Took my vehicle in and they took care of what the problem was and told me everything they were…read moredoing and how much it cost. Even gave a break down of all parts. Keep me up to date on repair. Brad at the front desk was more than pleasant and very professional. I can see why they are busy worth taking your vehicle for service there.

Randy was communicative, honest and did great work. To make sure the job was done right, he did a…read morelittle extra and did not charge us. We will work with him again!

If you need work done Birchmore is the place to take your…read morevehicle. Honest, does fantastic work and does it fast. Thank you Mr. Birchmore!!!

I stopped in to get a headlight replaced while visiting Aiken. I had been told by a few places in…read moreanother the city that the industry estimated repair time would be over 45 minutes due to having to move several items in the engine compartment. I was treated warmly when entering and told to bring my dog in while waiting. She even gave her treats and belly rubs. The technician took my keys to drive the truck to the shop for an estimate. He returned less than 10 minutes later and I joked that he must be finished. HE WAS!!!!! They did not try to gouge me with the industry standard and simply charged me for the bulb. I reminded them that I did not live in the area so no repeat business opportunities. They simply laughed and said that would be it. Thanks so much for the great service and honesty to an out-of-towner.

I can't rave enough about the honesty, courtesy, and knowledge of this auto repair shop. I took my…read moreMercedes Benz in for what I thought would be a huge repair bill. My Air Suspension system was, what I thought malfunctioning, and in need of a replacement. They ran a bunch of diagnostic tests, and determined there was nothing wrong with the air suspension at all. They could have charged me anything, yet chose to be HONEST! They only charged a reasonable diagnostic charge and sent me on my way. Eric the shop Mgr. is also a super nice, knowledgeable guy, and a pleasure to work with. I HIGHLY RECOMMEND THIS COMPANY FOR ALL YOUR AUTO REPAIR NEEDS.

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

Great communication Mr Jason is not just a regular mechanic also answers any questions any car…read moreyou have an question no hesitation also gave it good price for my Audi Q7 2018 Highly recommend

I cannot express how thankful I am for Jason. Last week, we had a crazy heatwave and my AC decided…read moreto act up. I read some great reviews for him and gave him a call. He was very busy, but fit me in. What could have been a very expensive repair turned out to be an easy fix for him and he had me back on the road in comfort. I've been looking for a great local shop and I've found it. Thanks Jason!

We chose this location based off a recommendation from a friend. First, we have no complaints with…read morethe finished work. We initially were quoted a price based on the work discussed earlier. However, when arriving to pay and pick up the car, $200 more was added to the bill for the service that was initially part of the original quote price. Needless to say, we voiced our disapproval and left. Upon arriving home, we received a call in which they apologized for not communicating the changes with us in line with their standard business practices. They explained this is not how they built their reputation and promptly refunded our credit card. Kudos for putting the customer first, it's that kind of excellent customer services in the face of a trying situation that will keep us coming back.

Tyler's on Richland has worked on our vehicle in the past and recently helped direct us to where we…read moreneeded to go to get our truck fixed when it was something they weren't able to address. They are very honest and their prices are always reasonable. They never try to upsell which is honestly (for me), THE thing most people get so stressed about when visiting a repair/service center. The service team leaves our vehicle exactly as they found it with no worries about grease or dirt (other than ours, haha). We truly appreciate them and any time someone says they need tires or work done, we tell them to try this Tyler's location. Word of mouth recommendations beats out paid for advertising every time! Anyone who complains about them having the vehicle for more than a day, sometimes 2 - apparently watches too much Harry Potter! These guys are truly awesome, but they're not magicians. I would much rather someone take their time with my repair/install than to rush it because someone in the lobby is raging about them having their car for 3 hours and it not being done yet... just saying. Be reasonable - Tyler's sure is. :) We've also been to the one on Whiskey Road, but prefer the Richland Ave. location. The Dowda Family

I took my 2018 Subaru forest to get my brakes and routers changed and Brandon did an amazing job…read more My vehicle drives absolutely fantastic. Brandon also changed my oil as well. I will continue to take my vehicle to Phoenix Automotive from here on out. Thank you Brandon for the awesome work you've done so far.

DO NOT TAKE ANY VEHICLE TO THIS PLACE! This place took my dream car that was mint and over 60k in…read morecash and left me with nothing. I am fighting to get my vehicle back and the owner loves playing games. He is a con artist. He will tell you everything you want to hear but it's LIES! It says it's under new management and a new name of Phoniex automotive but it's the same owners just changed names from Fulcrum Automotive. Google Fulcrum automotive or Howard Fogle and see what you get. Public records DO NOT LIE. I hope this review saves many of people from losing their hard earned money and cars like myself. Take it from me take your cars and hotrod to any other place but here!

Clint and his family are awesom. They knew exactly what the…read moreissue was in my son's car and fixed it. Thank you Mwsser family for being an honest trustworthy automotive compan. God less you all. Sonia

Kept my friend's car for 7 months. They had to get the police involved to get it back. They paid in…read moreadvance. The car was never fixed. Now no money and no car.