you find what your looking for not trying to just make $ales$. This store has a very varied selection from clothing/purses/shoes/accessories/kids stuff and all the super clearance items are in the back. Love this store. Always great deals. And they have the latest fashions and of course it's a carolina Herrera, it's amazing.

We were waiting in line to purchase a few items for Christmas gifts. As we were waiting we asked…read morethe guy working there if he had any women's shirts in stock so we wouldn't wait in line for nothing. He went in to "ask". He said they had them in stock. Most of the people coming out either didn't purchase anything or were purchasing hand bags. So we figured and trusted what he told us. We waited about an hr outside in freezing cold understandable because it's Black Friday. What upset us the most was the store was literally empty. He wasn't letting anyone inn. We asked how many people were able to be inside the store at a time. He said they have to let him know when to let people inn. This guys would mess with the merchandise and pretend to be fixing things. He didn't have a head set on that would indicate someone telling him anything. He was really rude. He appeared to be intoxicated because he kept tripping over him self and stumbling. His appearance didn't seem like he was an employee at a high end store. His shoes were dusty. His hair seemed unwashed in a ponytail. He didn't look anything like his coworkers. Everyone else look put together and Polished. They on the other hand were also very polite and helpful. After letting us inn he had the nerve to fallow us around the store and breath down our neck while giving us dirty looks. It was very uncomfortable to shop. We felt creeped out by his behavior. We asked one of the employees if they had any women's shirts. They told they had ran out of women shirts. We purchased a few other items. As we were walking out he let like 7 people inn no one told him to. I don't understand why he was so unprofessional and rude.

This is a beautiful store in a luxurious outdoor mall. I came in early on a Friday to beat traffic…read morehome back to Temecula Valley and was waited on by Vanessa, a young, friendly woman who showed me several bags, gave her opinion, suggested, checked on me, and then suggested a cherry add-on for the denim bag I took, with my other items. One of the managers also came out and talked to me, letting me know they are opening up a coffee shop/soft serve at the store soon. I got to chat with her letting her know my daughter's ridiculous $40 a cup experience at Dior in FL -and she made sure she got a pic at the place so it seemed somewhat justified ! The lady assured me the coffees were going to be more like Starbucks prices. The point is, everyone was friendly, we made small talk, and there were plenty of people willing to help. After my purchases I noticed a whole section of bags I hadn't noticed the first time. The styles are wonderful and up to date, with something for everyone . They are well stocked and the mall is super clean, with a ton of dangerous shopping choices, from classic to upscale. . I could have gone to Carlsbad or Ontario and I'm glad I chose this location. I would NOT recommend Ontario's Mills and I'll leave it at that.

**This review is for the newly opened coffee shop inside the store.**…read more Drinks: We had the Tiramisu Latte and Strawberry Matcha--both were OK. Would have liked the espresso to come through more in the Tiramisu Latte--the chocolate was overpowering. And the Strawberry Matcha tasted like Hershey's strawberry milk, with the faintest taste of matcha. Spent $0.50 to upgrade to their larger size, coming out to $8.00 for a drink. Service: Went on opening day, and there was a long line out the door. Needless to say our drinks took a while to come out, but understandably. Staff was nice. Ambiance: Modern, retro. Parking: Ample parking. Located at the Desert Hills Premium Outlets.

Store is very organized and clean, however, hand wash station doesn't have paper to dry. Staff are…read morefriendly and helpful.

Unprofessional, aggressive, and borderline discriminatory. I've reported this, but the way they…read morehandled it so far makes me feel like they're trying to cover it up. I will not return to this Brand again.

The store is very clean and well organized. It smells great inside and the AC was so good even on…read morevery hot days. The staff are nice and friendly. They have random sales throughout the week so it's just by luck if you will get good deals. I really like that they have good selection of everything. We always visit on monthly basis to check out seasonal items. Their shoes and handbags are very durable as well :)

I had an outstanding experience at the Ralph Lauren Outlet in Chino, California. Eight months after…read moremy original purchase, I discovered my shoes were mismatched. Jamal and Kandy went above and beyond -- they located the correct pair, honored my original discounted price, and treated me with genuine respect and professionalism. Their dedication to customer service is rare and truly impressive. Thank you both for restoring my trust in great service.