They are a wonderful staff and the doctor is very kind. Definitely worth a try for who hasn't.read more

This place is extremely expensive, and I did not feel that the staff truly cared about my pet…read more On Friday, July 3, I brought my very sick kitty in for a scheduled appointment. Because his condition had worsened, I called and asked if I could come in earlier. The staff told me to arrive at 9:30 a.m. and said the doctor would be there shortly. Unfortunately, the veterinarian didn't arrive until around 10:30 a.m. During that time, my kitty was in obvious pain and was extremely cold. Once the doctor saw him, a staff member came in to discuss the treatment plan and estimated costs, which totaled over $2,000. I agreed without hesitation because I wanted to do everything possible to save my kitty. He was hospitalized for the day since the hospital would be closed on July 4. While I was paying the bill, I was told I would receive an update on my kitty within 10-20 minutes. Two hours passed with no call, so I called the hospital. I was placed on hold for 40 minutes. I called again later and was put on hold once more. After another 30 minutes, a staff member told me the veterinary technician caring for my kitty was very busy but would call me back within five minutes. That call never came. Around 8:00 p.m., I finally received a call telling me to come pick him up and that they would go over his test results and treatment plan. When I arrived, my kitty didn't look any better than when I had dropped him off. I was sent home with prescribed medications, which cost an additional $300. Tragically, my kitty passed away the very next day. I called the hospital to let them know he had passed and asked if I could return the unused medication for a refund. The manager I spoke with showed very little compassion. She simply told me that because the medication had been opened, they could not take it back and suggested I donate it to a shelter. I understand that not every pet can be saved, and I know medicine has its limits. What was most upsetting was the lack of communication, the long delays, and the lack of empathy during such a heartbreaking time. Throughout the day, I struggled just to get a simple update on my pet after being promised one. When I picked him up, I also noticed he had multiple needle pokes, and it broke my heart to see him like that. I understand that hospitalized animals often require IVs and blood draws, but seeing so many puncture sites made me wonder how difficult his experience had been. I spent nearly $3,000 because I believed my kitty would receive attentive, compassionate care. Instead, he passed away the following day, and I was left feeling unsupported during one of the most difficult experiences I've ever had. Based on my experience, I cannot recommend this hospital.

Had my pups ears cropped last week came out amazing he did a very nice job on her earsread more

I arrived early for my dog's appointment to find that the neighborhood was rougher than expected…read more There was road construction in front of the business blocking what appeared to be the one and only spot for street parking. As I headed down the side street of auto shops and junkyards mixed in with rundown late 20th century homes I began to brood. I found a spot to park and waited a few minutes until it was closer to my appointment time. Just as I exited my car, I saw a huge, loose German Shepherd walking near the back of my car. I stood and watched as he sauntered westward down Worth Street causing the myriad of dogs along the way, chained in yards and in cages and running loose in yards, to explode in barking, growling, jumping aggression towards him. Think of the Fresh Fish scene in Shawshank redemption. The shepherd was completely unphased. I waited for him to reach California before taking my 15lb dog out of the car. We walked very quickly down the middle of the street to our own chorus of maniacal barking and rushed inside the California Cat and Dog Hospital. When the door closed behind me, I attempted a deep breath of relief but the smell of ammonia, and other unknown and unpleasant odors, began immediately burning my nostrils. My disillusionment was growing rapidly as I walked up to the front counter and gave my name an appointment time. I looked to my left and saw a bulletin board with a photo of Dr. Kim that had a quote from him saying "Every pet that comes into the clinic is my pet!" and I immediately started to feel better. After a few minutes, his son Dr. John brought us back and I explained why we were there and what we needed. I noticed immediately that he was very kind and attentive. He actually physically examined my dog and listened to her chest and back with his stethoscope. He walked us through our options and was instead of presenting us with an estimate listing every fee, he advised us the approximate cost and was willing to be flexible with blood tests and some exams that weren't absolutely necessary at the moment because he understands they can be costly. We decided to to everything he advised regardless of cost and he was able to take our pup in and take care of her. When she started to come out of anesthesia, the staff called us and we were able to get there right away to pick her up. We were very surprised at the affordable cost, even with all the of things that were done. We also asked for pain medication for her and were given a little to take home at no extra cost. We could not have been happier with the care we received at California Dog & Cat Hospital! This place is so great that it was suggested we keep it to ourselves, but there can be no gatekeeping, especially with care like this so I had to write this review. I realize it is lengthy and possibly overly descriptive, but I think it was important because if you are willing to endure the location and the smells, you will be rewarded with gentle, affordable care for your fur babies. P.S. I logged in to write this on Feb 12 and they have updated/notified yelp that they will be closed (Lunar New Year). Most businesses can't even be bothered to put in their correct regular hours on the site so it's just another reminder of the thoughtfulness of the doctors here. I am so happy we found this place.

We've been taking our pets here for years. They are very professional and knowledgeable…read more My dog recently had a nasty bout of pancreatitis. The vet and his team had a recovery game plan in place that helped him recover quickly. This was my first time dealing with a dog this sick. I had to call/visit multiple times throughout the week to make sure everything was ok, and everytime, they were very helpful and never made us feel like a bother. We look forward to continuing to bring our pets here in the future.

We were traveling and our Ginger was not feeling good. They got her right in, fixed her right up…read more We appreciated it. Would go back again

ACT Spay and Neuter. Their process is flawless, check-in, check-out, all on spot. We've had our 4…read morekitties (3 males, 1 female) all treated there. Just bring their rabies vaccine document because if not you will have to pay an extra $15 for their vaccine. Hope this helps. Call to make an appointment and they will guide you from there.

My new child showed up at my doorstep sick and small. I searched around for a low cost facility and…read morefound ACT! I called to see what sNice facility. Sweet staff. I got him neutered and his first shots. They took such great care of him and provided all the services I needed. And we are coming back to see them soon for his second round.

Brought my dog in on Sunday night of Memorial Day weekend due to bloody diarrhea, vomiting,…read morelethargy etc. We were given onboarding paperwork almost immediately and were seen fairly quickly. I didn't catch all of the staff's name, but Heather and Dr. Case were very professional, compassionate and reassuring. My dog was examined, given bloodwork, and a pancreatitis test all on site and was able to get a diagnosis quickly. They gave us inpatient and outpatient options for the treatment of our dog. Overall costly, but generally fairly priced considering it's an emergency vet. I also want to note, the staff had to put down an animal for a family. Dr case and the assistant were very professional and compassionate during and after the whole ordeal. They helped us afterward and didn't skip a beat. We thought we were going to potentially lose our boy that night, and very well could have, had it not been for this establishment. Worth every penny. Thank you guys!

I am writing to formally express my deep dissatisfaction with the care my family and I received…read moreduring one of the most difficult moments we've ever experienced--having to say goodbye to our beloved cat, Chloe. We brought our 16 year old Chloe in after she had been diagnosed with a blood clot in her right back leg, and we made the heartbreaking decision to have her euthanized to prevent further suffering. We expected compassion, gentleness, and basic empathy during this process. Unfortunately, what we experienced was the complete opposite. The veterinarian, Dr. Wishner who attended to Chloe showed no compassion or sensitivity. His handling of her was rough and lacked the care and dignity that any animal--especially one in her final moments--deserves. It was incredibly upsetting to witness, and it added unnecessary trauma to an already devastating situation. However, I do want to acknowledge that the veterinary technician, Brie, was very kind and caring. Her compassion did not go unnoticed, and we truly appreciated her support during such a difficult time. This experience overall was not just disappointing--it was unacceptable. No pet owner should have to endure such a cold and careless experience when saying goodbye to a cherished member of their family. Because of this experience, I would never recommend this veterinarian to anyone. I hope this complaint is taken seriously so that no other family has to go through what we did. Sincerely, Christina & Michelle Olivas

On 5/17/26, our family had to make a decision to euthanize our senior dog. Lap of Love was AMAZING…read morefrom the initial phone call to Dr. Michelle coming to our home and providing euthanasia service. This is a gift you can give yourself and your pet in his or her final day(s). I highly recommend Dr. Michelle and the staff at Lap of Love.

My family and I felt it was time for our pup to say goodbye. I submitted an inquiry through their…read morewebsite and received a call from Brittany within about 15 minutes. Brittany was compassionate and a pleasure to deal with. After confirming some information, she set up an appointment for Dr. Michelle to visit our house the following day. Dr. Michelle arrived on time and she was extremely professional, compassionate & caring. We spent some time talking about our pups life with her. She explained the whole process to our family and never made us feel rushed. She did everything on our schedule, which made the process of saying goodbye the best case scenario. Dr. Michelle then transported our pup to a crematory in Sacramento. His ashes were then shipped back to us in a beautiful urn. Although this process is very difficult for any family, Lap of Love made it extremely easy for our family. Any time I spoke with someone on the phone, you could hear and feel the compassion they have. If you find yourself in this situation with your pet, you will not regret choosing Lap of Love.

I had previously taken my little dog in to a DIFFERENT vet hospital, to treat for a big swelling of…read morehis cheek. That hospital put him under, took out foxtails which was a big part of it, and SAID they removed a molar, but did not do anything about the swelling on his cheek, and that they said it would go down now that they removed the foxtails. His cheek ended up bursting, draining, they did not properly shave his face and it ended up matting his hair with the pus and overall my little guy was miserable for much longer, with any concerns I placed through phone calls or emails being completely brushed off with no empathy. Fast forward to last weekend, and I find his cheek swollen... again, same spot, and I brought him in to FPH, even though they were understaffed at the time, I still got seen within about 20 minutes. Sabrina took my little guy back, and got all his stuff checked, and after looking over his mouth as best she could (my dog was very nervous from the last visit going so bad) the vet made me aware that the tooth that the other hospital said they removed, they did not. Although it was a bit expensive, they made sure that my dog was actually fully taken care of, Sabrina and Justine removed any teeth that he needed to, Dr. Wu actually went into his swollen cheek and found the one singular foxtail was SUPER dug in, his face has been properly shaved, he is MUCH happier now than he was after the other vet visit, both visibly and with his behavior, and I feel much more confident in his recovery than I did with the other hospital.

I typically do not write reviews but I'm so shocked by the care that family pet hospital gave my…read morebaby. We have been battling aggressive allergies with Henry for the last 4 years and his last vet would give the same meds that did not help him at all. Within 2 visits with family pet my baby is looking and feeling great. This office is amazing I wish i would have Made the switch along time ago. Thank you so much to staff and vet .Definitely recommend them for all fur babies that need loving care.

I understand that veterinary opinions and treatment approaches can vary. However, we were told by…read morethis clinic that our dog required ACL surgery and that surgery was the only option. We were quoted $5,000-$6,000, and informed the procedure would be performed by a non-board-certified veterinarian, as a board-certified surgeon would cost significantly more. After consulting with our dog trainer, we were strongly encouraged to seek a second opinion. We did so with the veterinarian we trust and use for both of our Belgian Malinois. That veterinarian explained that dogs under 10 pounds which our dog is (6 lbs) can very often be treated successfully without surgery. This non-surgical option was never discussed or presented to us by the first clinic, which was disappointing and concerning. Based on this experience, we will not be returning and I strongly recommend getting a second opinion after you see this Vet.

My mother in law brought her little muñeca here and absolutely loved the service! They added bows…read moreto her ears. Soon after I decided to bring my two girls here to get their shots and some grooming. The receptionists were absolutely wonderful. Enjoyed the several pumpkins they had out for a contest as well as the ofrenda! I also loved how fluffy and happy my pups were after their services. Thank you!