My wife and I had our wedding in Dresden this past weekend with our friends and family flying in from all over the world. We had ordered a cake from this bakery weeks in advance and even took our custom cake topper to them a few days before the wedding with a note on it with the date and name of the venue it needed to be delivered to.
On the morning of the wedding, about 4 hours before the start of the ceremony, I was notified by the venue staff that the bakery had completely screwed up their schedule and did not make the cake. We were left without the wedding cake we wanted and were so excited to showcase as a major part of our wedding celebration; however, we had to settle for a weird cake that definitely was NOT a wedding cake and we have no idea where it came from.
The manager of our wedding venue was super helpful in trying to come up with any solution, but the entire cake cutting was ruined. My wife and I were never called by the bakery or notified about the problem. It wasn't until 3 days after our wedding that we received an email from the staff apologizing. It was not okay and although they offered to make it right; honestly, I don't even know how they could. I never post bad reviews but this was so out of line, I feel obligated to warn any future potential bridal orders to seriously reconsider buying from such an unreliable bakery. Trust is a major part of selecting vendors for a large event like a wedding and we feel that Fraulein Lecker completely betrayed that trust. read more
