Cancel

    Open app

    Search

    Fox Car Rental

    1.6 (58 reviews)

    Fox Car Rental Photos

    You might also consider

    Recommended Reviews - Fox Car Rental

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Agreed terms with Francis and existing damage notes that were disclosed before receiving the rental.

    I had a very frustrating experience with this rental. I prepaid for a Toyota Corolla through Capital One, but upon arrival was given a Nissan Sentra instead, with no real explanation or adjustment. At pickup, I explicitly declined the insurance coverage. However, what was not disclosed at the time of signing were additional charges, including a fuel charge and a transportation facility fee. These were never clearly explained upfront. They placed a $1,000 security deposit on my card, but only refunded $898.03, keeping $101.97. This is especially concerning because I returned the car with a full tank, exactly as I received it. The return process was also poorly handled. When I dropped off the car, I was told receipts are not provided immediately and would be sent after processing. I later received an email with no attachment, and only discovered the missing deposit amount by checking my credit card account the next day. When I called for clarification, I was routed to an overseas representative who informed me that billing issues can only be handled Monday through Friday, leaving me unable to resolve the issue in a timely manner. Overall, the lack of transparency around fees, the unexplained charges, and the poor communication made this a disappointing experience. I would strongly advise others to review all terms very carefully and be cautious when renting here. Francis who assisted me upon check out gave me high hopes for the rental and the quality of service, but these undisclosed fees feel like a rip off.

    See all

    Photo of Lisa C.
    541
    51
    5

    3 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    19 days ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    14 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andrew Z.
    0
    102
    32

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Robert M.
    56
    40
    31

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G M.
    0
    4
    0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sue Z.
    41
    3
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Worst company!!!Do not rent a car from here, they will charge you hidden fees and you will not get a refund for anything

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim D.
    5
    55
    16

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark L.
    290
    403
    1130

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Fox Car Rental

    Review Highlights - Fox Car Rental

    After using this car without a problem for 4 days I returned to the Car return site and the young lady there was very nice.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Rental 745 times last month within 15 miles of this business.

    Verify this business

    Hertz Rent A Car - 2020 Terrain. Comfortable spacious ride with nice features.

    Hertz Rent A Car

    2.5(10 reviews)
    7.6 km

    i like this location is super close to my home. price was good, car was clean. i called to ask…read moreabout tolls and i was tols it $5 flat fee for a 24 hr period plus the cost of the toll. my wife drove from miami to palm beach using turnpike and another from southern to lake worth. that cost me $27. i figured $5/day times two days is $10 plus cost of tolls.. maybe another $5? i called to dispute but was on hold and hard to get someone on phone. i just paid it and will get a sunpass next time. i will still rent from them. btw a sunpass u can move from car to car costs $20 at the tax collectors office. the sunpassmini u stick on windshield coats $5 and sunpass will credit u $5 when u activate it, so its free. then just rip it off the windshield when u return the car. btw we rented for 2 weeks. staff was nice, helpful and quick in and out. i would recommend. thanks for reading

    Wonderful experience from start to finish. I was super nervous because plans changed and I needed…read moreto leave a day earlier plus my 6'2 17 year old son was now driving with me and I couldn't change my reservation due to no available cars for a one way rental. I had quite a few items taking with me and wasn't sure which full size vehicles would be available. I contacted manager Benjamin at the Royal Palm Beach office I was renting from. He listened intently and said no worries he'll see which vehicles come in and hold one for me. I wanted to be sure I got there as soon as they open so I could be the first to choose one plus we were leaving that morning so I needed to get on the road ASAP. Benjamin took such great care of us. He had the perfect vehicle ready. My son and I was comfortable. Everything fit perfectly. Great road trip.

    Avis Rent A Car

    Avis Rent A Car

    1.9(36 reviews)
    5.9 km

    **** AMAZING NEW OWNER**** I recently rented a car for a…read moreweek and had the pleasure of meeting Harvey, the new owner of Avis at 6901 Okeechobee Blvd, Ste #14, and his wife Jessica. They are such a wonderful couple who recently took over this Avis/Budget location, and I cannot speak highly enough about their professionalism and customer service. The cars were clean, new, and ready to go. Best of all, you avoid the extra airport fees you'd pay if renting at the airport. If you've been here in the past, give this location another shot--the old owner is gone, and the new owners are absolutely fantastic! Highly recommend.

    I'd like the share my unsatisfactory experience with the Avis location at 6901 Okeechobee Ave, West…read morePalm Beach, FL location... I picked up the SUV and upon getting home realized that the gas level was at 50% when the paperwork said it was 100% full. My home is less than 5 miles from the location. I immediately called and spoke to a Cecilia, who promised to fix the paperwork at her end, and all would be taken care of. As an aside, the car was in terrible order upon my pickup. The windows and mirrors were so dirty that I had to clean every single window, inside and out. Also, the window washer fluid was so empty that not a drop would come out- a real danger when driving. I went to Walmart and with my own money purchased and added washing fluid. When I returned the car, I mentioned to a different agent than Cecilia he conversation we had had, and advised that the gas tank was over 50% as we had agreed. The agent seemed pre-occupied and uninterested, but didn't mention that there would be an issue. Two hours later, I received the "E-Invoice" which included a $86.04 charge for fuel!! I am furious at this point, so I return to the store the next day only to be told I need to speak to the owner at a phone number posted on the store glass. I called, and luckily, the owner was on his way to store. He promised to fix the issue, but has not- when contacted again, the owner of this location gave a story about his medical issues, etc. Total unprofessional behavior and response to a 20 + year customer. Don't rent here unless you enjoy getting ripped off! Also, same issue reported by others so it's likely no accident it keeps occurring...

    Photos
    Avis Rent A Car
    Avis Rent A Car
    Avis Rent A Car

    See all

    Fox Car Rental - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...